We've had nothing but great service with Mixam. The team is really great at proofing projects and noticing errors, which can be fixed prior to printing. As well, I have found the online chat very us... Toon meer
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Lees wat reviewers zeggen
I just started up a micropress to publish chapbooks and ephemera — a proof-of-concept to start, and now three launch titles. I'm completely satisfied with the results so far. Great print quality, quic... Toon meer
The final product is everything I asked for and more! I had a few problems with my first print and they answered as soon as I reached back to them! They helped me solve my format mistakes and even off... Toon meer
Every part of the experience has been great with the exception of one thing. Many of my books have adhesive spots and smudges on them. In most cases they rub off, but in several, there's still a sligh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Prints en uithangbordenwinkel
- Business to Business-service
- Digitale afdrukservice
- E-commerceservice
- Copyshop
Geschreven door het bedrijf
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Why Print With Mixam?
Geschreven door het bedrijf
- Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.
Contactgegevens
Mixam Canada Inc, 638 Sheppard Avenue West, Suite 225, North York, M3H 2S1, Toronto, Canada
- (888) 510 1456
- team@mixam.ca
- mixam.ca
Get more from your first order
4,4
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1K reviews
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Sizing Suggestion
I did love the final printed copies of my graphic novel but found communication regarding bleed size verses canvas size could have been much clearer. Because of a miscommunication, I had to resize 88 pages three different times. A huge amount of wasted time. I suggest examples of what sizes not to do compared to the correct sizing. Believe it or not, the templates are not enough for first time publishers like myself.
6 februari 2026
Antwoord van mixam.ca
Hi Robin, Thank you for sharing your experience, and we’re really glad to hear you loved the final printed copies of your graphic novel.
We’re sorry if there was any misunderstanding around bleed size versus canvas size.
For future projects, we’d recommend using a design program such as Canva, Adobe InDesign, or similar software that allows you to set up bleed and trim sizes more easily.
We’re pleased we could assist with your project and that you’re happy with the final result. If you ever want a second pair of eyes on your file setup before placing an order, we’re always here to help.
Printed 2 copies of my new novel
Just wanted to see what my new novel would look like in print so I had two paperback copies printed. Mixam made it easy at a reasonable cost.
5 februari 2026
Misprinted spine and arrived weeks…
Misprinted spine and arrived weeks later for a holiday gift. No help from customer service. Have low expectations when you order.
28 januari 2026
Antwoord van mixam.ca
Hi Grace, Thank you for taking the time to share your feedback. We’re truly sorry to hear that this order did not meet your expectations, especially as it was intended as a holiday gift.
We can see that a slight spine movement was reported and that you advised this was for a PhD dissertation. After investigating your concerns, our team confirmed that the spine alignment appears to fall within standard manufacturing tolerances. That said, we completely understand that when you’re printing something as important as a dissertation or a gift, you’re hoping for everything to look just right.
Regarding the timing, we’re also sorry that there were temporary delays which impacted your plans. All delivery dates provided at checkout are estimates, and while we always aim to meet or beat them, unforeseen production or courier delays can occasionally occur. If you’re ever working toward a specific deadline, we strongly encourage letting us know in advance so we can advise on the safest timeline.
We certainly don’t want you to feel unsupported. If you’d like to continue the discussion, please reach back out to us directly. We’re more than happy to review everything again and see what may be possible to help further.
We truly appreciate your feedback and understand that while minor imperfections can occur in manufactured products, your expectations are important to us.
Everything was fantastic except for…
Everything was fantastic except for loading images. I had a double page spread in my comicbook and no matter how many times I tried I couldn’t get the two pages to line up. It would have been such an easy adjustment but once you upload an image you can’t change it. Also I found there wasn’t a great way to see how the color was going to print. The book was mostly black and white though and the good far outweighs the bad. I will for sure use them again.
5 februari 2026
Antwoord van mixam.ca
Hi Stephan, Thank you for your message.
We’re really sorry if you experienced any issues while uploading your files. If anything felt unclear or didn’t work as expected, please know that you can always reach out to us; we’re here to help guidance, advice, and support at every step.
You may also find our support pages helpful when reviewing your files and order settings:
Proof support:
https://mixam.ca/support/proof
Colour support:
https://mixam.ca/support/colour
These pages walk through how to check your proof carefully and how colours can appear in print, which can be especially useful before approving your order.
If you’d ever like us to take a closer look at your files with you, just let us know, we’re always happy to help.
Mixam did not respect delivery date.
5 februari 2026
Antwoord van mixam.ca
Hi Jeanne, Thank you for taking the time to leave your review.
We were a little surprised to see your comment regarding the delivery date, as the order linked to this review actually shipped a day earlier than estimated and was delivered on Friday, February 6th, instead of the originally stated delivery date of Monday, February 9th.
That said, if there’s something specific about the delivery timing that didn’t work for you, we’d genuinely appreciate a bit more detail so we can better understand what happened from your perspective.
We hope you’re happy with the quality of your order and truly appreciate your feedback.
Great quality, great customer service
I run an upcoming magazine and recently we had our first physical copies printed. We used Mixam and received so many compliments on the quality of the print. They did an incredible job. The uploading process is also extremely effective and eliminated the worry for errors. The customer service is also amazing. After seeing other reviews that the shipping actually take 2 weeks, I was worried my shipment wouldn’t be here on time for my release party. Sarah and Audrey worked with the production team to ensure my order not only arrived for the party, but arrived a day earlier than originally quoted. I highly recommend Mixam and will definitely be printing with them again.
4 februari 2026
Antwoord van mixam.ca
Thank you so much for taking the time to share this, it truly means a lot to us.
Congratulations on your first printed issue, We’re so glad to hear the quality received such great feedback and that the upload process gave you confidence along the way. It’s especially wonderful that everything arrived in time for your release party.
We’ll be sure to pass your kind words on to Sarah, Audrey, and the entire team. Messages like this genuinely make our day.
Very late delivery but great product
The product (printed book) itself is great but our small, poor company paid top dollar for the book to arrive as quickly as possible. Paid the maximum (about $100 extra dollars) for production time to be shortened and for "Next Day Air" delivery. Book was supposed to arrive in a week. Instead it arrived in 2 weeks. "Next Day Air" was obviously not "next day". Very upset. Would like a partial refund. But the book itself is good, professional quality with good pages & binding & same as in online preview.
13 december 2025
Antwoord van mixam.ca
Hello Brent, Thank you for your message, and for your kind words about the quality of the book , we’re really glad to hear you’re happy with the finished result.
To clarify the timeline , the estimated ship date for your order was December 10th. As this is an estimated date, and December is our busiest period of the year, production timelines can occasionally shift slightly. Your order was completed and dispatched via Next Day service on December 12th.
Based on the tracking information provided, the delay occurred while the parcel was in transit with the courier. Unfortunately, once an order has been handed over, we don’t have control over courier operations or unexpected shipping delays. This is one of the reasons we’re only able to provide estimated delivery dates rather than guaranteed ones.
Thank you again for your feedback, and we’re genuinely pleased that the book itself met your expectations.
Love my new phone zine!
Once again, the quality of your product is second to none! My customers and I are very happy indeed!
30 januari 2026
First delivery botched, customer service fixed it
Unfortunately, the first shipment for my books clearly had no quality assurance, as every page and copy was completely and obviously misaligned.
Thankfully, when I reached out for a reprint, they obliged and sent me correctly-printed copies at no additional cost.
This did mean extra delay with receiving my books; I reccommend ordering with them over a month in advance in case of issues like this.
23 januari 2026
Antwoord van mixam.ca
Thank you for taking the time to share this review. We’re really sorry about the issue with the first batch, while we do our best to catch everything before shipping, these are bespoke, custom made products, and occasionally things may go wrong despite our best efforts.
When that happens, we pride ourselves on putting things right as quickly as possible. We can see that, against the original estimated delivery date of January 29, the reprinted copies arrived just one day later on January 30, which we’re pleased with given the circumstances.
Thank you again for your feedback and for giving us the opportunity to make things right.
Easy and Excellent
I put together a book for a friend's birthday. The website was easy to use and the finished product looks exactly how it was designed. It was really quick, too! I'm very happy with the service and would recommend it to anyone looking to print their own books.
28 januari 2026
We printed our self publish book with…
We printed our self publish book with Mixam. We're so happy with the result. The quality is perfect. The book looks like one you would buy on a book shop!
27 januari 2026
Great process and product
The website was very intuitive and allowed me to get the product dialled in exactly how I wanted it to be.
The project came in earlier than projected and the quality was excellent.
27 januari 2026
High-quality and efficient service
High-quality and efficient service. I have experienced this with all my Mixam orders. Thank you!
26 januari 2026
Great service!
Very prompt delivery and print quality was perfect!
I created my 16-page booklet just using their website design tool and was very happy with the styles, layout and text options available and that it allowed creation of proofs. And I loved the preview option where you could flip through the pages, as it allowed me to better visualize the end result and tweak as needed.
My one suggestion for improvement would be to better highlight the "Save" option on the site. I lost a couple of designed pages as I didn't see that option at first and thought it was auto-saving as some online tools now do.
19 januari 2026
Mixam was an amazing experience for my…
Mixam was an amazing experience for my first book! The support team was always there to not only answer all my questions but they could physically jump in and fix an issue. Fast efficient service through the whole journey. Could not of finished it so fast without them. We had 1 small issue after I recieved the books but the QC team handled it fast and and fix the issue quickly. I highly recommend them, great service, amazing quality and excellent pricing comparatively.
19 januari 2026
Arrived quickly
Arrived quickly, as expected, at a reasonable price. What more could you want? I'll use them again, for sure.
17 januari 2026
Major printing delays
I placed a printing order for several books on October 10th for a client, but the order didn’t arrive until January 27th due to repeated printing delays. Each time there was a new delay, it was left to me to contact Mixam for updates. Whenever I did reach out, I was assured the order would ship within the week, which ultimately never happened.
Getting in touch with customer support was consistently frustrating, as the phone lines often disconnected before I could speak to a representative. When I did manage to reach someone, however, the representatives were helpful and did their best to provide information. Eventually, Mixam upgraded our order to expedited shipping, which I feel was the bare minimum given the length of the delay. I also requested a discount and was offered 5%, which I never received and do not feel was adequate considering the inconvenience and frustration caused.
23 januari 2026
Antwoord van mixam.ca
Hi Jake,Thank you for your feedback. Just to clarify that this order was placed on December 10th, not October.
We’re sorry for the longer than expected delays to the estimated dates during our very busy December peak season. While this period can impact turnaround times, we understand the inconvenience caused. Production is now fully caught up, and timelines have returned to normal.
For future orders with a fixed deadline, please let us know in advance so we can best advise on timing and options.
Thank you for taking the time to share your experience.
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