ABC Car Shipping Reviews 72

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Garret Blackwell from ABC Car Shipping is the best! I had 2 cars shipped off from NY to NC and I am beyond happy with their service! The cars arrived intact, my personal belongings were as I left them... Toon meer

Beoordeeld met 5 van de 5 sterren

I was really concerned about shipping my daughter’s car from NC to CA. I got lots of quotes and some seemed like a great deal. However after doing a lot of research and checking trust pilot and BBB I... Toon meer

Beoordeeld met 5 van de 5 sterren

Bad costumer here. I arranged my car to be shipped with ABC car shipping. Then the driver that was supposed to pick up my car canceled. Naturally I got very upset because it messed with my plans but l... Toon meer

Beoordeeld met 5 van de 5 sterren

I just recently employed ABC auto transport to tow my car from Houston to st.paul mn the broker that aided me in doing this was Chester this young man is awesome at his craft and should be praised for... Toon meer

Bedrijfsgegevens

  1. Voertuig transport agent

Geschreven door het bedrijf

ABC Car Shipping is a licensed car shipping company with 10+ years of experience and an extensive database of auto carriers throughout the country. We operate in 48 states and can handle car transportation of any type and complexity.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

72 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Garrett was very professional and…

Garrett was very professional and proficient. I was originally quoted a lower price, which I thought was very low, by a different person. After a month of no carrier takers, Garrett quoted me a little higher price and it was picked up the same day. The carrier was great. No problems. ABC shipping was excellent. I would use them again.

10 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Don't hesitate to use them!

First and foremost, Garret was always available via phone or text whenever I needed to reach him. They did a great job with the quote and the specific requests I had for when to ship by, and a "no earlier than" delivery date. I did the request a earlier than needed, so some type of followup or confirmation would have been helpful when first submitted. But everything went smoothly and my car is now in her new home!

28 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Garret with ABC car shipping did a…

Garret with ABC car shipping did a great job finding me a trustworthy carrier to ship my car from LA to the Bay Area. I highly recommend Garret and would use him again hands down! There’s alot of bad reviews on other car transporting places and it was hard to find a good honest company I can trust and Garret came through for me 100%. My classic car arrived on time, with no problems and it was Easy scheduling and delivery. Thank you Garret!

16 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful experience

This is my second time booking the shipping service. Garret is my agent. He responds to my text very fast, and he keeps me updated during the transportation. The drives who I have met are very nice. No damage on my car. I’d highly recommend to my friends about this company.

29 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast, fair and friendly service!

I've used ABC Car Shipping on two occasions now, and each time they have made it easy and economical to transport my classic cars.
Garret Blackwell arranged for shipment, and had the vehicle delivered half-way across the country in two days. Fast, fair and friendly service!

24 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible Service

Not satisfied with them at all. They do not keep their word and the service is horrible. Booked a month ago in May and they wait a day before to let me know the driver could not pickup my truck. One month unbelievable!! I will not recommend them to anyone.

22 juni 2023
Review zonder uitnodiging
Logo ABC Car Shipping

Antwoord van ABC Car Shipping

Kenneth, we are sorry to hear about your experience. We’ve thoroughly reviewed your complaint and found it to contain some misleading and incorrect information. Firstly, please understand that we are brokers (i.e. not carriers), and our job is to arrange for shipping of a customer’s vehicle with a carrier company, who are an independent third-party contractor, and of whom we have no control of since we are a middleman between a customer and a carrier company. Secondly, you were originally provided with a quote, i.e. an estimated (not guaranteed) price and time frame for completion of services which is confirmed by the contract. Thirdly, although we understand that you made your reservation a month ahead to avoid any inconveniences and ensure the pick up date, but auto transport industry does not work this way - please understand it’s is nothing like Amazon, or FedEx, or UPS and it does not have same resources. Please also note that at the time of booking your agent informed you that the driver could not be assigned a month prior to the shipping, but around 3-5 days before pick up. We hope you understand that many carriers are one-man companies, where the owner is the driver and dispatcher, who builds his own schedule on a short notice based on the loads offered at the then-current time period on the national load board used by the vast majority of brokers and carriers - this is the way they build their schedule, and, once again, we do not have any control over carrier companies as they are independent third-party contractors. According to our records, once we got the option which met your initial price and date expectations, the carrier was assigned right away. After the unfortunate cancellation by the driver who told us that your vehicle was too long for his hauler (please, note that this was not something we could control as detailed above), your agent started looking for alternative options to ship your vehicle. Please, also note that your statement «they do not keep their word and the service is horrible» is also misleading since we had two drivers, who could be there on the required date, and you knew this. Besides, your shipping agent was in touch with them trying to arrange for a more precise pick-up time. As a customer, it is you to decide if you want to proceed with those options or not. And it was solely your decision to cancel the shipping since, as you said to your agent, you found a company who promised you a driver and guaranteed pick-up on June 23 (Friday). Although you cancelled your order, your agent still reached out to you to let you know that said other company was posting your vehicle on the board in the morning, which meant they did not have the driver as they told you and were looking for one. Please note that your agent did not have to notify you about it since you cancelled your order, but she still did this since we deeply care about our customers and their satisfaction with our services. In regards to the above, please feel free to reach out to us if you have any questions.

Beoordeeld met 5 van de 5 sterren

first time shipping a car so i read all…

first time shipping a car so i read all good reviews from this shipper and looks like thy are really good i have check somehwere else but they have bad really bad reviews so i just skip till i found ABC i hope tonhave the same awesome experience as they did

20 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bad costumer here. Great business though

Bad costumer here. I arranged my car to be shipped with ABC car shipping. Then the driver that was supposed to pick up my car canceled. Naturally I got very upset because it messed with my plans but luckily I was assisted by Chester. He was very patient with me and explained everything and tolerated my negative attitude without frustration. He worked diligently to get me another driver. I didn’t understand that the driver and the booking agent is two separate things and I blamed ABC shipping, but Chester was very patient with me and tolerated my frustrated attitude and explained everything. Greatly appreciate the effort.

9 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Booking was easy!!

Booking was easy, worked with Stas very polite and helpful. Delivered my Mercedes benz c230 from NY to LA as scheduled, nothing damaged. Great and easy communication. Thank you guys!!!

17 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently used ABC Car Shipping…

I recently used ABC Car Shipping Company to move my car from Dallas to Los Angeles, and I couldn't be happier with their service. From start to finish, the entire process was seamless and stress-free. I would highly recommend it to anyone in need of car transportation services!

1 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

they canceled the day of pick up

they canceled the day of pick up. they doubled the price if you still wanted service that day. They canceled the contract the next day saying that they could not find a driver at the initial price. So basically they give you a low price to work with and then they raise it. Better tell the truth from the beginning and the person decides if it suits him or not and this happens with many companies.

28 april 2023
Review zonder uitnodiging
Logo ABC Car Shipping

Antwoord van ABC Car Shipping

Dear Wendy,

We are sorry to hear that you weren’t satisfied with your recent experience. However, we would like to clarify a few points regarding the situation you have described in your review.

First of all, we’d like to point out that we cannot be held responsible for any cancellations by a third-party. Please understand that we have no control over the carrier company’s business operations and we notified you regarding their cancellation as soon as we found out about it ourselves. Nevertheless, we apologize for any inconvenience resulting therefrom.

Secondly, the contract you signed with us allowed us to find you a new carrier within five (5) business days. During the booking process you never mentioned that you were leaving on Monday, which put us into a heavy time constraint considering how unpopular your route was. Now, your agent tried his best and came up with at least several options that were presented to you. You declined all of them. Even though, we had the right to continue looking for a driver for another three (3) business days, your agent offered you an option to cancel without any cancellation fee since we are a customer-oriented company and satisfaction of our valued customers is our ultimate objective and number one priority.

To summarize, we never intended to inconvenience you, but instead acted in your best interests. Your agent spent a lot of time working on your order FOR FREE FOR YOU and even managed to waive your cancellation fee since he understood your situation and wanted to make sure that you had the flexibility to explore other options without any financial burden such as the cancellation fee mentioned above. However, instead of gratitude for his FREE hard work for you and his willingness to compromise you “rewarded” him with this misleading review. We reasonably believe we were able to clear the air and provide a detailed explanation of the situation. Please feel free to reach out to us with any questions.

Beoordeeld met 5 van de 5 sterren

I've used ABC Car Shipping twice and…

I've used ABC Car Shipping twice and they've been awesome both times! Garret was super helpful and kept me in the loop during the whole shipping process. He answered all my questions and made it stress-free. Plus, their prices were really good compared to other companies I checked out.

13 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was very pleased with the service I…

I was very pleased with the service I received and would not hesitate to recommend this car shipping company to others. The agents where are very professional communicative, help me in touch all the time and I do not have any doubts about shipping. My car again with a with ABC Car shipping.

12 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Chester was great to work with

Chester was great to work with, communicated well with all involved parties and got our vehicle on site, on time, undamaged and at a fair price. ABC shippping is the way to go

30 maart 2023
Review zonder uitnodiging

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