Superb support and Design from Adam at the Worcester branch. In the 40 years I have been involved in building, I have found Adam’s support, knowledge and experience, second to none.
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Lees wat reviewers zeggen
I worked for a Merchant so went to them for some goods but not interested. However the Bradfords Barnstaple team could not do enough, ordered in non stock goods and delivered in super quick time... Toon meer
Bedrijf heeft geantwoord
Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... Toon meer
I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Geschreven door het bedrijf
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contactgegevens
Hendford Hill 96, BA20 2QR, Yeovil, Verenigd Koninkrijk
- customer.service@bradfords.co.uk
- bradfords.co.uk
4,6
Uitstekend
14K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delivery when expected
Delivery when expected and driver carried the fence panel into the garden for me and when old that’s a big help.
25 februari 2026
Antwoord van Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Helpful, friendly, professional, good stock range
Helpful, friendly, professional, well stocked, good price, arranged for extra product to be collected from different branch
thanks
25 februari 2026
Antwoord van Bradfords
Hi Howard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
As the goods havent turned up 0 stars review
One thing placing an order it’s another thing getting it it’s quite interesting getting a review for something that doesn’t even been delivered yet or notified that it’s gonna be delivered
25 februari 2026
Antwoord van Bradfords
Good Afternoon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.
It looks like the automatic review email has arrived ahead of the delivery so I apologise for that. I can see your order is due to be delivered by the supplier on the 6th. Once dispatched they will contact you with further information and tracking.
Please contact customerservice@bradfords.co.uk if there is anything further I can help you with.
Kind Regards,
Sam
Aways great!
Stuart at the Sherborne branch is awesome. Always rings to let yiu know progress and ensures materials arrive on time. Highly recommend Bradfords.
25 februari 2026
Antwoord van Bradfords
Hi Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Antwoord van Bradfords
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Antwoord van Bradfords
Good Morning Roger
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.
There can be delays between receiving our order confirmation and the supplier contacting you to advise on delivery. This is usually shortly before dispatch of the order in which they will supply you with tracking.
Provisionally I can see the order is due 06/03 but if there is anythign further I can help with please contact us at customerservice@bradfords.co.uk
Kind Regards,
Sam
Great service
Great service. Easy ordering and delivery.
Delivery time confirmed by phone within an hour of the order.
Driver very helpful in putting stones down in a tight position.
No hesitation in using again.
24 februari 2026
Antwoord van Bradfords
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Short notice
Order was fine, driver was fine, but had no confirmation of order and only 30 minutes notice of delivery when I was already at work.
24 februari 2026
Antwoord van Bradfords
Good Morning Mark
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the short notice of your delivery.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
A good firm to deal with
Always helpful when ordering and delivery never too much trouble
Great service
24 februari 2026
Antwoord van Bradfords
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very good driver
Had driver John this morning delivering dumpy bag of pipe bedding to site in Greenway road, Taunton, John is always upbeat, happy and positive, it was a slightly awkward delivery for him, but John was very patient and professional, he enacted the delivery perfectly. We very much appreciate the service received.
26 februari 2026
Review zonder uitnodiging
Antwoord van Bradfords
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very poor quality door
Very poor quality door. Blobs of undercoat all over the place and even a screw sticking out where the moulding wasn't attached properly. Also not what I was expecting. The moulding is useless. Even my fitter was shocked when he saw it. Not worth the money, I've threw better away.
31 januari 2026
Antwoord van Bradfords
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.
I apologise greatly for these issues and for any inconvenience this may have caused you.
We will look into this further, and feed this back to the supplier that delivered on our behalf, to see what caused this to happen.
Kind Regards,
Sam
I phoned an order to Bude branch on Sat…
I phoned an order to Bude branch on Sat 31st Jan, and wanted to pay by BACS, therefore wanting bank detail.
The assistant said he was too busy to send an invoice that day (with bank details), and it would be sent Monday 2nd Feb.
I waited until approx 11.00 on Monday for the e-mail, but nothing happened and phoned Bude again. Another invoiced was promised straight away, but again nothing happened.
As the items were needed shortly, I decided to order on-line instead. This was done and the order, with a slight amendment came later that week. The delivery driver was most helpful.
I felt the customer service was extremely poor and also the Jan5% was not deducted from the order.
Chris Gait
3 februari 2026
Antwoord van Bradfords
Good Morning Chris
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Antwoord van Bradfords
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Antwoord van Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order online
Easy to order online, speedy follow up phone call received and delivery. No hassle.
29 januari 2026
Antwoord van Bradfords
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Antwoord van Bradfords
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Well delivered polite pleasant driver…
Well delivered polite pleasant driver thank you
2 februari 2026
Antwoord van Bradfords
Hi Susan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
This was a small delivery of several…
This was a small delivery of several items. All the edges of the sheet material were undamaged and delivery was quicker that indicated on the Website when ordered.
3 februari 2026
Antwoord van Bradfords
Hi Robert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Faultless Delivery Service My deliver address is difficult to…
My delivery address is difficult to access which means goods have to be carried a fair distance. Your driver, Nick, was friendly and unfazed by the task in hand.
The goods I had to be returned proved not to be a problem and I was impressed how quickly I received the money back in my bank account.
2 februari 2026
Antwoord van Bradfords
Hi Mr Parsons
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
We have recently completed a project…
We have recently completed a project outside of our normal area and can not thank the Plymouth branch enough. They were extremely helpful with extra material deliveries at short notice. Extra thanks goes to Julie at the Branch for helping with an online order and a much speedier delivery.
31 januari 2026
Antwoord van Bradfords
Hi Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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