Everything from the customer service when I made a mistake, the communication and the quality of the product was first rate. A great company to deal with - the stools are just right; comfortable and b... Toon meer
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Lees wat reviewers zeggen
Good price, efficient ordering and delivery, only reason I didn’t give 5 stars is because one of the holes under one seat didn’t fit the bolts supplied. We’re using it anyway, seems secure enough with... Toon meer
I was disappointed upon opening that the frame of mirror was damaged. Probably happened in transit. Putting together was ok but be sure to study instructions. My daughter was very happy overall wi... Toon meer
Bedrijf heeft geantwoord
Brilliant company. Had never purchased from them before, however, I would encourage all to buy from them because of their fantastic customer service! I purchased a vanity unit and I had a sm... Toon meer
Bedrijfsgegevens
Over CLIPOP
Geschreven door het bedrijf
Welcome to CLIPOP
Clipop Furniture : Design for a Cosy-Effective Life.
About Us
With over 6 years in the furniture business, CLIPOP Furniture has assembled an imaginative collection targeting style-conscious buyers. Blending contemporary styles, modern lines and comfortable appeal, from home to office, you can find any furniture you want here.
Shop FurnitureContactgegevens
Verenigd Koninkrijk
- service@clipop.eu
- clipopuk.com
4,1
Goed
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Perfect Dining Chairs…
Cannot get over how quickly the dining chairs were delivered. Very pleasant delivery guys cheerful and with a smile. I'm so chuffed with them, they are perfect and love the colour and feel of them. So comfortable to sit in.
17 november 2025
Great bar stools
Great bar stools, delivered in a timely fashion. This is the second time we’ve ordered them as our dog accidentally damaged one! They are great.
13 november 2025
Product is lovely
Product is lovely, good quality and easy to build. Didn’t take long to deliver either
10 november 2025
Great items and customer service
I purchased a Gloria Dressing Table which was dispatchend and arrived exactly when it said it would. The table was easy to assemble and is made sturdy and well.
One of the drawer bases was damaged during packing/shipping but the customer service immediately rectified this and sent out a replacement Part.
All in all the service has been fantastic, the item is great and I would recommend the store to anyone!
30 oktober 2025
Review zonder uitnodiging
Great items and experience
Easy ordering experience, items arrived quickly and delivery status was updated regularly, great quality items for the price
6 november 2025
Poor communication and still not received order
Placed my order last week Thursday. There is no option to choose delivery type ie fast track or standard. It said this will be delivered between 2-3 days. Its been 7 days now including the weekend and i still havent received my dinning table and chairs and no information for when this will be delivered
Update, Order fully received on the 17th of November. I wnat to thank Clipop for reaching out following initial review. Its the Courier that was a bit disappointing
Love my dining set though. Good quality
6 november 2025
Antwoord van CLIPOP
Dear Yolanda,
Thank you for sharing your experience — we completely understand how disappointing it is to wait without clear updates. We’re truly sorry for the frustration this has caused.
To clarify, all orders are dispatched within 2 working days, and delivery typically takes 2–5 working days after dispatch.
We’ve checked your order and can confirm that your order is already in transit, and is expected to arrive within the standard delivery timeframe. We have uploaded your tracking number. You can check the shipping information on the carrier's official website.
We know how important timely communication is, and we’re working hard to improve this. Your patience means a lot to us, and we’ll continue to monitor your delivery to ensure it reaches you as soon as possible.
Thanks for your kind understanding. If you have any further questions or concerns, please don’t hesitate to reach out — we’re here to help.
Best regards.
CLIPOP Customer Service.
Excellent communication and customer service
The dining chairs are very nice. There was a slight issue with one of the chairs but the issue was resolved promptly. Excellent communication and customer service.
23 oktober 2025
easy to order and fast delivery
3 november 2025
Great Products
Great Products. Great Value. Great Communication. Delivered on time. Very happy customer
31 oktober 2025
Item not delivered
Placed an order for table and chairs on 16.10.25. Still waiting for the table to arrive and have been given a whole host of excuses by the company, informing me ‘not to worry’. The first table was lost in transit apparently, then I was told another would be dispatched but this has clearly not happened. Really feeling like I’ve been scammed and the only form of communication is via a chat which is taking them 2 days to respond patronisingly each time. This has been so unnecessarily stressful
16 oktober 2025
Antwoord van CLIPOP
Dear Andrea Godwin,
Thank you for taking the time to share your experience.
We sincerely apologise for the inconvenience and distress caused by the delayed delivery of your dining table. Whilst your dining chairs arrived as scheduled, the table encountered multiple unforeseen issues with our logistics partner:
The initial table shipment was confirmed lost in transit by the courier company, and the replacement parcel experienced delays in tracking updates.
Please allow us to explain the logistics delays: the current period coincides with peak season for couriers, placing seasonal pressure on the delivery network. Significant backlogs have resulted in extended delivery times. We sincerely apologise for this situation.
Rest assured, we have not overlooked your case. We are liaising daily with the courier service to expedite the delivery of your parcel. Whilst these delays are beyond our direct control, we fully appreciate the impact this has caused and are committed to resolving the matter as swiftly as possible.
Under normal circumstances, carriers collect parcels within two working days and scan them for dispatch. Delivery following scanning typically takes 2-5 working days. We note your new parcel was created on 30th October, dispatched on 3rd November (the second working day after your order), and successfully delivered on 8th November.
We appreciate your understanding.
We also note your mention regarding our response timelines. Our standard response period is within two working days (Monday to Friday), during which we will provide ongoing updates until your order is safely delivered.
We understand your current concerns and sincerely apologise for any inconvenience caused. Thank you for your patience and understanding during this peak shipping season.
Best regards.
CLIPOP Customer Service.
Great service and fast delivery.
Great service and fast delivery.
We absolutely love our new table and chairs and how easy they were to put together.
21 oktober 2025
Great
Great company. I did buy dining chairs, had a little issue, they did respond very quickly and sorted it promptly. Very happy!
27 oktober 2025
Super quality bar stools
Super quality bar stools. Easy to assemble, gorgeous feel to the fabric and the colour is just perfect for our space. Very comfortable with good lumbar support. Delivery was well organised and timely. A very satisfied customer.
20 oktober 2025
Great swivel chairs for the price …
Great swivel chairs for the price purchased 10 easy to put together 1 problem with one of the threads on a leg but quickly sorted and Great friendly and efficient communication
22 oktober 2025
Really pleased with my items
Really pleased with my items, very good quality and just what I was looking for and such quick delivery.
24 oktober 2025
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