Shopfreespirited Reviews 1.296

I ordered 4 shirts,then after awhile I did not get an email with shipping and tracking information. So I wrote you to see if it had been shipped yet and they said no because one of my shirts were out of stock and it would take 3 or 4 weeks to get back in stock.No one got in touch with me about that, so I asked if I didn't get in touch with you to ask if my order was shipped would you of told me about the shirt being out of stock.Besides that the shirts on some of the stitching was not done right, and I ordered 2 shirts in the same size 1 did not fit as well as the other shirt which was the same size.But the tie-dye look was very nice on all 4 shirts.Your shop did go ahead and let me choose another shirt that was in stock and made it right.

My Support experience with Angie was outstanding. I have purchased many shirts on the last few months for myself and family and given them as gifts. Their service is flawless and the few times I have needed support. It has been the same.

I had a problem and the customer service person responded immediately with a very satisfactory solution. They were courteous and patient with my numerous questions.

Marc had great communication and was helpful in revising my order. I look forward to my shirts arriving.
Thanks Marc!

Originally I would have given a 5☆ review because of quick shipping and excellent quality of the tee shirts. However, a month later, I was charged a $26 fee for a membership I knew nothing about. I am in the process now of canceling it and being reimbursed. My bank is aware of it and will assist if it doesn't get resolved.

I can't wait to receive the t shirt that i ordered. Its taking longer than what I expected but with a very quick response from support (Marc), it helped to ease my concern about the status of my order. Looking forward to wearing my new pretty blue t!

The products AND service are top notch !! They were very quick to fix my problem, I loved the quality shirts and bracelets/key rings that I bought, and highly recommend this company to anyone....

I love these shirts. They are great quality and good prices. What I don’t like is the sneaky membership charges. They had a sale around Christmas last year and I purchased several shirts from them. Then the next month I noticed a marketing fee from them and realized when I bought those shirts, I didn’t look at the fine print signing me up for an insiders subscription. Of course I first thought it was a fraudulent charge because it was on a bank acct I had just closed so when the insiders membership charge happened, it put that acct in the negative so I noticed. I contacted them and said I didn’t want the membership. They cancelled it of course but now when I have tried to order from them again, my email is now blacklisted. So I find the button where it says you can order without a membership and you click and it redirects you to an Etsy account which is suspended because of filling orders. So unless you find a way to buy their “insider” membership for $30 month, you can’t just order a shirt. I find this practice selective and deceptive and Mary, if you want people who aren’t in your insiders club to pay more, why don’t you just add the extra fee for non members on your site when they shop, so they can get the occasional shirt from you without feeling like they are a black listed outsider. I guess because of this, you will be losing another customer. In this economy, transparency really matters if you want customer trust and retention. For all others, buyer beware. Peace out!

I made a mistake on my first order and customer service stepped up promptly to assist me. The agents were kind and treated me like I was a long-term customer. Assistance like that along with the quality of the shirt I bought means I will buy from FreeSpirited again!

Exceptional quality very soft and comfy and the colors are beautiful. The prices are fabulous. Definitely recommend them to everyone I know.

I have around 6-7 of Free Spirited's tshirts and I love them all! Just received my July 4th Special shirt and it's a stunner. These shirts are everything advertised; great quality, soft, sized correctly, clear colors that do Not run. So - IF you are into tye dye, this is the place for you! Even if you are not a fan, the "Crystal" dyed shirts are beautiful.
A shout out to FS's Excellent customer service. Recently I had ordered a shirt that they sold out of. I got a note from them giving me 3-4 options. Wait, get a refund, order another shirt, etc. I appreciate a company that cares enough to stay ahead of issues!

I ordered three long sleeve shirts. I was supposed to get one free, but the coupon disappeared as I clicked "purchase". The shirts are very nice, almost exactly like the pictures. I was worried they might run when I washed them, but they didn't at all. Watch the video about how they dye them, it's fascinating.

My tees are so soft and beautiful! Clean edges to the designs make them pop.

Great shirts, awesome colors!

Erich was very knowledgeable about your inventory change. He helped me with swapping out colors to get my bundle,as I have waited months for this bundle.
Thank you Erich

What a great selection of shirts,colors,& designs to pick from. The prices are so reasonable. Thank you FreeSpirited. Glad to support your business by my purchase.

Beautiful shirt !! Larger than I thought it would be a better quality

Fit great and exactly what I hoped for

There was a small glitch in my order that an item was delayed; it happens. I contacted them for assistance and received immediate assistance, options for solutions, and a quick resolution. Very impressive. It feels like AI but it worked seamlessly. (I hate AI so I say that begrudgingly.) I am impressed with the service.