Home Claims Assist Reviews 17

I had a major water leak in my basement that caused significant damage, and Abu and Areeb handled my claim exceptionally well. Their professionalism was outstanding—they took care of everything from start to finish, including all the paperwork, with seamless efficiency. Home Claims Assist also did a fantastic job in negotiating with the insurers to ensure that the settlement covered the full repair costs. Overall, I am extremely satisfied with their service and highly recommend their team for their dedication and expertise.

Abu and Areeb have been assisting my wife and I with loss assessor services following a fire at a rental property last May. The service we received has been absolutely fire class. Brilliant communication throughout and a very, very satisfactory settlement from a difficult inusrance company. A big thanks to Hill Mathieson.

Very professional, they took care of everything, including the paper work. They work to a very high standard, i have no problem recommending them.
They even cleaned up the property when they finished, in my experience that very rare.

I had some water leak in the bathroom and damage to the tiles, Hill Mathieson were able to obtain the repair amount from Insurers to ensure that the settlement covered for all loses arising from the leak. Happy with the help that they provided

Hill Matieson were able to provide satisfactory service with regards to handling our claim, obtaining justifiable LoR and also using their network of trades contractors to return our property to preloss condition.

So much work was carried out by Hill Mathieson on our behalf. They also settled and negotiated our insurance claim, then using the money prudently to install new kitchen, a new boiler and even obtaining LoR from insurers.

I will recommend Hill Mathieson 💯

Professional expertise in the field. Good Communication, always willing to help and put customer's needs first.

Excellent customer service with professional expertise and personal touch. Your Excellent team of experts, whose attention to detail was second to none.
Would love to do business with you.

Once the work began they not only worked around me (allowing me to stay in the flat while the work was being completed) but worked quickly. They also replaced a lot more than what was damaged so I ended up with basically an entirely new flat that I am very happy with.

They dealt with my claim on my behalf to my satisfaction.

The Hill Mathieson team are outstanding throughout my renovation of the floor in my kitchen they provided updates and reassurance throughout. Amazing customer service! I will recommend to all my friends and family after this. If life feels like a flood they will get you out the mud!

I recently had a burst pipe which flooded my home ruining all my belongings. I called my insurers who were very helpful telling me to fix the leak myself before they’ll even look at my claim. It was a terribly experience - but I was recommended the services of Hill Mathieson by a family member and they were great! They sent a plumber to correctly fix my leak, dried my property and handled all of the works including dealing with the insurance company loss adjuster. I have hesitation in recommending Hill Mathieson!

Summary of their work:

1. Appalling building site mismanagement that stretched far beyond expected timelines, accompanied by missing certifications.
2. Shockingly shoddy work quality, culminating in severe water infiltration issues.
3. A complete disregard for contractual obligations, including their failure to provide a gas certificate after boiler replacement and an absolute refusal to rectify water damage, despite a one-year work guarantee outlined in the contract.
Avoid Hill Mathieson Construction at all costs. Engaging with this company is akin to inviting disaster into your life. We cannot emphasize enough how devastating our experience has been. We'll provide an update on this review once the ongoing court case against this utterly unscrupulous company concludes

I received alot of help and guidence form the office and Abu and my dealings with them have always been professional and very smooth process!

I received a highly professional service throughout the claim, I will advice their service to friends and family. Without any thought I will recommend Hill Mathieson to all the landlords.

The service provided was professional and high quality. The attention to details was very good. They understood my (client) requirements and objectives.

Most importantly they displayed confidence and competency on their trade. Hence, made me at ease.

I will recommend them to other friends, family and landlords....

Very happy with service provided by Hill Mathieson. They were professional and took the worry out of my hands in dealing with my claim.