This company charges for delivery and you have to pay full price for a return . Paid 5.95 delivery for a 70e dress and then had to pay 9e to return it . Would not order again . Most companies offer fr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I saw the ads on FB but wasn’t sure so I checked out online website & ordered my items in confidence, the quality is fantastic and super fast delivery with an post in Ireland. I will definitely order... Toon meer
Items arrived really quickly . Beautiful clothes and excellent prices especially sales . Sent one item back, it didn’t suit me and had a refund the next day. Excellent service . Have dealt with them b... Toon meer
Website user friendly always brilliant selection. Love that if your size not available you can enter your email and if restocked they will send an email alert. Delivery so quick, quality always fantas... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Online Boutique with fabulous brands hand picked by us, from all over the world to the very best of our own - exquisite Irish labels! We ship worldwide daily from Ireland
Contactgegevens
Mount Alexander, Y25YT91, Gorey, Ierland
- +353539406000
- shop@rubyrouge.ie
- rubyrouge.ie
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Impulse buy when I saw on line but so worth it
The dress was exactly as per what I saw online . Great fit and comfortable.
The product was received in good time with tracking time and well packed .
6 juni 2024
Excellent service and quick delivery
Excellent service and quick delivery. Great packaging
6 juni 2024
I needed to return the item as it was…
I needed to return the item as it was too big. I had to pay postage which was substantial as I was sending from the North. The postage wasn't refunded.
4 juni 2024
Antwoord van Ruby Rouge
As a small independent online store it simply would not be feasible for us to offer free delivery or returns. Any online store which does this is generally factoring in that cost in other ways such as adding a extra amount on top of the unit price being charged. We prefer to be transparent so we can offer the best prices on our goods and not fool our customers with false claims of free delivery/returns. From surveying our regular customers we found almost all of them agreed with this approach.
Super speedy delivery
Super speedy delivery, very well packaged…loved the pink! The dress is fab quality, perfectly sized and exactly as described. Already looking forward to my next purchase.
13 juni 2024
Review zonder uitnodiging
Excellent quality, customer service & website user friendly
Website user friendly always brilliant selection. Love that if your size not available you can enter your email and if restocked they will send an email alert. Delivery so quick, quality always fantastic and if I need to return they are prompt with refund. This site is always my go to for online shopping 🛍️
3 juni 2024
Very happy with dress I ordered quality…
Very happy with dress I ordered quality price and delivery
2 juni 2024
would recommend
quick delivery. no hassle. Product was exactly as shown and the sizing advice provided was very accurate.
1 juni 2024
Highly recommend
5 star experience. The online descriptions of the product were so accurate and such good quality. Unbelievably quick delivery. It was a pleasure to buy and support a small business.
30 mei 2024
Service always fast and reliable
Service always fast and reliable. Clothes are gorgeous and wearable-and new drops every week....love this shop!!!
30 mei 2024
No way of returning an item yourself
No way of returning an item yourself. Has to go through postage
28 mei 2024
Antwoord van Ruby Rouge
We are sorry you were disappointed but we have made it as clear as possible in a number of places that we are an online store only and do not have any physical location that customers can come to. That is the online business model which allows us to offer such a large range of products and stock, and we think most online only stores operate in this manner. We have tried to work with An Post to make returning goods as easy as possible however.
A very easy shopping experience
A very easy shopping experience. Lovely dress and fast delivery.
27 mei 2024
Gorgeous dress with a beautiful print
Well packaged and quick delivery of my purchase. The dress has a beautiful pattern and fits well. The material is quite light , perfect for summer , personally I will wear it with a slip underneath.
26 mei 2024
Speedy delivery & items as expected- well done team!
I saw the ads on FB but wasn’t sure so I checked out online website & ordered my items in confidence, the quality is fantastic and super fast delivery with an post in Ireland. I will definitely order again. Especially with the speedy delivery with a reliable courier service. I ordered the pink/orange flower cardigan (one size) as a gift for someone who loves colour & she really LOVES it & received so many compliments wearing it (even from random strangers!) - well done team Ruby Rouge. I haven’t washed the items yet so I dont know how well they will wear but very impressed so far.
25 mei 2024
Delivery super fast and dresses I…
Delivery super fast and dresses I ordered I’m very happy with. First time to order and won’t be my last time
23 mei 2024
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