This company charges for delivery and you have to pay full price for a return . Paid 5.95 delivery for a 70e dress and then had to pay 9e to return it . Would not order again . Most companies offer fr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I saw the ads on FB but wasn’t sure so I checked out online website & ordered my items in confidence, the quality is fantastic and super fast delivery with an post in Ireland. I will definitely order... Toon meer
Items arrived really quickly . Beautiful clothes and excellent prices especially sales . Sent one item back, it didn’t suit me and had a refund the next day. Excellent service . Have dealt with them b... Toon meer
Website user friendly always brilliant selection. Love that if your size not available you can enter your email and if restocked they will send an email alert. Delivery so quick, quality always fantas... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Online Boutique with fabulous brands hand picked by us, from all over the world to the very best of our own - exquisite Irish labels! We ship worldwide daily from Ireland
Contactgegevens
Mount Alexander, Y25YT91, Gorey, Ierland
- +353539406000
- shop@rubyrouge.ie
- rubyrouge.ie
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful Mediterranean dress
Dress came promptly and fits perfectly. Love its design, colours , fit- everything about it, and affordable price. Can’t wait to wear it this summer!💙
22 mei 2024
Excellent service and quality
I am delighted with my purchase. Delivery was super quick. The quality of my purchase is excellent. I’m a happy customer and will definitely purchase again 🥰
22 mei 2024
Delivery was on time
Delivery was on time. Beautiful dress, very reasonable. Looked more expensive on.
21 mei 2024
Brilliant customer service I ordered…
Brilliant customer service I ordered the wrong size and it was rectified for me with no problem culottes arrived and they were beautiful always a pleasure to deal with
20 mei 2024
My order arrived very quickly but…
My order arrived very quickly but unfortunately it didn't fit so I returned it. I was notified that my refund was being issued 24 hrs after posting it. Great service and very quick, thank you.
20 mei 2024
Quality clothing
First purchase and certainly won’t be the last. The quality of the clothing is fab! Delivered in time for my holidays so also delighted with the service. Thank you
19 mei 2024
So helpful
Even though I returned the dress as it didn’t suit me, I had a very good experience. After ordering I received it within a couple of days, and when I contacted them about returning it , they were very swift and helpful with a response.
I will definitely make a purchase again.
19 mei 2024
Absolutely shocking customer service
Absolutely shocking customer service. I was told it takes 2 to 3 working days for Items to be delivered. I ordered 2 dresses 24 days ago. Many emails later I asked for a full refund. As I still hadn't received what I ordered. They told me the below.
"I have raised two queries with the courier regarding this issue and have had no response from them"
I have refunded you for your items and can only apologise but it is a little out of our control with the couriers."
They only gave me a refund because I asked for it.... and apparently they have no control over when or not you will get your oder. Never again 😒
28 mei 2024
Review zonder uitnodiging
Antwoord van Ruby Rouge
Hi Alison, we have checked out your orders. As with your previous orders which were all delivered within the time frame this was sent out with An Post. Having looked at the tracking information there was no updates from An Post and as outlined we have tried to engage with them a number of times for an update. As of now they have been unable to locate the package, so we refunded you in full for this, hence we are the ones who are taking the hit on this. Perhaps you deal with other online businesses which do their own delivery, but for us like many others we have no choice but to use a national fulfilment company such as An Post. We do our very best every day to fulfil orders generally within 48 hours of receiving the order (in this case yours was processed in 46 hours by us), but perhaps you will understand when the courier company then takes the parcel to deliver to you, that they may not quite match that, and we are not sure how we can change or influence that. However, we note your comments and will continue to work to improve in every way we can.
Fabulous
Great speedy service.Excellent quality of Summer dresses.All I need is sunshine!
16 mei 2024
Fabulous delivery times and their…
Fabulous delivery times and their retail is top quality.
15 mei 2024
Hi I bought the Lucinda dres in Blush…
Hi I bought the Lucinda dres in Blush pink, I was delighted with it, the colour was a little dulller than the picture but still a lovely colour, it was so comterfbul and I got so many complements. This is my second dress which was the same.
Thanks Ruby Rouge. Teresa.
14 mei 2024
Good but not great
I felt the order took longer than expected to arrive. Ordered Sun and arrived Thursday.
The dress was for an occasion and when I put it on I noticed loose threads at the slit. Then when I was sitting I noticed more loose threads at the end. I did send a message and got no reply.
The colours were stunning and I did receive lots of compliments.
12 mei 2024
I love Ruby Rouge
I love Ruby Rouge. I regularly order from here. Lovely quality stock and prompt delivery and returns
8 mei 2024
The dress was ripped above the zip when…
The dress was ripped above the zip when I received it. It was of poor quality overall & a very bad fit. Really disappointed with it. I have sent it back.
10 mei 2024
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