So I understand that they are going through a system change currently and I knew that my shipment was going to be delayed. However, knowing that I was still unsure of my actual package delivery date.... Toon meer
Bedrijf heeft geantwoord
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Update : My AED was received on 4/6/2026 in good working order without any concerns. Thank you AED.US for fulfilling your promise to deliver. Original: Purchased AED, extra pads and warrant... Toon meer
Bedrijf heeft geantwoord
Great customer service, pleasant and answered all my questions without the pushy sales pitch. I wanted an inexpensive aed to have in my vehicle. Their mystery aed absolutely fits the bill. Refurbished... Toon meer
Bedrijf heeft geantwoord
Called and asked to expedite shipment and was given the option to cancel because shipments were delayed. The shipment arrived on time. Maybe a little earlier than expected. Great customer service.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
AED.us is your home for all things related to Automated External Defibrillators, AED accessories, CPR/AED Training, and much more! With a combined industry experience of over 300 years, our team understands the value of providing our customers a long-term partnership. Our mission, our passion, our duty is to forge stronger links in the chain of survival. Contact us today!
Contactgegevens
1001 Flagpole Court, 37027, Brentwood, Verenigde Staten
- 800-695-1209
- support@coromed.us
- aed.us
4,5
Uitstekend
713 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Great service
Easy navigation of the website allowed me to quickly find what I was looking for. Prompt shipping made my job easier.
29 juli 2025
Antwoord van Coro Medical (AED.US)
James, thank you for your kind words! We’re so glad to hear that you found our website easy to navigate and that your order arrived quickly. Making the process simple and convenient is always our goal. We truly appreciate your support!
I recieved the incorrect item
My order for an Encore series AED was confirmed on August 1st. The AED arrived on August 14th. What was recieved was an AUTOMATIC AED, not the semi-automatic unit we ordered. I left a chat message, voicemail and sent an email to this effect asking for instructions how to get the correct unit and return the incorrect unit. This is now August 21st, and not one of my messages has been responded to. Very poor Customer Service. I am at the point of blocking the credit card charge to get you to respond.
6 augustus 2025
Antwoord van Coro Medical (AED.US)
William, we sincerely apologize for the error with your order and, more importantly, for the lack of communication in addressing your concerns. This is not the level of service we strive to provide, and we take your feedback very seriously.
Your request for the correct semi-automatic unit should have been handled promptly, and we regret the delay. We are actively working to resolve this for you, and a member of our team will be reaching out directly to provide return instructions and ensure the correct unit is shipped without further delay.
We appreciate your patience and understanding, and we are committed to making this right. Thank you for bringing this to our attention.
Great products
This website is very easy to navigate, and products are great and reasonably priced.
22 juli 2025
Antwoord van Coro Medical (AED.US)
Thank you, Milton! We’re delighted you found our website easy to use and that our products met your expectations. We appreciate you taking the time to leave a review.
Easy to order and delivered really fast.
14 augustus 2025
Antwoord van Coro Medical (AED.US)
Making sure the ordering process is quick and easy is very important to us, and we’re thrilled to hear you had a great experience. Thank you for your feedback!
Very quick to respond to questions
Very quick to respond to questions. Excellent customer service
13 augustus 2025
Antwoord van Coro Medical (AED.US)
Thank you for sharing your feedback, Patsy! We’re happy to hear our team was able to provide you with excellent service. We truly appreciate your support and look forward to assisting you again.
Lowest price for a recertified AED
Lowest price for a recertified AED, easy to order online, product delivered soon after order.
7 augustus 2025
Antwoord van Coro Medical (AED.US)
Thank you for your review, Roland! Offering affordable, reliable options is very important to us, and we’re happy to hear your order arrived quickly. We appreciate your trust in us and are here whenever you need us.
Fast Service
18 juli 2025
Antwoord van Coro Medical (AED.US)
Thank you for taking the time to share your review, Chris! We appreciate your support and look forward to serving you again in the future.
Timely delivery and the AED was nicely…
Timely delivery and the AED was nicely packaged. Would like to see more communication though as I was concerned that it could have been a fake purchase.
6 augustus 2025
Antwoord van Coro Medical (AED.US)
Mark, thank you for your review! We’re glad to hear your AED arrived quickly and well packaged. We value your feedback about communication and appreciate the opportunity to improve.
Antwoord van Coro Medical (AED.US)
We’re thrilled to hear you had a positive experience! Thank you for taking the time to share your feedback.
Reliable company.
Looks, good, though it hasn't been used! Arrived well packaged and on time. Seems very high quality.
15 juli 2025
Antwoord van Coro Medical (AED.US)
Jennifer, thank you for your feedback! We’re glad to hear your order arrived on time and in great condition. Please do not hesitate to reach out if you need any assistance!
Overall great experience in ordering…
Overall great experience in ordering and customer service is amazing
3 augustus 2025
Antwoord van Coro Medical (AED.US)
Thank you so much for your feedback! We're glad we could provide a smooth experience and truly appreciate your support. Looking forward to assisting you again in the future!
Antwoord van Coro Medical (AED.US)
Troy, thank you so much for your kind words! We're grateful for the opportunity to assist you and are glad you had a positive experience with our team. We look forward to serving you again in the future!
Misleading picture
Misleading picture. Oxygen too small and not practical. Case very flimsy.
10 juli 2025
Antwoord van Coro Medical (AED.US)
Nadeem, thank you for your feedback. We’re truly sorry for any confusion and appreciate you taking the time to share your experience.
This oxygen cylinder is designed specifically for rescue situations, which is why it’s smaller and more portable than standard tanks. We include the cylinder’s capacity in the product description to help set clear expectations, but we completely understand how the size could feel surprising or disappointing. We're genuinely sorry if the listing came across as misleading in any way.
We see that you’ve already initiated a return for a refund. If there’s anything else we can do to assist, please don’t hesitate to reach out.
Easy to navigate
Easy to navigate, great communication, fair pricing and on time shipping!!!
8 juli 2025
Antwoord van Coro Medical (AED.US)
Laura, we're glad you had a smooth experience and truly appreciate your support.
Fast delivery
24 juli 2025
Antwoord van Coro Medical (AED.US)
Thank you for the review, Teresa! We look forward to serving you again in the future.
Expired AED Battery
We purchased a new AED battery and the battery has an expired expiration date.
Order #: AUS119550
1 juli 2025
Antwoord van Coro Medical (AED.US)
Chad, we’re truly sorry for any confusion regarding the date markings on the battery. The date you see is the manufacturing date, not the expiration. As shared in our email yesterday, the 4-year lifespan begins once the battery is installed.
We understand how this could be unclear and are always happy to help clarify any product details. Please don’t hesitate to reach out if there’s anything else we can do for you.
Fast delivery
22 juli 2025
Antwoord van Coro Medical (AED.US)
We're happy to hear your order arrived quickly. We truly appreciate you taking the time to share your experience, Caleb!
AED Service
I had my AED serviced at Coro medical and feel the price was fair and they were prompt and treated me well. I will go back.
26 juni 2025
Antwoord van Coro Medical (AED.US)
Thank you for taking the time to share your feedback, Mary! It is wonderful to hear that you felt taken care of and treated well... that’s exactly the experience we aim to provide. We’ll be ready to help whenever you need us again.
Antwoord van Coro Medical (AED.US)
Thank you, Craig! We’re so glad to hear you had a positive experience. Your feedback means a lot to us, and we truly appreciate the trust you’ve placed in our team!
Antwoord van Coro Medical (AED.US)
Ronald, thank you so much for the 5-star review! We're glad to hear you had a smooth experience and truly appreciate your support. Looking forward to serving you again!
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