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Ron Smith & Co Ltd. Reviews 823

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

After purchase I used the mower for the first time there seemed to be a fault as the electric cylinder kept cutting out. I emailed Ron Smith and had a response from Steffan virtually straight away. I... Toon meer

Beoordeeld met 5 van de 5 sterren

My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have to say that the X450 (Alfred - Batman’s butler) is all it was rumored to be. It really is plug and play meaning the auto mapping function is well thought out with no need to adjust anything on... Toon meer

Bedrijfsgegevens

  1. Grasmaaierwinkel
  2. Tuincentrum
  3. Hoveniersbenodigdheden winkel
  4. Grasmaaier reparatieservice
  5. Machinereparatieservice
  6. Machinewerkplaats

Geschreven door het bedrijf

We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.


Contactgegevens


4,9

Uitstekend

TrustScore 5 uit 5

823 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Good customer service

Good to be able to speak to someone on the phone before making a purchase. Once placed, the order was delivered very quickly.

19 augustus 2024
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, John.

Beoordeeld met 2 van de 5 sterren

This Company accepted my order on the…

This Company accepted my order on the 9th June 2024 and charged me £7.99 for a 5-7 day delivery, I finally received my order today the 21st August 2024! It would have been good manners to keep me informed as to what was happening with my order. Also I would have expected a refund of the delivery charge as a small gesture, but no nothing, well never mind this is a company I can honestly say I cannot recommend to friends or family.

20 augustus 2024
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Antwoord van Ron Smith & Co Ltd.

We are disappointed to read your review, Brian. It was displayed on the product page and throughout the checkout that the item was out of stock and back ordered, with more on the way. We did update you via email to advise the item was out of stock, and provided an estimated delivery date; it's been too long we're unable to check the delivery and read status of the email. Please accept our apologies if it wasn't clear enough.

Beoordeeld met 5 van de 5 sterren

Supply and install a Robot lawn mower.

I made the original enquiry by phone and was given an estimate for supplying and installing a robotic lawn mower. I was given a date for the installer to measure up my lawn and give me a firm quotation, i accepted the quote and the mower was installed immediately. Anthony the engineer fitted, explained everything to me and installed the app on my phone. He was very helpful and polite. Would recommend.

12 augustus 2024
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Antwoord van Ron Smith & Co Ltd.

Thank you for your review, Malcolm. We have shared your feedback with Anthony especially.

Beoordeeld met 5 van de 5 sterren

First Class service

I bought a part from Ron Smith and due to me wrongly specifying my exact requirement I ended up with an
incorrect adaptor. I left a brief message on the answerphone and within 15 mins I was contacted, the Gentleman identified the correct part and posted it out free of charge. I received the part within 2 days fitted it and now my strimmer is back in operation. First class service and thanks to Mark Smith

8 augustus 2024
Review zonder uitnodiging
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Antwoord van Ron Smith & Co Ltd.

Thank you for your review, John!

Beoordeeld met 5 van de 5 sterren

Awesome installation

Awesome installation, on time, friendly, quick, efficient and instructions clearly given on how products work... brilliant

13 augustus 2024
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Antwoord van Ron Smith & Co Ltd.

Thank you, Diana.

Beoordeeld met 5 van de 5 sterren

Robot lawn mower installation

I had a robot lawn mower installed; from the initial enquiry to the working installation everything went smoothly. The installer was efficient, knowledgeable and helpful. Very happy with the entire process.

8 augustus 2024
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Antwoord van Ron Smith & Co Ltd.

Thank you for your review!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. I ordered a toy strimmer for my grandson but didn’t realise it was on back order until September. I phoned the store and the gentleman was so helpful. I was immediately offered a refund or an alternative product. Fortunately there was another type of strimmer in stock so my order was amended. The order was dispatched that day and has now arrived! The gentleman also popped in some key rings which was very kind. Highly recommend!

7 augustus 2024
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Antwoord van Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Prompt service good price.

Prompt service.
All contact calls answered politely and quickly.
Delivery as promised.
And a significantly better price than amazon.
Would definitely buy from
This retailer again.

5 augustus 2024
Logo Ron Smith & Co Ltd.

Antwoord van Ron Smith & Co Ltd.

Thanks for your review, Tim. The big brands don't allow selling on Amazon, so you'll tend to find it's drop-shippers on Amazon who will sell for a higher price then buy from a reputable retailer for direct shipment to you! You won't get a warranty for tools purchased from Amazon.

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