The reader was very securely packaged so I received it in a perfect state. Delivery was also on the promised day. I looked through the whole reader and everything is exactly how I wanted it to be except for one wrinkle in the last pace. But that's nothing of a 195 pages reader. At one page the ring binder goes through the text so maybe this could be better specified in the preview function at the website. Or I just totally overlooked and it was just easy to see in the preview function ;-)