So I understand that they are going through a system change currently and I knew that my shipment was going to be delayed. However, knowing that I was still unsure of my actual package delivery date.... Toon meer
Bedrijf heeft geantwoord
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Update : My AED was received on 4/6/2026 in good working order without any concerns. Thank you AED.US for fulfilling your promise to deliver. Original: Purchased AED, extra pads and warrant... Toon meer
Bedrijf heeft geantwoord
Great customer service, pleasant and answered all my questions without the pushy sales pitch. I wanted an inexpensive aed to have in my vehicle. Their mystery aed absolutely fits the bill. Refurbished... Toon meer
Bedrijf heeft geantwoord
Called and asked to expedite shipment and was given the option to cancel because shipments were delayed. The shipment arrived on time. Maybe a little earlier than expected. Great customer service.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
AED.us is your home for all things related to Automated External Defibrillators, AED accessories, CPR/AED Training, and much more! With a combined industry experience of over 300 years, our team understands the value of providing our customers a long-term partnership. Our mission, our passion, our duty is to forge stronger links in the chain of survival. Contact us today!
Contactgegevens
1001 Flagpole Court, 37027, Brentwood, Verenigde Staten
- 800-695-1209
- support@coromed.us
- aed.us
4,5
Uitstekend
713 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Not the best
You charged my credit card immediately then heard nothing for a month until i wrote and asked when i could expect delivery. The very next day received all kinds of communication and then it appeared. Sounds to me order got lost, and writing to you made you get going. Not the best way to do business
16 december 2025
Antwoord van Coro Medical (AED.US)
Philip, thank you for taking the time to share your feedback. We sincerely apologize for the lack of communication during the delay with your order.
The adult pads on your order had gone on a temporary manufacturer backorder, and additional inventory had just arrived, allowing us to fulfill the remaining items. We regret if the backorder notification email did not reach you, as timely updates are important to us.
We appreciate you bringing this to our attention and are sorry for the frustration this caused. Your feedback helps us improve our communication moving forward, and we value the opportunity to serve you better.
Took almost two months to get the…
Took almost two months to get the battery and pads.
16 december 2025
Antwoord van Coro Medical (AED.US)
We completely understand how frustrating it can be to wait on items during a nationwide backorder, and we truly appreciate your patience. We’re so glad your battery and pads have arrived, and we appreciate you choosing us!
Antwoord van Coro Medical (AED.US)
Thank you for taking the time to leave a review! We appreciate it.
The battery arrived quickly and has…
The battery arrived quickly and has plenty of life left before expiration.
21 november 2025
Antwoord van Coro Medical (AED.US)
Thanks for your feedback, Matthew! We appreciate you choosing us.
Antwoord van Coro Medical (AED.US)
Thank you for taking the time to share your feedback, Michael. We truly appreciate your kind words and are glad to hear you consistently receive great service. It means a lot to our team!
Antwoord van Coro Medical (AED.US)
Thank you for your review, Robert! We appreciate you choosing us and are always here if you need anything in the future.
Most affordable way to spend life saving money!
Great refurbished AED, on time, great condition. Brand name, everything as promised. Unbelievable value. Would definitely recommend and will be purchasing more from AED.US in the future.
18 november 2025
Antwoord van Coro Medical (AED.US)
Thank you so much for your thoughtful review, Wendy! We’re happy to hear the refurbished AED met your expectations. Your recommendation means a lot to us, and we look forward to supporting you again in the future.
Excellent Customer Service!
Excellent customer service! We will be purchasing from you again. Thank you!
9 december 2025
Antwoord van Coro Medical (AED.US)
We appreciate you sharing this, Angela. It’s great to hear our team made a positive impression, and we’re grateful for the opportunity to support you again down the road!
3rd times the charm
While it did take 3 attempts get the correct battery, we did eventually get the right one.
11 november 2025
Antwoord van Coro Medical (AED.US)
Thank you for sharing your experience, Erin. We’re glad everything worked out and that you received the correct battery. If you ever need help determining the right item in the future, our team is always happy to assist by phone to make the process easier!
Antwoord van Coro Medical (AED.US)
Thank you for sharing your feedback, Aaron! If there’s anything specific that didn’t meet your expectations or if you’d like help with the product, please don’t hesitate to reach out. We’re always happy to assist.
Easy to identify the products I needed…
Easy to identify the products I needed to order.
3 december 2025
Antwoord van Coro Medical (AED.US)
Thanks for sharing your experience, Helen! We’re glad the site made it easy to find exactly what you needed and appreciate you choosing us.
Wonderful!
Wonderful!
You got this to me very fast and kept me informed
all along the way.
11 november 2025
Antwoord van Coro Medical (AED.US)
We’re happy to hear everything arrived quickly and that the communication was helpful throughout, Pamela. Thank you for sharing your experience with us!
Very disappointed in the customer…
Very disappointed in the customer service. I had to follow up and keep track of the order. In the end was told that the item I had ordered was on backorder. There was no notification from the company that there was an issue with my order. I wonder if I had not continued to follow up if I would have ever received the order.
2 december 2025
Antwoord van Coro Medical (AED.US)
Thank you for sharing this, Jan! We’re very sorry for the frustration and understand how disappointing that experience must have been. We do our best to note backorder information on the product page for transparency, but we appreciate your feedback and will continue working to improve communication. If there’s anything we can assist with, we’re always here to help.
Great customer service
Great customer service, pleasant and answered all my questions without the pushy sales pitch. I wanted an inexpensive aed to have in my vehicle. Their mystery aed absolutely fits the bill. Refurbished to factory standards, new battery, and checked over again before shipping it . I highly recommend them for your aed needs; from aed, batteries, pads and carriers.
5 november 2025
Antwoord van Coro Medical (AED.US)
Thank you so much for taking the time to share this thoughtful review! We are glad to hear you had a positive experience and that the Mystery AED met what you were looking for.
We appreciate your recommendation and are grateful for the opportunity to support your AED needs.
Antwoord van Coro Medical (AED.US)
Thank you for your review, Jens! We appreciate you choosing us and are here anytime you need assistance.
Informative CPR training
The trainer was amazing. Very polite and informative. I like that we were able to do hands-on training.
21 november 2025
Antwoord van Coro Medical (AED.US)
Daniel, thank you for your kind review! We’re so glad to hear you had a positive training experience. We appreciate you sharing your feedback and are grateful you chose us.
Great customer service
30 oktober 2025
Antwoord van Coro Medical (AED.US)
David, thank you so much for taking the time to leave a review! We’re thrilled to hear you had a positive experience with us. If you ever need anything in the future, we’re always here and happy to help.
Antwoord van Coro Medical (AED.US)
Randy, we’re glad to hear you had a positive experience and truly appreciate your support.
Antwoord van Coro Medical (AED.US)
Michael, we’re thrilled to hear everything went smoothly from start to finish. If you ever need anything in the future or have questions along the way, we’re always here to help.
Took almost a week to ship my order
Took almost a week to ship my order, and no response to my inquiries about shipping. The item was not rare.
18 november 2025
Antwoord van Coro Medical (AED.US)
Andrew, thank you for your feedback — we truly appreciate you taking the time to share it. I’m sorry the experience didn’t meet expectations. Our recertified units go through a detailed final inspection, which can take 2–3 days to complete before they’re cleared to ship, and that can sometimes extend the timeline.
We’re always working to improve communication and ensure updates are provided promptly. If there’s anything we can do for you going forward, please don’t hesitate to reach out.
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