Everything from the customer service when I made a mistake, the communication and the quality of the product was first rate. A great company to deal with - the stools are just right; comfortable and b... Toon meer
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Lees wat reviewers zeggen
Good price, efficient ordering and delivery, only reason I didn’t give 5 stars is because one of the holes under one seat didn’t fit the bolts supplied. We’re using it anyway, seems secure enough with... Toon meer
I was disappointed upon opening that the frame of mirror was damaged. Probably happened in transit. Putting together was ok but be sure to study instructions. My daughter was very happy overall wi... Toon meer
Bedrijf heeft geantwoord
Brilliant company. Had never purchased from them before, however, I would encourage all to buy from them because of their fantastic customer service! I purchased a vanity unit and I had a sm... Toon meer
Bedrijfsgegevens
Over CLIPOP
Geschreven door het bedrijf
Welcome to CLIPOP
Clipop Furniture : Design for a Cosy-Effective Life.
About Us
With over 6 years in the furniture business, CLIPOP Furniture has assembled an imaginative collection targeting style-conscious buyers. Blending contemporary styles, modern lines and comfortable appeal, from home to office, you can find any furniture you want here.
Shop FurnitureContactgegevens
Verenigd Koninkrijk
- service@clipop.eu
- clipopuk.com
4,1
Goed
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely sturdy stools
I am over the moon with the stools. Stunning colour, nice high backs and very comfortable to sit in.
15 december 2025
Missing 1/2 of package
Package came in two one arrived and second one hasn’t it’s been weeks.
15 december 2025
Antwoord van CLIPOP
Dear customer,
We are very sorry for the inconvenience caused to you.
At present, it is the peak season for logistics, and some packages do experience delays in outbound or transportation. We have contacted the carrier and urged them to arrange delivery of the remaining packages as soon as possible. We expect you to receive an update soon.
Please be patient for a few more days. If there is any further news, we will notify you as soon as possible. We sincerely apologize for the delay and thank you for your understanding and support.
If you have any other questions, please feel free to contact us at any time.
Best regards.
Branded Customer Service
Fabulous product
Fabulous product, all of good quality and arrived within a week of ordering before Christmas.
22 december 2025
Haven’t received my order
22 december 2025
Antwoord van CLIPOP
Dear customer,
We are very sorry for the inconvenience caused to you.
At present, it is the peak season for logistics, and some packages do experience delays in outbound or transportation. Moreover, due to the impact of Christmas holidays and weekends, packages may arrive a few days later. We understand that this has indeed caused inconvenience to you, and we fully understand your feelings.
Don't worry, we have contacted the carrier and urged them to arrange for the shipment of the package as soon as possible. We expect you to receive an update soon.
Please be patient for a few more days. If there is any further news, we will notify you as soon as possible. We sincerely apologize for the delay and thank you for your understanding and support.
If you have any other questions, please feel free to contact us at any time.
Best regards.
Branded Customer Service
Delivered on time had chairs week and…
Delivered on time had chairs week and chair stitching on top chair is coming apart
12 december 2025
Antwoord van CLIPOP
Dear customer,
We are very sorry for any inconvenience caused to you.
In order to solve the problem for you as soon as possible, may I ask if it is convenient for you to provide a few photos that reflect the issue?. This way, we can more accurately identify the problem and immediately arrange a solution for you.
Looking forward to your reply and we will resolve it properly for you as soon as possible.
Best regards.
Item arrived severely damaged and left…
Item arrived severely damaged and left on doorstep. Packaging completely ruined. Very disappointed.
18 december 2025
Antwoord van CLIPOP
Dear customer,
We are very sorry to learn that your package was damaged during delivery, and we deeply apologize for this.
Could you please help us provide some pictures to solve your problem as soon as possible?
Once we receive your pictures, we will process them as soon as possible and negotiate with you for further solutions. We promise to fully follow up on this matter.
We apologize again for any inconvenience caused to you. Thank you for your understanding and cooperation!
Best regards.
Poor quality and not worth the money
Delivery was left in the rain, it was very difficult to put together, quality is poor, one of the drawers is wonky, some of the panels were chipped and the lights which I paid extra for don't fit round the mirror. Not worth the money.
Bought as a Christmas present for my daughter and two of us have spent the whole day trying to put it up and make it look usable. I wish I'd put it up before Christmas as I would have sent it back and bought something different.
9 december 2025
Antwoord van CLIPOP
Dear customer,
We are very sorry for any inconvenience caused to you.
In order to solve the problem for you as soon as possible, may I ask if it is convenient for you to provide a few photos that reflect the issue? For example, the condition of the product upon delivery, defective parts, and the overall condition after assembly. This way, we can more accurately identify the problem and immediately arrange a solution for you.
Looking forward to your reply and we will resolve it properly for you as soon as possible.
Best regards.
I feel like this company may be a scam
I feel like this company may be a scam. No product arrived and there was no support. I've asked for a refund, lets see if that comes. If not, I'll be seeking advise from my credit card company. It was a Christmas present that I ordered 2 weeks before Christmas with express delivery. Nothing appeared.
11 december 2025
Antwoord van CLIPOP
Dear customer,
We are very sorry for any inconvenience caused to you.
Regarding the issue with your order, we have submitted a full refund request for you and it is currently being processed. The payment is expected to be refunded to your payment account within 2-3 working days. Please be patient.
We sincerely apologize again for the logistics delay and inconvenience caused. Thank you for your understanding and support.
Best regards.
Branded Customer Service
Love my dining room chairs
Love my dining room chairs. Easy website to use, quick delivery, easy to assemble. Good quality for the price and comfortable to use. Very happy with my purchase.
24 november 2025
Purchased 6 danforth chairs and some…
Purchased 6 danforth chairs and some matching bar stools. Delivery was quick, plenty of emails letting us know whats happening and chairs are gorgeous. Highly reccomend
19 december 2025
Review zonder uitnodiging
Excellent chairs for an amazing price…
Excellent chairs for an amazing price compared to other places.
6 december 2025
Best online shopping experience I had…
Best online shopping experience I had in the last 12 months.
I had an issue with one item and it was immediately replaced.
The customer service was brilliant and they acted fast.
A++
5 december 2025
I am in love with my new sofa
I am in love with my new sofa! Delivery was so fast too!
5 december 2025
Very quick delivery and the chairs are…
Very quick delivery and the chairs are lovely.
8 december 2025
Vanity was lovely however the lights…
Vanity was lovely however the lights are different colour and aren't too bright,I was wondering if I could get some new bulbs delivered as I have only had this vanity a few days please?
5 december 2025
Antwoord van CLIPOP
Dear Lauren Ward,
Thank you for sharing your feedback. We are glad to hear you like the vanity, and we sincerely apologize for the issue with the lights—both the color inconsistency and the brightness not meeting your expectations.
We want to assure you that we have not previously received any message from you regarding this matter. To help us address this promptly, could you please send a short video showing the lighting color difference and the overall brightness to our service team at service@clipop.eu?
Once we receive the video, we will arrange for the correct replacement bulbs to be shipped to you without delay.
Thank you for bringing this to our attention, and we look forward to assisting you further.
Best regards,
CLIPOP Customer Service
easy to order
easy to order and arrived very quickly. also, had to contact customer service and they where able to sort my issue out on the same day. thanks very much. I will be using Clipop again. thank you team.
27 november 2025
Great service
Great service, was sent wrong colour item, the customer service was fabulous, sorted straight away
2 december 2025
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