I did not receive my order EU-42447, even though the delivery provider marked it as delivered. Neither my boyfriend nor I were at home at the time, and nobody accepted it on our behalf either. I conta... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Dock & Bay towel an absolute game changer. Recently purchased a bundle for whole family for a midweek trip involving lots of swimming. Towels dried really quickly and where fab at drying everyone aft... Toon meer
Bedrijf heeft geantwoord
Ordering is quick & easy. There is a good choice of colours. I've made three orders & bought tea towels and hair wraps. The tea towels are super absorbent. The hair wraps are also absorbent, lightwe... Toon meer
Bedrijf heeft geantwoord
I’m genuinely obsessed with these towels! The beach towels are super lightweight, dry incredibly fast, and don’t hold onto sand — total game changer for beach days. And the oversized picnic towel? Abs... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Dock & Bay | Makers of the best compact, sand free and quick-drying towels around. And so much more. Shop our unique collections to choose your perfect beach, home, travel & fitness accessories.
Contactgegevens
The Print Rooms, 164-180 Union Street, SE1 0LH, London, Verenigd Koninkrijk
- help@dockandbay.com
- dockandbay.com
4,5
Uitstekend
828 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 79% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Fantastic customer service
I ordered 2 lovely beach towels and had a few problems with one out of stock and one lost in transit.
Every single member of customer services who helped me were fab, politely, friendly and helpful.
I would definitely purchase more items.
Thank you for all your help 😄
20 januari 2026
Review zonder uitnodiging
Antwoord van Dock & Bay
Wow, thank you so much! 💛🌊 We’re really sorry about the hiccups along the way, but we’re so happy our customer service team could turn things around for you 🙌✨ Your kind words mean the world to us, and we can’t wait to welcome you back for your next Dock & Bay treat! 🏖️😄
STOP making products out of plastic!!
STOP making products out of plastic!!! For goodness sake why would anyone want any to dry their body or their dishes in microplastics??? Who is lacking the brains enough to be making or buying this TOXIC rubbish??
Companies like this need to be banned from claiming “sustainability” because they use recycled plastic. It shreds MORE microplastics than new plastic does. Once again we don’t want this literal RUBBISH on our bodies or in our water.
3 januari 2026
Review zonder uitnodiging
Antwoord van Dock & Bay
Hi there 🌍 We completely understand how strongly people feel about sustainability, and we want to reassure you that this is something we take very seriously. 🥰
Our towels are made from recycled plastic, not new plastic. By giving plastic that already exists a second life, we help reduce ocean & landfill waste, lower CO₂ emissions, save petroleum, conserve energy, and even create jobs ♻️✨ Durable, long-lasting, and designed to cut down single-use waste — that’s the goal! 💛
We completely understand that microplastics are a concern when buying synthetic products. Any synthetic fabric does release microplastics with every wash, of course, but we’ve woven our products with a flat weave, which releases a much smaller amount compared to fluffy towels or sweaters. We also operate B-Corp-compliant warehouses that take extra care to minimise microplastic shedding.
We’re always working to improve our materials, processes, and impact, and we truly appreciate your feedback. If you’d ever like to learn more about our sustainability journey or certifications, our team would be happy to share 💛
Fab, fab, fab
Beautiful and functional!
Quick delivery as well
Thank you😀
5 december 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Ahh, we love this! 😍 So happy you’re enjoying your new Dock & Bay goodies. Functional, beautiful, and quick delivery too! 🌴💙
Fab products and customer service
Fab products and customer service. Would highly recommend this great company.
5 december 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Yay! 😍💙 So happy you love our products and service, that’s what we’re here for! 🌊🌟
Delivery was quick & the towels are…
Delivery was quick & the towels are great for travel.
9 november 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Yay! So glad you loved the quick delivery. They truly are the best for travel 🧳☀️
Excellent product excellent service
1 november 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Product ✅ Service ✅ You’ve made our day! 😉💙 Thanks so much for sharing the love!
Customer service
Dock & Bay have been the most helpful company I have experienced in a long time. Helping me with an error I made, with quick responses and solutions to my problem. Customer service has been excellent.
Will be using them often
30 november 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Wow, thank you so much for these kind words! 😍 We’re so glad our team could help get everything sorted quickly, that’s exactly what we love to hear 💙 We can’t wait to have you back again soon! 🌊✨
Fabulous gifts
Lovely towels, great quality, super quick deliver. So good i’ve bought all my family towels hair wraps and dog towels for xmas
28 november 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Fabulous gifts indeed! 🎁😍 So happy you loved the quality and quick delivery. Your family is going to love them! 💙
These are absolutely the BEST tea…
These are absolutely the BEST tea towels I have ever used (and I am very old!!!). They are large, absorbent and lovely to look at too. Bonus!! I have given them as presents as well.
4 november 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Thank you so much for the wonderful review. We’re thrilled to hear that our tea towels have earned the title of BEST ever in your kitchen 💁🏻♀️😊
Fantastic products and great company / customer service
Fantastic products, high quality and well made. I purchased a large order of the make up bags for an event and was really impressed.
Also the customer service is some of the best I have received. Emails answered quickly and help offered.
I'd highly recommend and purchase again.
25 november 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Wowww, this has made our day! 🥹💛 Thank you so much for such kind words. We’re thrilled you loved the makeup bags and that they were perfect for your event ✨ And massive love for the customer service shoutout too, our team will be buzzing! 🫶 We can’t wait to have you back for your next purchase 😍
Another great purchase 👌
Another great purchase 👌 a gift for someone who has everything and loves travelling ❤️
25 november 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Love this sooo much! 😍👌 The ultimate compliment, a gift for someone who has everything AND loves travelling?! We’re honoured! ✨🌍 Thanks for choosing Dock & Bay again, you legend ❤️
Excellent products
We ordered a set of beach towels and tea towels. The beach towels are excellent, which I already knew having purchased before. I was sick of my tea towels smelling awful and taking forever to dry. These are completely brilliant and dry so quickly. They have no unpleasant smell whatsoever and are good as new as soon as they dry. Very happy with our purchase.
21 november 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Thanks so much for sharing! 💛 We’re thrilled to hear you’re loving your beach towels (they’re classics, after all 😉) and that the tea towels are making life easier, quick-drying, fresh, and ready for anything! 🌊✨
It’s awesome to know they’re hitting all the marks and keeping your kitchen and beach days stress-free. Happy to have you as part of the Dock & Bay family! 💙
Beach and Hair Towels
I have bought the beach towels, which are really beautiful colours and dries really quickly. I have also got the hair towels, which has made drying hair so much easier. I was so amazed that I have bought two more for Christmas presents.
20 november 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
We love to hear this! Thanks for spreading the D&B love 🥰🌈
Light and bright
Using the towels for the first time in Vietnam. Loving them as they take very little space in our backpacks and dry quickly! Very happy with them 😀
19 november 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
We are thrilled to hear this! Enjoy your travels 😊🎒
Quick easy ordering special price for…
Quick easy ordering special price for buying multiple items.
18 november 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Thanks a bunch! 🌿 Easy ordering and a multi-buy deal to top it off, win-win! 💫📦
The dogs danglies
We have a pair of these superb towels in our motorhome thinking they were just for travel use, however, they are superb. So ordered a larger set for home with guest use ones that hang on hooks on the bathroom tiling in their bags.
They work incredibly well at drying you.
Recommend.
17 november 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Yess! our towels are fab for both travel and home use, it's a win win! 💪🏼 Thanks for the fab review 😊
I LOVE dock and bay
I LOVE dock and bay! Their products are such a great find. I recently bought another tea towel and a hair towel too. I find that the material lasts well even after plenty of washes and the colours and designs are great! Would definitely recommend.
3 november 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Aww, we love hearing this! 💚 So glad the colours, designs, and durability are ticking all the boxes for you. Your support means everything, thank you for spreading the love! 🌼🙌
Great service and products.
Easy website to navigate. Lovely products. Very easy to order, and you are kept up to date with delivery.
22 oktober 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Thank you so much! 💙 We love hearing this, great service, lovely products, and an easy-peasy ordering experience is exactly what we aim for! 🙌 So happy everything went smoothly and that you stayed in the loop with delivery. Enjoy your new goodies! ✨📦
Great Beach Towels
I bought the personalised towel for my daughter-in-law's birthday. She loves it. To date it's my 11th towel and needless to say we love them.
22 oktober 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
We love this! So glad to hear that your daughter in law loves her towel as much as you do. Thanks for supporting D&B 🥰🏝️
The brand is well known
The brand is well known, high class items for reasonable price, really good quality, lovely designs
12 november 2025
Review zonder uitnodiging
Antwoord van Dock & Bay
Thanks for the great review! 🌺 We're so glad you're loving your products and our designs! 🙌🏼
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