Everything from the customer service when I made a mistake, the communication and the quality of the product was first rate. A great company to deal with - the stools are just right; comfortable and b... Toon meer
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Good price, efficient ordering and delivery, only reason I didn’t give 5 stars is because one of the holes under one seat didn’t fit the bolts supplied. We’re using it anyway, seems secure enough with... Toon meer
I was disappointed upon opening that the frame of mirror was damaged. Probably happened in transit. Putting together was ok but be sure to study instructions. My daughter was very happy overall wi... Toon meer
Bedrijf heeft geantwoord
Brilliant company. Had never purchased from them before, however, I would encourage all to buy from them because of their fantastic customer service! I purchased a vanity unit and I had a sm... Toon meer
Bedrijfsgegevens
Over CLIPOP
Geschreven door het bedrijf
Welcome to CLIPOP
Clipop Furniture : Design for a Cosy-Effective Life.
About Us
With over 6 years in the furniture business, CLIPOP Furniture has assembled an imaginative collection targeting style-conscious buyers. Blending contemporary styles, modern lines and comfortable appeal, from home to office, you can find any furniture you want here.
Shop FurnitureContactgegevens
Verenigd Koninkrijk
- service@clipop.eu
- clipopuk.com
4,1
Goed
2K reviews
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delivery arrived , parts missing and damage
delivery arrived , part open box
both chairs enclosed but unfortunately no fixing pack for chair no1
no2 chair has scuff on rear very disapointed as quality seems good
sent several emails asking for issue to be corrected but no such luck
we ordered 2 chairs as to see what they was like as we needed 6 originally
27 november 2025
Antwoord van CLIPOP
Dear Mark Furlong,
Thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience caused by the delivery and the condition of the chairs you received.
After reviewing our records, we were unable to find any previous emails from you regarding this matter. To ensure we can assist you promptly, we have just sent you a message via service@clipop.eu. Please check your inbox, including your spam or junk folder, for our email.
To help us resolve this situation quickly, we would appreciate it if you could reply to our email with photos showing:
- All the parts you received
- The scuff mark on the defective chair
Once we receive the images, we will investigate immediately and arrange for any necessary replacements or further support.
Your satisfaction is important to us, and we are here to help. We look forward to hearing from you soon.
Best regards,
CLIPOP Customer Service
The value of item and timing of…great product
The value of item and timing of delivery to N Ireland excellent
26 november 2025
Whilst ordered items delivered came…
Whilst ordered items delivered came separate occasions i accept that could be due to busy season for deliveries so unable to review fairly from order to delivery. That said i dont think it was more than 4 weeks in total.
The seabold table came first (without chairs) and is everything and more than the pictures show. Its beautiful and looks more expensive than ad price. I had been wanting a farmhouse table but decided to give this a go as thought if i decide to swap in future at least I havnt spent hundreds. But the table is going nowhere as I love it. I chose the moree swivel chairs so be.mindful if you choose the swivel type which I think? But havnt checked may be wider legged than the standard non swivel as they do not fit x2 side by side underneath table. Nor do they fit underneathat table head but require positioning on an angle. Igot the 120cm seabold and didnt occurr to me to check this issue.re fitting underneath table when ordering. But it looks fine but does stop the chairs fitting flush under table so takes up more space. Ihave thought I could exchange for next size up the 140cm but have decided against. Maybe I will regret this in future but for now I am pleased with the aesthetics. It was about a week later(as not feeling like want to check exact dates) when the first x2 of 4 chairs arrived. The chairs are lovely and the swivel action great allowing to get from table without needing push chair backwards...does just what I intended them to do. However...one of the chairs had a piece of metal protruding through the back of seat/backrest. It was like a screw but wasnt a screw? Like a pin of some sort with screw dimensions. I thought that if I could 'trim' it with wire cutters that would solve the issue but unfortunately didnt and remained with a whilst now smaller piece was still protruding. I t was very sharp and an injury risk. Idid in fact pluck a jumper and cut my finger but nothing requiring anything other than home treatment.
Now for some positive...the after sales customer service was excellent and following my uploading images to email the matter was dealt with promptly.
I would have no hesitation of buying from clipop again and would recommend this company and have done to family/friends. I am very pleased with the table and chairs.
25 november 2025
Super helpful
Super helpful, went the extra mile to make sure my parcel was delivered before we moved house. Despite delays in the shipping, due to the backlog of Parcels.
25 november 2025
Excellent website
Excellent website, prompt delivery and great product which was easy to assemble
28 november 2025
My product was damaged
My product was damaged, i have been trying to contact this firm for a replacement!
27 november 2025
Antwoord van CLIPOP
Dear Roseanna Kelly,
Thank you for sharing your experience. We are truly sorry to hear that your product arrived damaged and for the frustration this has caused.
We would like to clarify that we have not received any previous messages from you, which suggests there may have been a technical issue. Please rest assured that we are committed to resolving this quickly.
In order for me to best assist you, could you please send us some clear images of the damaged item and box? We appreciate your cooperation in providing the necessary information and we will make sure to address this issue as quickly as possible.
We sincerely apologise for the inconvenience and appreciate your patience while we put this right.
Best regards.
CLIPOP Customer Service.
Product arrived without fixings
Product arrived without fixings. Incorrect replacements sent twice and I’m still unable to use the chair. Disappointing
20 november 2025
Antwoord van CLIPOP
Dear Gavin Baecke,
Thank you for taking the time to share your experience.
We sincerely apologise to learn that your chair arrived without the necessary fixing components, and that both replacement parts subsequently dispatched were incorrect. We fully understand the frustration and disappointment this has caused, particularly as these issues rendered the product entirely unusable.
We once again offer our deepest apologies for the inconvenience caused. This falls far short of the service standards and quality we strive to deliver, and we deeply regret that despite multiple attempts, we have been unable to resolve your concerns.
Rest assured, we are fully committed to rectifying this matter. Whether through a replacement shipment or a refund, we will ensure the issue is properly addressed.
Thank you once again for your patience and feedback. We pledge to resolve this matter satisfactorily and restore your confidence in our service.
Best regards.
CLIPOP Customer Service.
Excellent service would definitely…
Excellent service would definitely recommend this company
25 november 2025
Excellent product would definitely…Dining chairs
Excellent product would definitely recommend
17 november 2025
Avoid….. poor service and damaged items
All 8 items arrived poorly packaged resulting in all items being damaged. We paid extra for shipping protect but was only offered £100 to keep the items. We don’t want the items they are damaged. We spent nearly £500 and would like these collected and replaced or a full refund. You response times are too slow and we get 1 or 2 replies a week. Unacceptable. We have raised this with our bank to reclaim the money
24 november 2025
Antwoord van CLIPOP
Dear Lee Maclean,
Thank you for sharing your experience with us. We are deeply sorry that your order arrived damaged and that our service fell short of your expectations. We fully understand how upsetting this must be, especially after paying for shipping protection and investing nearly £500 in your purchase.
Your feedback is very important to us, and we want to assure you that your case is being treated with the highest priority. While our initial offer was based on standard policy, we recognise that the extent of the damage requires a more appropriate resolution. We are now reassessing this and will provide you with updated options—either a full replacement or a refund.
Please also note that our standard response time is within 2 working days. We sincerely regret that you experienced slower replies and will work to ensure you receive timely communication moving forward.
We truly value your patience and trust, and we are committed to making this right for you. Thank you again for bringing this to our attention—we will be in touch shortly via email with the next steps.
Best regards.
CLIPOP Customer Service.
Good Customer Service
Ordered some chairs which came quickly and well packaged. Unfortunately they weren’t quite what I wanted but spoke to customer services and returning for a refund was fairly straightforward.
3 november 2025
Easy shopping experience
Easy shopping experience, dining chairs arrived in perfect time. Easy to assemble the legs to the chairs. Incredibly happy and wouldn’t hesitate to order from this company again.
17 november 2025
Great sturdy chairs
Great sturdy chairs, very stylish and comfortable. The price was competitive. Customer service was excellent t when I had a problem with the courier. Definitely will be ordering from Clipop in the future.
10 november 2025
Would love to give a 5 star
Would love to give a 5 star, as vanity not damaged...would of been fab! customer service was really helpful tho an have assured me I will get an new one when back in stock. I would then give 5 star.
10 november 2025
Antwoord van CLIPOP
Dear Annika Whittle,
Thank you so much for taking the time to share your feedback, and for your kind words regarding our customer service team. We truly appreciate your understanding and patience.
We completely understand how you feel about being unable to receive a replacement vanity right away due to it being temporarily out of stock. Please rest assured that your exchange request has been duly recorded. Once the item is back in stock, we will contact you immediately and arrange for a brand-new product to be sent to you as soon as possible.
In the meantime, if you have any further questions or need additional assistance, please feel free to reach out to us at service@clipop.eu.
Once again, thank you for your patience and support. We look forward to providing you with a fully satisfactory experience very soon.
Best regards,
CLIPOP Customer Service
Great product and speedy delivery
Great product and speedy delivery. We had a small problem which was very easily resolved. Very happy.
10 november 2025
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