AcuraPartsWarehouse.com Reviews 528

Acura parts warehouse always sends out my products on time and the part ordered is always correct.

I have never had a single issue with this distributor and they are wonderful to do business with.

Great parts at very good price.

Items needed were easy to find and shipped quickly.

They sent me the wrong part, which was different from what was pictured as the confirmed part on their website. They then refused to correct the mistake or accept a return of the wrong part by claiming that I had opened the part because there was small hole in the plastic bag that has absolutely no impact on the part inside and that was there when they sent it to me. Avoid this seller. They are unreliable and won't take responsibility for their own mistakes.

I have ordered parts from APW in the past and did not have any issues. Since I currently work out of state I ordered a drain bolt and vtec solenoid for my daughter's RDX to repair on my next trip home. The tracking number says it was delivered early March, I came home mid April. I open the BOX and there is only the drain plug. No $130 solenoid. I contacted them but they are now hiding behind their 30 day return claim. I don't want a return, I want the part I was charged for delivered or a refund on my credit card. Very surprised at the lack of quality control for shipping and disappointed in their lack of customer service. If they don't deliver or give me a credit, I'll reach out to my credit card company to lodge a complaint and will never use APW again. I consider this mail fraud to charge for parts that you don't deliver.

They likely scammed me out of $20+, read on: This store keeps parts that are out of stock on their website, but shows them as in stock. I ordered a bunch of parts along with brake rotors. The brake rotors ended up being out of stock with no ETA, so I got the remaining parts shipped and bought the rotors elsewhere. Well, acurapartswarehouse charged me the same full shipping price as if they HAD sent me the heavy rotors, which they didn't. The estimated shipping and handling costs for the order comparing with and without these rotors was over $20 different. They are collecting shipping & handling money for parts they don't have in stock and work they didn't have to do, then you tell you later the parts aren't in stock. After calling them 4 times over longer than a month to dispute this, getting the runaround every time, they finally were able to "confirm" I was charged the "correct" amount for shipping and I just need to trust they are not lying about this and pocketing the difference. Save yourself the headache, money, gaslighting, and hassle and just order your parts ANYWHERE ELSE.

Took a long time to arrive, half the part was missing. Should be more detailed in the ordering process, kinda disappointed. Price is good.

Easy to order item. Delivery earlier than expected.

It was easy to identify the parts I needed on their website. The shipping was fast.

Delivery was made in a timely manner.
The fit and finish is absolutely outstanding

Part received was not what was ordered. Sent email but didn't get any response. Contacted Ebay and they refunded my purchase price. This is the only response I received from the AcuraPartsWarehourse.com, I will not be returning to this company's web site

Easy to find product, purchase and ship fast at a reasonable price.

Shipping costs were 8 times the cost of the product. Customer service did not have the tools to fix this - became very expensive for a small piece of rubber that is less material than half a pencil.

Item as described. Prompt shipping

The worse company argues with customers, did not give updates lie about the shipping

Easy to find. Fit perfect. Description right on!

First time experience. It was easy to navigate to the parts I was looking for and needed . Order and delivery was simple. Definitely getting the rest of my parts from here

Horrible experience with this company. I highly advise everyone to not buy or deal with them. They will send fake not genuine parts in Oem like packaging . Staff is extremely rude and not helpful at all . FAKE NON OEM PARTS!