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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Item arrived quickly. Doesn't fit. Only by a narrow margin, but will never fit. Nothing "Luxury" about the quality. The case is obviously for my phone model but it's sizing around the cameras is total... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought a case and some screen protectors from case monkey I have never used them before but the prices were better than other sites I had looked at. The quality was very good and delivery was really... Toon meer

Beoordeeld met 5 van de 5 sterren

The wife wanted a crossbody MagSafe case but everything we found wasn’t MagSafe or included stick on magnets (which we tried but found lacking). We then found Case Monkey who had exactly what we wante... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Web site clear and easy to follow. Dispatched and received mag safe phone case quickly from point of order. Solid, nice looking case which I can confirm protects a phone having already dropped it on h... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


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4,1

Goed

TrustScore 4 uit 5

743 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 15% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent quality

The case came quickly, it was reasonably priced and the quality is good. I was also impressed by the thank you card included. I will definitely be shopping with them again.

18 juli 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Binned it

I received the product, but unfortunately it went straight into the bin. Although it was new, it had a noticeable yellow tinge and water-like smears that I was unable to remove.

23 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A smooth purchase

A smooth purchase, item arrived quickly and exactly as it was expected to be. Would not hesitate to buy from here in the future.

7 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very slow delivery

Delivery took 10 days, website stated 1-3. I contacted the company, they knew delivery would take this long as the item needed to come direct from the supplier, however they didn’t state this when buying it or even afterwards.

15 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amendment to an initial negative review

After leaving a bad review I must change the experience and stars given. Case arrived a short while ago and I can confirm it is a genuine Apple case. Response was also received by the company however I think the response time needs to be looked at. Thank you

4 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent chunky iPhone 7 cover

Excellent durable cover. So easy to fit. Chunky and tactile, just what I wanted. Delivery was about 5-6 days, but I was kept up to date with the shipping progress. Very happy, would recommend based on my experience

27 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy with my purchase from Case…

Very happy with my purchase from Case Monkey, it feels very well made and the additional styling on the side buttons makes it look great. The service was excellent, quick delivery and a reasonably priced. Will definitely use them again

24 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Can’t go wrong

Amazing and trustworthy company,I bought a iPhone case from this company and it was such great quality I purchased another one highly recommend.

23 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

'Genuine' Iphone 16 Plus Case

I Ordered an 'Genuine' Iphone 16 Plus case from Case Monkey, However there is nothing 'Genuine about it! It is a fake one of which I could have bought from Ebay for £20 less, this is false advertising! I want a full refund without having to pay any cost for return, total scam.

23 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great phone case delivered quickly with…

Great phone case delivered quickly with no fuss. The case fits perfectly and looks great with its contrasting colours. Best of all it massively boosts the MagSafe connection of my new iPhone 16e which without the case is barely there.

28 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wrong Case/Non existent communication

Slow delivery was an issue but the worse bit is the case I ordered was for an iPad Air 4th Gen which has the finger print sensor in the top button and the case I received has no way of accessing that making the case useless for my iPad. To add insult to injury I have contacted them twice now with no reply so I would steer clear of this outfit, not a proper company.
UPDATE. Zero response to all communication I can only assume this company is a scam so avoid at all costs, you’ve been warned.

9 juni 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Case was poor quality with lots of gaps…

Case was poor quality with lots of gaps top and bottom. Had no email confirmation on the order. Can't sign in to return it. And tried to email them using online form and it is giving errors. If I dont hear back I will issue a charge back

12 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unless you've time on your hands to chase them - shop elsewhere

Purchases a phone case 7/5 which said it would be delivered standard within 3-5 days.

On 13/5, I followed up because I could see via the shop that the item hadn't even been dispatched. I would have expected some communication from Case Monkey to say there was a delay, etc.

On 13/5, I received a reply saying they were waiting on stock and that it would be shipped by Friday at the latest (which would have been 15/5).

2 weeks later heard or received nothing, I emailed on 26/5 asking for a refund.

Received a response on the same day 26/5
which said they've been notified by the supplier that they won't be getting any more in and I have refunded you.

What a waste of my time, seriously poor customer service, selling items they don't have, messing customers around!

26 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy

Happy with the item I bought through Case Monkey. It was simple, quick and easy process. Though delivery was a little slower, but I was not in a hurry and got an explanation why it took longer than usual.

2 mei 2025
Review zonder uitnodiging

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