My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... Toon meer
Bedrijf heeft geantwoord
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Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... Toon meer
Bedrijf heeft geantwoord
I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... Toon meer
Bedrijf heeft geantwoord
I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
Contactgegevens
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, Verenigd Koninkrijk
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
4,9
Uitstekend
308 reviews
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My recent order was my second from…
My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second order was placed without hesitation Quality of product was of a high standard so no hesitation when placing a further order . Delivery again was by overnight courier again brilliant service from ordering to Delivery. 10out of 10.
1 november 2024
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Jake at Cli-Mate was really great in…
Jake at Cli-Mate was really great in identifying the parts I needed to get a defective underfloor heating system working correctly after many years of it not functioning. Great service and really quick and reliable delivery. I will definitely be using them again
11 oktober 2024
Review zonder uitnodiging
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear! Jake will be pleased to hear this also.
Courteous and very efficient
I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would be delayed by a few days. I really appreciated the courtesy this call represented. Moreover the parts seemed to arrive within the originally quoted timescale in any case!
8 oktober 2024
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Experienced, knowledgeable and helpful
I’ve used these guys extensively when refurbishing our home. They really know thier stuff. Tech team support is brilliant. Sensible prices and efficient online sales.
7 oktober 2024
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Great service with very prompt delivery
3 oktober 2024
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Excellent service
29 september 2024
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Incorrect order
Working from somewhat blurred picture on website I ordered incorrect item.
Subsequent advice and assistance was exemplary and full refund offered.
11 september 2024
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
used a few times and always good…
used a few times and always good service and price
15 september 2024
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Highly recommended
Very helpful input from Elle at Cli-Mate. Delivery very fast. Excellent outfit to deal with
7 augustus 2024
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
prompt dispatch
The part I ordered was sent out promptly and I was kept up to date by both Cli mate and the delivery company. Good customer experience!
14 juni 2024
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Best Wishes,
Natalie
Knowledgeable & removed VAT
28 mei 2024
Antwoord van Cli-Mate
Hi Richard, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
efficient and fast delivery
15 mei 2024
Antwoord van Cli-Mate
Hi Amanda, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Service was as expected
Service was as expected. Product ordered over bank holiday weekend, dispatched on Tuesday, arrived Wednesday morning, installed Wednesday afternoon.
4 mei 2024
Antwoord van Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Easy and confident purchase.
After a phone call I made for advice I ordered my thermostat. Very quick dispatch and reasonably priced.
19 april 2024
Antwoord van Cli-Mate
Hi Nick, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
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