Very supportive and fast. Second delivery for a missing part at no cost. Very flexible in adapting a spare part to a different model of watch according to my requests. Always kind in replying.
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Lees wat reviewers zeggen
Great design, poor built quality. This clock (BC06) is nothing compared to the original design from the eighties. This is a cheap product made in PRC not worth 35 Euros + 10 Euros shipping. I was even... Toon meer
Bedrijf heeft geantwoord
Excellent description of Brauns new addition to their digital alarm clock range. The photos give an accurate depiction of the BC27B too. So tempting I had to get one as my old digital clock was def... Toon meer
Bought a new model digital alarm clock but it had no instructions and couldn’t find anything online or the official Braun manual page ( just not updated I guess ). Contacted Braun and in just under te... Toon meer
Bedrijfsgegevens
Over Braun-Clocks - UK
Geschreven door het bedrijf
Over the last six decades, design has become a core pillar of the Braun brand. The values of quality, functionality, clarity, longevity and timelessness have been integrated into an enduring design philosophy. Braun users identify with these values; for them, Braun watches, Braun clocks, and Braun calculators are long-term companions. In an age of prosperity and saturation, the benefit of fewer, better products has become self-evident.
As Braun sets out to create desirable, innovative products, their gaze looks forward into the future, whilst the design principles they use to achieve consistency, simplicity and clarity are firmly rooted in the brand’s unique design legacy.
Through the productions processes in the Prestige collection, where the BN0095 has been crafted from a single block of stainless steel, to the use of materials for the Full Ceramic Watch, innovation remains a central focus on the Braun brand.
There are few better examples of these enduring design principles than Braun timepieces. These watches, clocks, and calculators have been created as collections of engaging simplicity, where less becomes so much more.
Free Delivery Over £50.
2 year warranty on all watches and clocks.
Get FREE and fast shipping with orders over £50, all watches and clocks come with a 2 year warranty.
Contactgegevens
Unit 1 Phoenix Park, Apsley Way, NW2 7LN, London, Verenigd Koninkrijk
- info@braun-clocks.com
- braun-clocks.com
4,3
Uitstekend
689 reviews
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Heeft 93% van zijn negatieve reviews beantwoord
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Excellence spoiled
I love the clean design, comfortable, great watch, I returned it as 1 thing spoils the value: clunky buttons! Not in keeping with the cost or elegance.
I returned the watch and a quick refund resulted.
20 mei 2024
Watch wasn’t for me but I have paid 5…
Watch wasn’t for me but I have paid 5 delivery charge. Then I try to return it it costing me further 5 pound as company doesn’t pay for return label. So beware in case you don’t like it it will cost you 10 pounds.
When call customer service they aske I also have print return label too which is another hustle. Ended up watch it’s in my drew no use
17 mei 2024
Antwoord van Braun-Clocks - UK
Many thanks for your feedback.
Please refer to our returns and refund policy.
https://braun-clocks.com/pages/returns-refunds
As you are returning an item because it is unwanted, you will have to incur the cost of returning it to us. In this case, the original postage fee if paid, will be non-refundable.
Kind Regards
Before you order
Got my watch delivered was 5 pounds delivery fee then when i try to return I have been told I have print return from and sent by recorded delivery which is further 5 pounds really ???
When phone to complaint it’s was not pleasant talk by customer service so never even and beware.
I see your comments it’s still costing customers 10 pounds to return an items
20 mei 2024
Review zonder uitnodiging
Antwoord van Braun-Clocks - UK
Many thanks for your feedback.
Please refer to our returns and refund policy.
https://braun-clocks.com/pages/returns-refunds
As you are returning an item because it is unwanted, you will have to incur the cost of returning it to us. In this case, the original postage fee if paid, will be non-refundable.
Kind Regards
BN0095 with Leather Strap is a terrible purchase in my opinion
In my opinion Braun make some of the best looking watches around. Unfortunately that is where my praises end. Around a year and a half ago I purchased a Braun BN0095 in silver with the leather strap. The glue in the strap deteriorated after about 4-5 months and the two layers have delaminated (and I didn't even wear the watch every day). The battery lasted about a year. The design makes batteries very difficult to replace. And also the strap is next to impossible to replace due to the design of the watch. It appears the the strap is fused to a 'custom lug' which is then bolted to the watch rather then using a normal spring bar mechanism. You cannot even interchange between the existing straps for the watch (metal, rubber) as they require a different type of custom lug attachment which I do not believe you can purchase anywhere on its own. For a '£550' watch this is utterly ridiculous in my opinion. I personally think I am willing to look past a lot because of how much I like the look of the watch, and how much I appreciate the heritage of the company. But if you are looking to pick up this watch I would recommend going with either the rubber or metal straps. That being said I do not have experience with either but they can surely only be better then the leather. For a company with such a reputation and history of 'good design', this product is honestly awful. Definitely my worst purchase in recent years.
19 mei 2024
Review zonder uitnodiging
Antwoord van Braun-Clocks - UK
Many thanks for your feedback and apologies for this inconvenience. The issue you have described about the strap is not something we have been reported in past so could well be an isolated issue. The strap can also be interchange from leather to either rubber or metal bracelet and we can provide all the fittings/fixings to carry out this change. The average battery life on this model is approximately 24-30 months, however with any models, if chronograph function is operated on frequent basis then battery life will be reduced accordingly.
The change of battery can be carried out by our engineers, however a professional watch repairer will also be able to handle it accordingly.
Please do request to email our technical support team on technical@braun-clocks.com and they will assist in resolving this matter accordingly.
Antwoord van Braun-Clocks - UK
Many thanks for your message and sorry to hear that you are experiencing issues with your BC21 wireless charging clock.
This is not something we have been reported in past by other users.
Please make sure the phone is correctly placed on the charging pad, the charging icon will appear on display, also make sure the casing on the phone is not too thick as usually this can prevent the charging functionality and finally make sure the clock is connected correctly and phone software is updated.
We also recommend restarting the phone for refresh and for any malfunctioning issue .
Please request to review the above and if the issue persist then request to email our technical support team on technical@braun-clocks.com who will assist accordingly.
Kind Regards
after all good service
after some missunderstandings about how service should be i am very surpised by solving my problem with my wonderfull watch.
so i got a new rubber strap with everything i need to fix it at the watch.
I hope that some day the leather strap will be able to get as well
5 april 2024
Review zonder uitnodiging
Excellent service
Unfortunately original clock faulty - hour hand misaligned so difficult to tell which hour it was pointing to (and resulted in 7am alarm activating at 5:55am). But, easy to return with Royal Mail / Post Office collection service, and replacement clock received just a few days later without any hassle. New clock works perfectly and just as described on the box.
19 maart 2024
Travel alarm clock BC08B
Travel alarm clock BC08B. Sorry this is useless as an alarm. It doesn't always go off. Alarms have to be 100% reliable. And sometimes the snooze has sounded just once. Will try and return it to Argos. So disappointed.
1 april 2024
Review zonder uitnodiging
Antwoord van Braun-Clocks - UK
Many thanks for your feedback and apologies for this inconvenience.
Usually such issues are related to the inferior quality low power battery so request to replace the clock with a good branded alkaline battery.
If after checking the clock with a new battery, you are still experiencing this issue then request to email our technical support team on technical@braun-clocks.com who will assist accordingly in resolving thsi issue.
Kind Regards
Expensive shipping fee
The shipping fee is too high.Even I only bought a smartphone wireless charger it cost me twenty pounds.It is not reasonable.
13 maart 2024
Dispatched super quickly
Dispatched super quickly. Arrived safe. Bought three items, alarm clock smaller than I had expected but I should have checked measurements. Otherwise very happy with purchase. Wireless phone charger is brilliant.
1 maart 2024
It arrived and it works
It arrived and it works.
This model has none of the fine design my old one had— clunky to adjust time and alarm and no lock for when one is traveling. Too bad, too $
20 februari 2024
The clock wasn’t bright enough…
The clock wasn’t bright enough therefore sent back for a refund
19 februari 2024
Antwoord van Braun-Clocks - UK
Many thanks for your feedback and sorry to hear that you found the clock display not as per your expectations. Please kindly request to email our service team advising of your returns so we can arrange to process refund accordingly. Please email on service@braun-clocks.com
Once again apologies for thsi inconvenience.
Kind Regards
Like the watch but the battery was dead…
Like the watch but the battery was dead so had to get a new one immediately. I did email customer service but I got a reply to say I should have told them first and I paid £19.99 upfront with receipt but they seemed quite rude and uninterested.
23 februari 2024
Antwoord van Braun-Clocks - UK
Many thanks for your feedback and apologies for this inconvenience.
Your order was dispatched on 23/02 and was delivered on 26/02. As per our T&C we expect all out customers to report any issue as soon as possible upon receiving their order, so we can advise next plan of action to resolve the matter accordingly. If you had contacted our customer service team prior to taking watch to a third party agent we would have advised against it and would have arranged collection and replacement accordingly.
Kind Regards
it's braun....
19 februari 2024
Fast delivery the 2 watches I ordered…
Fast delivery the 2 watches I ordered look very well makes and have a good 2 year warranty
19 februari 2024
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