I initially reached out some weeks ago but there were no available CPP RCH's courses yet, pending approval from Payroll Org. Anna was kind enough to keep my details and alerted me as soon as app... Toon meer
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Had some minor issues with CPE hrs showing up and completely amazed by the prompt and conscientious customer service to understand, troubleshoot, and resolve the issues. HUGE shout out to Sam, who we... Toon meer
Bedrijf heeft geantwoord
I was concerned today because a live webinar I attended did not have completion credit post to my account. The CSR that helped me let me know it will likely post tomorrow as it's not an automatic proc... Toon meer
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I’ve been working with MYCPE for over two years now, and they’ve proven to be the best offshore staffing company I’ve partnered with. The team I have is excellent and continues to improve all the... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
🌟 #1 Quality Continuing Education Platform 🌟 Since 2019, MYCPE ONE has been the trusted choice for over 250,000 professionals seeking to enhance their skills and meet compliance requirements. We offer a subscription-based platform providing 15,000+ hours of CPE content across 500+ subject areas in Accounting, Tax, Finance, HR, and Technology. Our platform features 700+ expert instructors and 100+ Advanced Certification programs designed to help you diversify your practice and stay ahead of industry trends. Whether you're an individual professional or part of a team, MYCPE ONE provides the resources you need. Our Individual Subscription offers unlimited access for just $199/year, including all learning formats such as live webinars, on-demand courses, podcasts, e-books, and more. For organizations, our Teams Subscription provides tailored solutions with compliance tracking, team management features. Along with our newly added Learning and Development for CPA and Accounting Firms at $499/user. Contact us for custom pricing and to see how we can support your team’s educational goals. We pride ourselves on innovation and accessibility, dropping 1 new piece of content every hour to ensure you have the latest and most relevant information at your fingertips. Our platform is designed for ease of use, with features like swift credit reporting, an exclusive mobile app, and real-time online agent support to make your learning experience seamless and effective. Join MYCPE ONE and experience a reduction in continuing education costs by up to 80%, without compromising on quality. As others strive to reach our standards, we continue to lead in providing top-notch, affordable education for professionals worldwide. Location :Online Platform Service Area: Global Hours of Operation: 24/7 Online Access Our platform is available at any time, allowing you to learn and meet compliance at your convenience. Support Hours: Monday - Friday: 9:00 AM - 5:00 PM (EST) 📞 Support Contact: 646-688-5128 Email: support@mycpe.com Phone Number: 📞 646-688-2884 Website URL: www.my-cpe.com Products/Services: Individual Subscription: $199/year Unlimited access to 15,000+ hours of CPE content across all formats. Teams Subscription: Contact US 646-688-2884 Customized solutions for organizations, including compliance tracking and team management
Contactgegevens
1600 Highway 6 South, Suite 250, 77478, Sugar Land, Verenigde Staten
- (646) 688-5128
- jay@my-cpe.com
- my-cpe.com
4,7
Uitstekend
673 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
You Get So Much Value
You get so much for the value they provide. I have used expensive trainings, which are also good, but if I had known about this course services, I would have saved $$$. I appreciate their level of support as well. Their customer service is amazing as well.
16 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
We are so glad to hear you’ve found incredible value in our courses! Saving you both time and money while ensuring top-quality learning exactly what we aim for. Our team is dedicated to providing everything you need to make your learning journey seamless. Happy learning with MYCPE ONE!
Very Patient Support Specialist
17 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
Hi Joseph, Specialists in dealing with every challenge - that’s what our team is all about! We’re here to resolve your queries quickly and efficiently, making your learning journey smooth and hassle-free. Here’s to more seamless experiences ahead - happy learning with MYCPE ONE!
Anna was very helpful!
I was inquiring about a free 2 hours CPE course that was advertised online and as I was trying to access it, it was requiring a payment. My immediate reaction was that this is a click bait to attract customers but then Anna stepped in and helped me to be able to access the course and was very helpful throughout the process.
17 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thank you for sharing your experience! We’re all about keeping things real—100% genuine and delivering high-quality content every time. If we promise something is free, it’s free—no catch, no clickbait. That’s what we stand for! So glad our team could assist you. Enjoy your free credits, and here’s to a fantastic learning journey ahead!
Thank you Anna!
Anna politely and professionally responded to all my inquiries, and provided me with relevant resources to help me get start my journey at MYCPE ONE. I am subscribing today, thank you!
17 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
That’s amazing to hear, Jose! Our dedicated team truly makes all the difference. We’re thrilled Anna could provide the resources you needed to kick off your learning journey with MYCPE ONE. Welcome aboard, and thank you for choosing us as your CPE partner.
A valuable tool to help with tracking…
A valuable tool to help with tracking and completing Continue Education requirements for all designations.
16 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thank you for your kind words, Stacy! We're so glad to hear that our platform is helping you track and complete your continuing education requirements seamlessly. Keeping your professional journey on point and hassle-free is what we’re all about - happy learning with MYCPE ONE.
Fast & to the point
It was fast and the agent was very knowledgeable and helpful
16 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thrilled we could make things easy for you! Thanks for sharing your experience, and we are always here to ensure your learning journey stays smooth and hassle-free. Happy learning with MYCPE ONE!
Anna provided great customer service
Anna answered all my questions, made suggestions, and provided useful links in an efficient and polite manner. I subscribed after messaging with her.
13 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
That’s incredible to hear, Jim! Our team's dedication shines through in every interaction. It’s amazing to know their suggestions and quick responses made your experience seamless. We’re so excited to have you on board. Welcome to MYCPE ONE! Happy learning!
Name Changed..
I think when I renewed my subscription for the next 3 years, my "first" name must've been changed to include my last name as well, so my last name was on the completion certificate twice (once with my "first name" and once as my "last name"), so I would make sure procedures don't update the "first name" to include the last name as well.
I did notice that my last name was on the completion certificates twice, but I couldn't update my "first name" for whatever reason on my side.
Happy the the response and the quick turnaround with fixing the problem within 24 hours.
9 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thank you for bringing this to our attention. As we discussed, we’re happy to assist you with your request and have guided you on how you can update your name by connecting with our support team. Should you need any further assistance during the process, feel free to reach out—we’re here to help!
Anna was Awesome
Anna was great. I got all my questions answered very quickly. Everything ran smoothly. Thanks. Now I am ready to take my course. She was very encouraging too.
10 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
Love this, Emmy, thank you! Our team really is awesome, isn’t it? We’re so glad we could sort out all your questions quickly. We’re always here for you, completely dedicated to making your learning journey smoother. Wishing you an amazing time with your course!
Awesome customer service with Anna
Awesome customer service with Anna! - Appreciate the quick attention and resolution! Love using MyCPE.
10 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
Hi Donna,
Thank you so much! Our team is dedicated to delivering the best, and hearing that we’ve exceeded your expectations truly means a lot to us. Thank you for trusting MYCPE ONE as your go-to CPE provider. Here’s to an even better learning experience ahead - happy learning!
My online specialist
My online specialist, Anna, was very prompt and knowledgeable about the platform and how I could find CO specific content.
9 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thanks so much for this wonderful words, Gina! So glad we could help you out quickly and point you in the right direction for your State-specific need. With over 100 qualifications covered, we’re all about meeting those unique requirements with ease. It’s amazing to hear your experience was smooth and hassle-free. Happy learning with MYCPE ONE!
The on demand videos are not loading
The on demand videos are not loading. I am trying to get my cpe done before the end of the year and I lost two hours yesterday when the videos wouldn't load and I'm losing time again tonight because they won't load. It seems as if they do not have the bandwidth to support the amount of users. Additionally, there is no support available on the weekends to deal with technical difficulties. I would not recommend them at all, but especially if you need to use them during busy times such as year end.
8 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you’ve experienced with the on-demand videos and the lack of support during weekends. Your time is valuable, and we understand how frustrating it can be when technical issues disrupt your progress, especially during such a busy period.
To clarify, our support team is generally operational Monday to Friday, 9 AM to 5 PM EST. You can reach us at 646-688-5128 or write to us at support@my-cpe.com for assistance. Weekends are typically scheduled time off, but recognizing the increased demand during this busy season, we’ve prepared a backup plan to provide weekend support. This will be activated by the end of the second week of December to assist our users more effectively.
In the meantime, we’ve aligned a support agent to connect with you and resolve this issue as soon as possible. Your feedback is invaluable in helping us improve, and we appreciate your understanding and patience.
It was very easy to renew
It was very easy to renew, as the representative, Anna, gave me a direct link with much of the information in there.
5 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
At MYCPE ONE, we thrive on going the extra mile to offer personalized support and make the learning process seamless. It’s great to hear that your renewal was straightforward and timely. We’re happy to have you back - happy learning with MYCPE ONE!
My-CPE.COM has an excellent online…
My-CPE.COM has an excellent online assortment of webinars and on-demand courses for complying with CPE requirements. If you ever have any problems, the online chat helpers are excellent! I highly recommend my-cpe.com for continuing education needs.
5 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
Love hearing about your experiences! It's wonderful that you found our selection of webinars and on-demand courses excellent for meeting your CPE requirements. Our team is dedicated to providing everything you need to make your learning journey seamless. Your recommendation means so much to us. Happy learning!
Clear and prompt answers
Anna answered my questions completely and even saved my some money.
5 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
Hello Rick, So glad to hear team MYCPE ONE could assist you effectively. Our team is dedicated to ensuring seamless learning and resolving all your queries. Providing clear answers Thanks for your feedback, and happy learning ahead!
attentive customer service- Steven was…
attentive customer service- Steven was great!
4 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
That’s amazing to hear! Our team is dedicated to supporting you and ensuring you have a seamless learning experience. Thank you Alan for choosing MYCPE as your continuing education partner.
Antwoord van MYCPE ONE
Love hearing about positive experiences like this! Providing excellent service is always our priority, and we are glad it worked out so well for you. Thank you Adrianne for choosing MY-CPE as your continuing education partner.
Personal call when my internet…
Personal call when my internet connection failed
3 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
This is what MYCPE stands for, providing seamless learning support that makes all the difference! We are so glad your experience stayed on track. Happy learning, and thank you for choosing MYCPE!
Helpful staff that doesn't abandon you
Helpful staff that doesn't abandon you; and fixes the problems.
3 november 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
That’s exactly what great support is all about—sticking with you until everything’s resolved! Our dedicated team of professionals is here for you. So, thank you Brian, and happy learning!
Great Customer Support
Steven was very helpful via chat, enabling me to renew my membership and add two more employees. I kept seeing a "no network available" message and wondered if I was losing the connection, but he stuck with me and everything was taken care of. The renewal and new enrollments went very smoothly and quickly!
2 december 2024
Review zonder uitnodiging
Antwoord van MYCPE ONE
We’re so glad to hear everything worked out smoothly! Our team is dedicated to ensuring you have a seamless learning experience with simplified renewals and enrollments. We are committed to providing excellent service. Thank you for choosing MYCPE ONE, and happy learning!
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