Further to my review of 2/12/21, I returned the goods to Kickmotion as they were no longer required. To date, no refund or contact the company has been received. I will avoid dealing with this comp... Toon meer
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Lees wat reviewers zeggen
Kickmotion had a crucial part in stock and competitively priced. Had to buy the entire folding assembly rather than an individual part but that is probably down to Segway marketing. Ordered the pa... Toon meer
Bedrijf heeft geantwoord
All parts recieved in good condition and were wrapped/protected very well for international travel. (Shipped Great Britian to Vancouver BC, Canada). Shipping was also faster then expected. Will buy fr... Toon meer
Bedrijf heeft geantwoord
Absolutaly amazing, the Ninebot MAX G30 I bought is a superb build quality and great fun to be on, it makes my commute to work much more entertaining/efficient, I’ve been a petrol head my whole life... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Supplier of electric scooters and electric scooter parts, specialising in Ninebot and Segway products
Contactgegevens
Verenigd Koninkrijk
- kickmotion.co.uk
3,7
Gemiddeld
134 reviews
Geen gegevens bekend over review-uitnodigingen
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Free Catalogue sent to Australia!
I requested your spare-parts catalogue, which was free. Thanks for sending it to Australia! I will be in touch when I need to source parts for my G30 MAX!
11 juni 2021
I purchased parts on May 18th and was…
I purchased parts on May 18th and was told the couriers had received the tracking number. When I went to track the order there was nothing to track.#
I contacted Kickmotion by email three times, live chat then email sales.
There has been no communication at all and It is now nearly three weeks. You cannot phone as it is never answered.
At this moment I have lost my order of £58 and still no parts to complete the scooter I was working on.
Not good.
6 juni 2021
I ordered and paid for a part that was…Disappointed
I ordered and paid for a part that was on the web site and was told it was dispatched with a tracking number. Later I received an email the the part was no longer available. Very disappointed in the service. Russ Scaroni
1 juni 2021
Bad experience
Hi make and order of 100£ the 5 may 2021 and It was never shipped.
M. Callum Thomson doesn't answer to my mail and I never got my money back for the moment...
19 mei 2021
Superb service
The delivery took a long time, but it was probably not your fault as I live in an EU country. But the communication was good and you explained how it was and compensated without me asking for it. Superb service.
17 mei 2021
Dissatisfied
The title of the part I ordered was imprecise and corresponded to another part, which cost me 30 euros for nothing. They had the nerve to offer to return the piece at my own expense.
14 mei 2021
The service I received was excellent…
The service I received was excellent and the delivery was made in time - I was well impressed, thank you
H. English
8 mei 2021
USED-FAKE Controllers instead of original
I have ordered a ninebot controller. They claim they sell original parts, but the battery refused to communicater with it. When i tried to connect it in the app, it turned out that someone was already bound to it. So i got an used FAKE controller for my money... I am so pissed..
28 april 2021
Review zonder uitnodiging
Wrong amount of nuts
Bought the item as it said (6 nuts) but only received 1 nut
22 april 2021
Review zonder uitnodiging
supportive customer service
19 april 2021
Still not received it!!!
17 april 2021
Antwoord van Kickmotion Ltd
hi there,
Thanks for your review, as you can see from your tracking number your item has been shipped but there seems to have been a delay.
as much as we try to provided the best customer service possible we are only as good as the courier. I have contacted the courier and should expect a reply Monday or Tuesday.
Kind regards
Operations director
Everything was fine 😉
14 april 2021
Thankyou for the recent order.scooter parts
Thankyou for the recent order.
Very helpful customer service also !
Definitely will be using these guys again
9 april 2021
A pleasure to do business with
A pleasure to do business with, good prices fast shipping. Highly recommend 👌
6 april 2021
Fast and professional
5 april 2021
I ordered from the States and received…
I ordered from the States and received my package within 5 days. I must say you guys have all around excellent service! Keep up the great work
2 april 2021
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