EGR Auto Reviews 295

Chantal was an absolute gem helping us out with a part that was needed mid build. Can’t fault the level of customer service it’s was 10/10. So accomodating and they got it to us quick too. Thanx so much team!

Even tho I purchased the hardlid second hand they were very helpful and had all the spare parts I required and didn’t turn me away like an another previous company did.

I had an Ironman shutter fitted and they refused to sell or assist me with spare parts. So I removed it and got the hardlid.

Was a pleasant experience for my first time there.

I have not received my items that I have been waiting for more than a month when they said they had them instock

Very pleased with the kind customer service when enquiries were made on the phone and the speedy delivery of items. Less than 48 hours after order. QLD to Vic, thank you.

Fast service and good product.

quick response to email enquiry, fast and easy transaction, super fast postage

Prompt delivery , correct part

Great product, staff are very helpful.

Very impressive product knowledge and friendly customer service. A rare experience in this time of anonymous online purchasing. Excellent.

I ordered the wrong part and your instructions for returning said that you would deduct 20 percent for returning item. I paid for return post and you charged approximately 35 percent for the returned item. Also when I rang to order the correct part I was told to go to web sight. I put in my car type and year model but it gave me a different manufacturer and year for the part number. So I rang again. This time the lady told me the correct part number and took my payment.
I think your ordering system has problems.
Very disappointing
Greg Hannon
Mazda BT50 2015

Never responded to me in regard to delivery; delivered anyway. Had to lose hours at work to pick it up. Delivered it to the wrong post office.

Great communication and best of all awesome product. Actually exceeded my expectations as I thought it might be a bit flimsy but it’s actually really good

I purchased a canopy from EGR with the expectation that it would last beyond the standard warranty period. Given the significant investment of approximately $4,000, I anticipated that the company would assist with the repair or replacement of any damaged items. Unfortunately, EGR has outright declined to provide any support in this matter. Their only offer was a 20% discount on a replacement canopy, with installation costs falling on me. I strongly advise against engaging with this company, as they have not offered any assistance, even after consumer protection agencies intervened. If it were possible to rate them lower than one star, I would certainly do so.

Products and installation instructions were excellent.

The great service

Worst instructions I have ever attempted to read do yourself a favour and choose another brand or get some poor prick to install it for you!

great to deal will great product & fast service. well priced