Dolmen Insurance Brokers Reviews 136

Dolmen are easy to contact , always available by phone, very quick to respond to any queries.
Diligent, professional and competitive, I would highly recommend Dolmen Insurance, I've been using them for years.

Our experience with Dolmen insurance was nothing but pleasant. Dolmen offered us a much better quote than our previous insurer 123. Cutting the cost by more than 50%. Darryl was easy to deal with and guided us through the process. As a result we will be switching all our other policies to Dolmen in future.

We contacted Dolmen Insurance for a quote for a high value car and were very grateful to Darryl for all of his knowledge and assistance. He was extremely helpful, very knowledgeable and very responsive and efficient. We will definitely contact Darryl in Dolmen Insurance again.

Competitive quote and Jennifer was great to deal with.

Jennifer Delahunty is forthright honest to the point and super personable. Her enthusiasam is effective to engage effortless communication, a pleasure.

Aliona was very helpful, extremely professional and found me a great quote for insurance with peace of mind.

When Yanis gave me a quote of half the price I would’ve payed on other insurances I knew I made the right choice with a simple app and direct debit system had my disk within a few weeks and don’t worry about my payments when I can make modifications with the app

Helpful and competitive

I spoke with Yannis about getting a new policy for both my car and campervan. He facilitated my request for both separately, quickly, and seamlessly, and got me a great deal for both, which I happily accepted. I would highly recommend Dolmen to anyone looking for a new policy.

Dealt with a girl called Jennifer made everything simple, was really helpful and explained everything had everything sorted really quickly no delays and got a great deal compared to what I was being quoted

It would help if they picked up the phone. I've tried without success to day, even sent them an email. They have too many telephone numbers floating around. The number 018022330 is a wste of time just alot of woffle, how good they are. Have been with them for 9 years, their web site comes up as not secure for renewal purposes! Where are the 100+ staff that they say they have,

Really bad customer service. Initially renewing policy i got finance but they had inputted date of birth incorrectly so finance company were contacting me putting pressure saying I hadn't logged in but I couldnt as turned out date of birth was wrong. Emailing and ringing trying to understand why code they gave me wrong. Eventually sorted after a week of emailing. Then broke down. Was told I had break down assistance after 5 mins on hold trying to find out. They put me theough to axa. Axa no record of it. Puts me through to prestige. Prestige organises tow then rings back says I need to go back to dolmen as dolmen must have breakdown with somebody else. Cant get through to dolmen then snd Stuck by the side of the road with 3 kids its the last thing you you need. Premium over a grand and cant even get a tow to my nearest garage. Eventually I gave up and organised and paid my own tow.

Eddi from Dolman Insurance made this a very pleasurable and seamless event. After weeks and weeks of trying to get Insurance on my slightly oversized camper, he sorted me out in a very short period of time. Couldn’t be happier. Will definitely be dealing with Dolman insurance, especially while dealing with Eddi.

Outstanding service from start to finish. The team demonstrated a high level of professionalism, attention to detail, and genuine care for the client. All questions were answered clearly and promptly. I truly appreciate their support and would confidently recommend them to anyone.

Very pleasant and efficient quick to respond to all the questions i had

Had the pleasure of dealing with Ava on 2/3 occasions over the last few days. What a lovely person. Very friendly and efficient. Got everything sorted. Great work. Keep it up Ava.

Excellent communication.very competative price. Straightforward to deal with and promised to deal with my car insurance in same no nonsense way by Yanis when my car insurance comes up for renewal.Got a great deal with my home insurance. Beat the others hands down.

Excellent Customer Service by Michelle on both calls (Quote + Payment). Answered all questions and concerns in a very efficient, knowledgeable, polite and friendly manner. Thanks and well done Michelle

I want to say how incredibly helpful your staff were to me over the past week. I was insuring a camper and moving my insurance from one company to Dolmen. I had to speak with your staff on three separate occasions and I just want to let you know how friendly, helpful and patient they were. The whole process was made very simple and easy (particularly compared to the previous insurance company); the first staff member I spoke with was Michelle; I didn't get the second girl's name and the third was Lily - extremely well done and thank you. Caroline, Dublin.

Has too be the worst customer service out there..rang too get a quote on a campervan too be told after half a hour waiting they can't insure me for no apparent reason..