Very supportive and fast. Second delivery for a missing part at no cost. Very flexible in adapting a spare part to a different model of watch according to my requests. Always kind in replying.
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Lees wat reviewers zeggen
Great design, poor built quality. This clock (BC06) is nothing compared to the original design from the eighties. This is a cheap product made in PRC not worth 35 Euros + 10 Euros shipping. I was even... Toon meer
Bedrijf heeft geantwoord
Excellent description of Brauns new addition to their digital alarm clock range. The photos give an accurate depiction of the BC27B too. So tempting I had to get one as my old digital clock was def... Toon meer
Bought a new model digital alarm clock but it had no instructions and couldn’t find anything online or the official Braun manual page ( just not updated I guess ). Contacted Braun and in just under te... Toon meer
Bedrijfsgegevens
Over Braun-Clocks - UK
Geschreven door het bedrijf
Over the last six decades, design has become a core pillar of the Braun brand. The values of quality, functionality, clarity, longevity and timelessness have been integrated into an enduring design philosophy. Braun users identify with these values; for them, Braun watches, Braun clocks, and Braun calculators are long-term companions. In an age of prosperity and saturation, the benefit of fewer, better products has become self-evident.
As Braun sets out to create desirable, innovative products, their gaze looks forward into the future, whilst the design principles they use to achieve consistency, simplicity and clarity are firmly rooted in the brand’s unique design legacy.
Through the productions processes in the Prestige collection, where the BN0095 has been crafted from a single block of stainless steel, to the use of materials for the Full Ceramic Watch, innovation remains a central focus on the Braun brand.
There are few better examples of these enduring design principles than Braun timepieces. These watches, clocks, and calculators have been created as collections of engaging simplicity, where less becomes so much more.
Free Delivery Over £50.
2 year warranty on all watches and clocks.
Get FREE and fast shipping with orders over £50, all watches and clocks come with a 2 year warranty.
Contactgegevens
Unit 1 Phoenix Park, Apsley Way, NW2 7LN, London, Verenigd Koninkrijk
- info@braun-clocks.com
- braun-clocks.com
4,3
Uitstekend
689 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
19 februari 2024
BC 12 clock warranty
I bought two BC12 clocks knowing there is a 2-year warranty. It has been one year and nine months and one of the clocks broke. Even if I put in a fresh battery, after 10 minutes it stops working because the minute and hour arms can't go upwards, they seem to be broken or stuck, and only the seconds arm keeps working. I contacted the company and for the warranty, I have to send the clock back to the UK on my dime (I am in Canada), and I may only be refunded this shipping IF they find a problem with it. Shipping from Canada will most likely cost me 50$-60$ (as it did last year when I posted a very small item to the UK with tracking) and the clock is only worth 40$. I threw it out, and will not re-purchase again. When I asked if they had a North America office I can send it to, they responded ''Currently there aren’t any Braun agent who can handle this aftersales support so it will have to be returned to address in UK for inspection and replacement.'' Very disappointing.
19 februari 2024
Review zonder uitnodiging
Antwoord van Braun-Clocks - UK
Many thanks for your feedback and apologies for this inconvenience. Upon checking the communication history, our team member did offer an option to provide a replacement unit FOC with just the shipping cost needed to be organised from your end.
So if you prefer a replacement unit kindly request to follow up on the same email and we will organise this for you accordingly.
Kind Regards
The product doesn't work.....a complete…
The product doesn't work.....a complete waste of money. According to the description it should.....
26 januari 2024
Antwoord van Braun-Clocks - UK
Dear Mr Coupe
Many thanks for your feedback.
Further to our conversation we established that your interpretation of the wireless chargers was that it has a rechargeable battery so it can be operated totally wirelessly without requiring to be connected to electronic source when fully charged, hence you posted the above feedback. As advised the wireless charges requires to be plugged in to mains at all times to be able to charge your device wirelessly simply by placing it on the charging pad, which you have checked and confirmed that it charges when connected to mains power source.
Hence there is no issue with these devices. However should you require any further support please request to email our technical sup[port team on technical@braun-clocks.com and they will assist accordingly.
Kind Regards
Had a customer service email that had a…
Had a customer service email that had a real human person behind.
27 november 2023
Excellent assistance from Bhavin at…
Excellent assistance from Bhavin at Braun-Clocks who sent out a replacement very quickly.
6 januari 2024
Review zonder uitnodiging
I haven’t even received the clock
I haven’t even received what I ordered I have tryed to contact everyone but nobody has contacted me back
24 november 2023
Antwoord van Braun-Clocks - UK
Many thanks for your feedback and sorry to hear that you are awaiting delivery of your order. Please kindly be advised that your order was dispatched on 24/11/23 by Royal Mail tracked service with tracking reference KL909913866GB. The dispatch information with tracking number was also emailed once the order was dispatched. Upon checking the tracking status it confirms that Royal Mail tried to deliver the parcel but there was no one available to receive delivery so it has been returned to local collection office. The parcel has been waiting to be collect since 28/11/23. Please see below tracking status link confirming this.
https://www.royalmail.com/track-your-item#/tracking-results/KL909913866GB
Kind Regards
amazing clock looks great simple design…
amazing clock looks great simple design but this looks premium. glad i brought this
24 november 2023
How buying on the web should be
The process was smooth. Product description was accurate. Ordering simple and it was delivered when expected. The clock itself is probably of high quality - time (ho-ho) tell given the price tag.
A downloadable user manual would have put a cherry on top of the pie.
22 december 2023
Perfect in every way
Perfect in every way. Cant fault them. Quality products, delivered quickly.
22 november 2023
The clock didn’t work and there’s no…
The clock didn’t work and there’s no free postage for returns.
19 december 2023
Antwoord van Braun-Clocks - UK
Many thanks for your feedback and sorry to hear that you received your ordered clock with functional issues. Upon checking the communication email I can confirm that our team already provided details for arranging pre-paid returns label, however you had already dispatched the clock. Anyway upon receiving the clock our team will handle and organise reimbursement accordingly.
Kind Regards
Good Experience
Shipment was fast. Details were accurate. Was kept informed throughout my shipping.
21 november 2023
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