I’ve recently had a bad experience with another company while trying to obtain internet service which is why I reached out to another source. The rep called me almost immediately after completing form... Toon meer
Bedrijf heeft geantwoord
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Quick and easy! The man who helped me was extremely helpful and knowledgeable. Helped me get my address validated because when I applied online originally it said my address was no good. Took less tha... Toon meer
Bedrijf heeft geantwoord
Agent was extremely helpful. He was able to make the transaction quick and easy, and helpes me with the financial situation to make sure I had my internet up and running by the end of today. Very ver... Toon meer
Bedrijf heeft geantwoord
Henry made my experience great gave me all the details I needed provided me with great customer service that guy needs a raise and sounds like he is very ambitious move him up
Bedrijfsgegevens
Geschreven door het bedrijf
Find affordable, high-speed internet plans in your area and join the millions of users who’ve used FreeConnect's search tool to get matched with low-cost internet service from top-rated providers. We’re doing internet the right way around here. Other companies use your zip code to show you plans that you might be able to get, but we know you don’t have time for ‘maybes’. That’s why we use our address matching service to show you what affordable, high-speed internet plans are available at your address with near-perfect accuracy. Not only that, but it only takes ten minutes to sign up for service.
Contactgegevens
Verenigde Staten
- 326-732-1216
- info@freeconnect.us
- freeconnect.us
4,9
Uitstekend
224 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
He explained everything to me and I…
He explained everything to me and I didn't feel rushed or confused and he really help me out. And I didn't have to talk to so many people on the phone so that was good.
23 mei 2026
Review zonder uitnodiging
Henry made my experience great gave me…
Henry made my experience great gave me all the details I needed provided me with great customer service that guy needs a raise and sounds like he is very ambitious move him up
22 mei 2026
Review zonder uitnodiging
They explained everything clearly and…
They explained everything clearly and were kind.
22 mei 2026
Review zonder uitnodiging
Professionalism
My experience with free connec was excellent and professional job well done
20 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Kristiina, thank you so much for taking the time to leave this! Excellent and professional is exactly the standard we hold ourselves to, so it's great to hear we delivered. If there's anything we can do to make your next interaction a full 5-star experience, please don't hesitate to call us at 326-732-1216. We're always happy to help. — The FreeConnect Team
He answered my questions and helped me.
He answered my questions and helped me.
20 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Jamie, thank you for leaving this! Knowing our rep took the time to answer all your questions and help you through the process is exactly what we're here for. We appreciate you choosing FreeConnect and hope you're enjoying your service! — The FreeConnect Team
It was hassle free
20 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Alicia, that's exactly what we go for, hassle free from start to finish! Thank you for taking a moment to share your experience. We're glad it was smooth and simple, and we appreciate you choosing FreeConnect. — The FreeConnect Team
Very patient and friendly
Very patient and friendly! Everything that I needed to know was very helpful!
19 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Christina, thank you for this! Patient, friendly, and genuinely helpful is exactly the experience we want for every customer. We're so glad our team showed up for you that way. Please don't hesitate to reach out if you ever need anything. — The FreeConnect Team
Agent was extremely helpful
Agent was extremely helpful. He was able to make the transaction quick and easy, and helpes me with the financial situation to make sure I had my internet up and running by the end of today. Very very satisfied!
18 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Thank you for sharing this! Getting you up and running by end of day while also working through the financial side of things, that's what our team is here for. We're thrilled it was quick and easy, and that you walked away very satisfied. We appreciate you choosing FreeConnect! — The FreeConnect Team
I’ve recently had a bad experience with…
I’ve recently had a bad experience with another company while trying to obtain internet service which is why I reached out to another source. The rep called me almost immediately after completing form online and was very professional, straight to the point and I could tell he knew what he was talking about. The rep said he would call back within 10 minutes which he did and I truly appreciated it as I have a very hectic schedule. Would def recommend to anyone.
18 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Veronica, thank you so much for giving us a shot after a rough experience elsewhere, and for sharing this. Quick callbacks matter, especially when life is busy, and we're glad our rep followed through exactly when he said he would. Professional, knowledgeable, and on time, that's the standard we hold ourselves to. We truly appreciate the recommendation. — The FreeConnect Team
Just good to have cable to have to…
Just good to have cable to have to watch so many channels to enjoy
18 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Warren, thank you for taking the time to leave a review! We're glad we could help you get connected to a plan that works at your address. Enjoy every channel and everything else coming your way. We're here if you ever need us. — The FreeConnect Team
Really great customer service!!!
17 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Iris, that's what we love to hear! Great customer service is what we show up for every single day. Thank you for choosing FreeConnect, and we're glad we made the process simple for you. — The FreeConnect Team
He was very much on point
17 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Shirley, thank you so much for the kind words! We're glad our rep was on point and handled things well for you. We always want to make the experience as smooth as possible, and if there's anything we can do even better next time, we'd love to know. — The FreeConnect Team
Great job.
Very polite, explained everything the right way, great job..
16 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Karen, this made our day! Polite and clear explanations are exactly what we aim for, so it's great to hear that came through for you. Thank you for choosing FreeConnect and for taking the time to share your experience. — The FreeConnect Team
Fast simple very kind took care of…
Fast simple very kind took care of business quick and to the point keep up the good work
Thanks George Anthony Rivera
16 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
George, thank you! Fast, simple, and kind is the goal every time, and we're really glad that's exactly what you got. We'll keep it up. We appreciate you taking the time to share your experience with us. — The FreeConnect Team
Wonderful customer
Wonderful customer. Service explained very well. Provided the upmost experience. Got off the phone feeling fully confident in the service
15 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Ayla, leaving the call feeling fully confident is exactly what we're going for! We're so glad everything was explained clearly and that the experience felt right from start to finish. Thank you for trusting FreeConnect to find the right plan for you. — The FreeConnect Team
Edwin R
Edwin R. Is very knowledgeable about the services available and had the correct answer for every questions I asked. Very polite and courteous. Thank you Edwin
14 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Thank you so much for this! Edwin will be really glad to hear this feedback. Having the right answers and treating every customer with courtesy is something we take seriously, and it sounds like Edwin nailed it. We'll be sure to pass along your kind words. — The FreeConnect Team
Wonderful work over the phone
14 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Benjamin, thank you! We put a lot of care into every call, and it's great to know that came through. We're here whenever you need us. — The FreeConnect Team
He took time to answer all my questions…
He took time to answer all my questions THANKS
14 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Dotty, thank you! Taking the time to answer every question is exactly how we want our team to show up for our customers. We are glad you got the help you needed. Welcome to FreeConnect! — The FreeConnect Team
The advertisement stated free connect…
The advertisement stated free connect but everything costing but appreciate finding an internet carrier in my area
14 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Angela, thank you for the kind words about finding service in your area, and we hear you on the confusion about our name. To clear it up, FreeConnect is our company name (we help folks find affordable internet at their address), not an offer for free internet. We are sorry the ad gave a different impression. If you ever want to revisit your plan or look at lower cost options, please call us at 326-732-1216 and we will sit with you to make sure you are getting the right fit for your budget. — The FreeConnect Team
They were very professional and they…
They were very professional and they took care of me right away and I didn't have to wait long to get service so I would definitely recommend them to everyone I know
13 mei 2026
Review zonder uitnodiging
Antwoord van FreeConnect
Brenda, thank you for this kind review and for trusting us with your service. Quick, no wait, no runaround is exactly what we aim for. We truly appreciate you recommending us! — The FreeConnect Team
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