So I understand that they are going through a system change currently and I knew that my shipment was going to be delayed. However, knowing that I was still unsure of my actual package delivery date.... Toon meer
Bedrijf heeft geantwoord
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Update : My AED was received on 4/6/2026 in good working order without any concerns. Thank you AED.US for fulfilling your promise to deliver. Original: Purchased AED, extra pads and warrant... Toon meer
Bedrijf heeft geantwoord
Great customer service, pleasant and answered all my questions without the pushy sales pitch. I wanted an inexpensive aed to have in my vehicle. Their mystery aed absolutely fits the bill. Refurbished... Toon meer
Bedrijf heeft geantwoord
Called and asked to expedite shipment and was given the option to cancel because shipments were delayed. The shipment arrived on time. Maybe a little earlier than expected. Great customer service.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
AED.us is your home for all things related to Automated External Defibrillators, AED accessories, CPR/AED Training, and much more! With a combined industry experience of over 300 years, our team understands the value of providing our customers a long-term partnership. Our mission, our passion, our duty is to forge stronger links in the chain of survival. Contact us today!
Contactgegevens
1001 Flagpole Court, 37027, Brentwood, Verenigde Staten
- 800-695-1209
- support@coromed.us
- aed.us
4,5
Uitstekend
713 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A good description if what is…
A good description of what is available. Simple to Order, and the delivery was on time.
12 januari 2026
Antwoord van Coro Medical (AED.US)
Thanks so much for taking the time to share this, Larry. We’re happy to hear the process went smoothly and that everything arrived when expected. Your support truly means a lot to us.
Product needed before review
I have not yet received my items, and being asked for a review.
13 januari 2026
Antwoord van Coro Medical (AED.US)
Kristy, we’re so sorry for the confusion. Our system automatically sends review requests after a certain amount of time, and we completely understand how that could be confusing. We’re glad your item has since been delivered and truly hope it met your expectations!
WRONG ADULT PADS
This is Jeff from WORLD BIRD SANCTUARY, customer ID 586169. I was sent the wrong adult pads. The connection points for the pads don't fit into my Defibtech Lifeline View AED machine. I have already sent pictures to AD.US. I need an address to send the pads back, and I need the correct pads ASAP. Thanks.
13 januari 2026
Antwoord van Coro Medical (AED.US)
Thank you so much for your patience, Jeff. We sincerely apologize again for the inconvenience this caused. We have received your shipment, and your return has been successfully processed. We truly appreciate your understanding and the opportunity to make this right. Please don’t hesitate to reach out if there is anything else we can assist you with.
Poor Customer Support and Communication
Prices were very competitive that’s why I chose you. However, communication with the customer regarding shipping, back ordered product was very poor. My order was extremely time-sensitive and had someone notified me sooner that the product I ordered was on back order for two to three weeks I would have gone elsewhere. I finally spoke to someone who tried to make it right but unfortunately even with the expedited shipping the items will get here too late. I will probably shop elsewhere next time around.
31 december 2025
Antwoord van Coro Medical (AED.US)
We’re very sorry for the frustration this caused, and we completely understand how important timely communication is when planning around delivery expectations. We do our best to include manufacturer backorder notices on our website to help provide transparency and set clear expectations. Thank you for sharing your experience and taking the time to speak with our team. Your feedback is sincerely valued.
Great so far...
I purchased a mystery box AED and it was delivered fast and is in like new condition. We'll worth the price.
8 januari 2026
Antwoord van Coro Medical (AED.US)
Thank you so much for sharing this. We’re really happy to hear you were pleased with the condition of the AED and that it arrived quickly. It means a lot to know the mystery box was a great value for you, and we appreciate you choosing us.
Antwoord van Coro Medical (AED.US)
Thank you for your review!
Fast shipping and an awesome product!
Fast shipping and an awesome product!! I highly recommend!!
8 januari 2026
Antwoord van Coro Medical (AED.US)
Thank you for the kind words, Kimberly. We’re so glad you were happy with both the delivery and the product. Your recommendation truly means a lot to us, and we appreciate you taking the time to share your experience.
good price, on time arrival
We ordered a refurbed AED and it came looking great at a fair price. Thankfully we haven't tried it.
16 december 2025
Antwoord van Coro Medical (AED.US)
Ken, thank you so much for the 5-star review! We truly appreciate your trust and are glad to hear you were pleased with both the quality and value of your AED. Our team takes great care in ensuring every unit meets strict standards before it ships. If you ever have questions or need support in the future, we’re always here to help.
Problem with my refund
I had cancelled a product that was n back order. They received their product the next day and went ahead and sent it to me even though I had canceled. After multiple calls, I was able to get a return slip. I returned it and have a proof of delivery from UPS, but haven’t seen the credit to my account yet. It’s been two weeks and I am unable to get in touch with anyone. I’ve emailed twice, left phone messages and haven’t gotten any response. Maybe they were closed for the holidays, but a message on their phone recording would be helpful.
Update 1/8/26: Thank you for answering my call and issuing the refund.
7 december 2025
Antwoord van Coro Medical (AED.US)
We’re truly sorry for the frustration this situation caused and appreciate you bringing it to our attention. We can confirm that your return was received and your refund has been processed, and we’re glad we were able to connect with you directly to get everything resolved. Thank you for your patience, and we appreciate the opportunity to make things right.
Answered all questions
Answered all questions, shipped promptly, product received in perfect condition.
6 januari 2026
Antwoord van Coro Medical (AED.US)
Thanks for taking a moment to share this, John. We’re happy to hear the experience went smoothly!
The company and customer service is good, can't say that about their batteries.
The company and customer service is good. No issues there, BUT, I do have an issue with paying over $220 for a 4 year Defibtech Lifeline View battery that only lasted 2 years! It says it has a 4 year warranty, so we'll see what they do about it Monday morning.
2 januari 2026
Review zonder uitnodiging
Antwoord van Coro Medical (AED.US)
We’re sorry to hear that your battery did not last as long as expected, and we appreciate you bringing this to our attention. We’d be happy to look into your order and explore resolution options for you. Please reach out to our team directly with the name or email used when the order was placed, and we’ll do everything we can to help.
Antwoord van Coro Medical (AED.US)
David, thanks for the feedback! We’re happy to hear everything was simple and easy from start to finish. We appreciate your support.
Great AED Experience!
I purchased a refurbished AED from aed.us. The experience was great, customer service was excellent, and the delivery was flawless. I would definitely recommend using aed.us for all your AED needs!
22 december 2025
Antwoord van Coro Medical (AED.US)
Thank you for the great review, Nick! It is wonderful to hear that you had such a positive experience and that our service met your expectations. We truly appreciate the recommendation and look forward to helping with any future AED needs.
Ordered and received quickly !
7 december 2025
Antwoord van Coro Medical (AED.US)
Terri, we're glad to hear your order arrived quickly. We appreciate you taking the time to share your experience with us.
Antwoord van Coro Medical (AED.US)
Thank you for taking the time to leave a review, Carlos! We appreciate your feedback.
I was given good advice to chose the…
I was given good advice to chose the right product. You were very patient with me.
3 december 2025
Antwoord van Coro Medical (AED.US)
John, thank you for the kind words! We’re glad we could help guide you to the right product and appreciate your patience throughout the process as well. It was a pleasure assisting you, and we’re always here if you need anything in the future.
Referbished AED
Well, it was shipoed quickly. I'm not sure what else I can say about the referbished AED since I have not used it. Hopefully it works but I can't attest to that at this point.
3 december 2025
Antwoord van Coro Medical (AED.US)
Thank you so much for sharing your feedback, Thomas! We’re glad to hear the AED arrived quickly. If you ever have any questions or need support down the road, please don’t hesitate to reach out.
Very easy to navigate
19 december 2025
Antwoord van Coro Medical (AED.US)
We appreciate your feedback, Rick!
Great price and a great experience from…
Great price and a great experience from start to finish. I don't write a lot of reviews and I am not often impressed. This company delivered on their promises and I will be a repeat customer.
22 december 2025
Antwoord van Coro Medical (AED.US)
Thank you so much for taking the time to leave this review! We truly appreciate the kind words. We’re glad everything met your expectations from start to finish, and we look forward to working with you again in the future.
Defibrillator pads
I ordered new pads for our defibrillator at church. The ordering was easy, the product good and the delivery without trouble. Can't ask for more then that.
19 december 2025
Antwoord van Coro Medical (AED.US)
Thank you for your kind feedback. We are happy to have helped your church stay prepared and ready to respond in an emergency. Please let us know if there is ever anything else we can assist with!
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