Movivan Reviews 458

Very reliable, helpful company. Movers had a very can-do attitude and were considerate and friendly.

Sadly I had a bad experience with Movivan end of June 2022 and would not recommend them. The drivers were great and did the job helpfully and efficiently both packing in London and on arrival at the destination. I had a horrible experience with their management however whose interactions with me were unpleasant to say the least. Worse an item of furniture was damaged on arrival but I discovered the company only compensates to a value of £40 (!) which may well be an unenforceable term under the Consumer Contracts Regs. Not adequate compensation by any reckoning - a replacement piece of furniture was in the £000s. But as it turned out they didn't even pay me that amount... Definitely not an experience I want to repeat.

I've recently hired Movivan to move house for me at the end of July 2022. They've done the job egregiously, in some of the highest temperature ever recorded in Britain.
Everything was streamlined: from the survey to the quote to the house move to the invoicing.
In addition, they've helped with by dismantling early a piece of furniture that needed cutting to fit in the new place - and with the mounting back, when it was cut.
A special mention to Ivan the manager and to Daniel Petrov in the office, for effective communication.
I would recommend Movivan for your house move.

Used Movivan for packing, loading, storage and unloading for move out of London - on an hourly rate. The team of x 3 were very professional, they worked extremely quickly (and carefully) and made the whole process look easy!
Would definitely recommend using them for any moves!

Super super impressed. The team arrived at 08:30 (due for 09:00) and off loaded before lunch, despite a hot day. The disassembly and assembly of furniture happened seamlessly as well. I can not recommend Movivan enough.

I used this company a couple of months ago to move my house contents.

I had an issue with them at the time - they charged me an extra £150 on arrival at the new property because they said the move had taken longer than expected. In my view that was down to their failure to estimate the journey time but had to pay given all my contents were on the van.

Having now unpacked everything and having spoken with the new tenants at the other end I'm now sure that at least two items were stolen by their staff - a multitool and a book of parking vouchers, in total worth around £300. I have asked for this to be reimbursed.

Nothing but good words for this company. The 3 gentleman we had on move day were friendly, professional and efficient. No job (or object for that matter) was too big or awkward for them.

Mukhtar was extremely helpful on the phone, and and gave us a clear breakdown of what we could expect on the day.

We will certainly be using this company again for future moves.

A 5 star service at a fraction of other companies prices.

It’s a shame - the actual removers were nice helpful guys. The office however is a different matter. Some of my furniture was damaged in the move, in particular my tv stand. I sent them photos of my stand and it was highlighted by the removers themselves. The office sent me back photos of other furniture and said it was damaged beforehand refusing any liability. Anyway, if you use them expect helpful friendly movers, things can be damaged during a move it may just the nature of moving, just make sure you take photos of Everything beforehand otherwise the office will basically call you a liar

Movivan gave us the most reasonable quote for a short-distance but complicated house move in East London. The three-man team arrived on time, communicated clearly, and were friendly. They dealt with a problem (the wardrobe boxes we had been promised did not arrive) efficiently. We were very happy with the service.

We would thoroughly recommend Movivan, after our recent move from London to Lincolnshire. We received quotes from two companies, and this one by far stood out as the best. The sales manager knew the company well, was informative, transparent and thoroughly prepared us for everything we would experience. He informed us about the vans that would be used, and showed us pictures of the vans. He also informed us about how many movers would be working on the day, and clarified all queries about possible damage, insurance, reparation etc. On the day, the movers worked incredibly quickly and efficiently, with very good systems in place. The lead mover was polite, respectful, and kept every body's spirits up, which especially for us as the clients, was important as we were very tired. The drive to the new location went well, the vans (three) arrived just 15 mins before us, and the unloading was equally well carried out. Furniture was carefully carried inside and where necessary, was reassembled. We cannot fault Movivan at all, and salute them for their excellent service.

Great team. They did a fantastic job of packing everything efficiently. They were polite and worked quickly. We would recommend Movivan and will use them in the future.

Movivan were fantastic and provided great service from quotation through to moving day.
Mukhtar was lovely to deal with, asked all the right questions and was able to give us a competitive quote over the phone there and then.
They turned up on time and despite another last minute change in plan (the lift in our building broke overnight!) they were able to still move us that day and carried everything down 2 flights of narrow stairs. Thankfully we didn't have many big items but they worked tirelessly to stay on schedule despite the setback.
The care given to our items was great and although we packed ourselves they made sure to add extra wrapping to potentially fragile items to make sure they arrived in one piece. They helped dismantle our sofa and our dining table and made sure everything was kept together so we didn't lose any screws etc.
Overall absolutely great service and would thoroughly recommend!

I have used Movivan 3 times in the last 6 months. Very reliable. The guys are so hard working; my last move was up 5 flights of stairs, not easy, they were so efficient and careful with my things. Great company. Recommend Shapik who was at both moves and assembled our furniture the 3rd time.

Absolutely and completely superb. Nothing was too heavy, awkward or fragile to move. I had four fantastic men - Bobby, Vlad, Tihomir and Shakip. All of whom worked tirelessly and, with yet another heavy piece of marble to have to lug up the stairs, with extremely good humour. Look no further; they are the best in every way.

Awesome Work
In the whole moving home process. The work done by MoviVan was the best.
Got a great deal from Mr Monish,
Mr Shakip is very professional & best removal guy I have ever saw, took so much care in moving, dismantling and assembling things.
Highly recommended. Next time when I needed will contact them.

Movivan team has been very professional and prompt in their services, the move was hassle free.

These guys were absolutely brilliant carrying out a really tricky move from a first floor flat with no lift to a third floor with a tiny lift. All in all I would definitely us them again.

From first contact to completion we were very happy with Movivan. Miro came to our home to do a walk around and provided a very reasonable quote very quickly. He was always available when we had questions. We ended up waiting a long time for dates to be confirmed and actually ended up only being able to give 1 week notice. Miro ensured this wasn't an issue and kept to the original quote amount despite it being several month old and the increase in prices of everything! On the day of loading and the next day unloading the team were great. We have far too much stuff and they worked hard for over 6 hours to load. They took great care and detail in everything, provided extra boxes/bubble wrap/ packing tape when needed and were just a real pleasure to deal with. I can't recommend Movivan highly enough and would definitely use again.

Can't recommend these guys enough - I dealt with Mukhtar who was an absolute pleasure to deal with. He met all of my needs and is a credit to the business!! I shopped around and these guys were the cheapest and extremely professional. The 2 removal men were great and I cannot compliment them enough - they were extremely polite, extra helpful, arrived early and packed everything securely in two large vehicles. Nothing was a problem or issue for them - I gave them a cash tip and also a large bottle of Jack Daniels after the move. I would highly recommend these guys and have no qualms about referring any of my family or friends to them! 5 star but I would give 10 if I could.

Ivan is rude and aggressive. He needs customer service training. Embarrassment to the company.

His reply below just proves the point. We were more than happy to pay but VAT on top was hidden in the small print. Ivan demanded payment before the job was completed and held our property hostage until he was paid. His team were visibly afraid of his conduct. Run a mile if you have to speak with Ivan.