I emailed Angie about a question I had about a repeating charge I was receiving. She got back to me within a day and explained it was a membership charge, which I had forgotten I signed up for. She ga... Toon meer
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I ordered and received five terrific shirts from Shopfreespirited and love them! However, I did not realize I was signing up for a monthly subscription service at the time of purchase. When I saw the... Toon meer
This year I've made several purchases of magnificent tie-dyed shirts - tees, long sleeve t-shirts, and a button down long sleeve shirt. Along the way I made a Mr Magoo-like error: signing up for a sub... Toon meer
I ordered a shirt in January. Did not realize until May that I had purchased a membership. Contacted the company via email and the next day had a message from Abby that my membership was cancelled a... Toon meer
Heeft 53% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
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FANTASTIC SERVICE.
Erich was very nice & understanding
Erich was very nice & understanding. I appreciate the quick responses & help with my questions. Great customer service. 10/10
They communicate very well with…
They communicate very well with customers & I am a good 1!
Received my order fast & complete
Received my order fast & complete. Loved the t-shirts I ordered. Good quality.....Just be careful about signing up for a subscription. However, when requesting for unscricribe, my request was handled very professional. I rate the quality 5 stars!!
I love my new shirts
I love my new shirts, I got a lot of compliments on them. I love the colors, they are good thick shirts, which you cannot find anymore anywhere. Thank you
All products are excellent
All products are excellent. I have many T-shirts and hoodies and I live in them!
I needed to cancel my membership
I needed to cancel my membership and was experiencing some difficulties and Valarie came to the rescue through customer service. She was quick to respond to my emails. She gave me options and allowed me to make my own choices. Valerie was kind, respectful, efficient, and made sure I was satisfied with the outcome. There was a pleasant tone in her emails responses, which I appreciate. Awesome job Valarie.
The best customer service ever to…
The best customer service ever to exist. I am obsessed with all of the tie-dye t-shirts my collection keeps growing & I may need a new dresser soon haha. You must These Out To see what I'm talking about. Happy shopping!
Exccelent service from Free Spirited
They responded quickly, were very efficient, and very friendly.
Good experience with support
Good experience, and Marc was very helpful! Quick responses and very understanding! Customer service was excellent.
Helpful!!!
I had a return. My mistake.
But it was handled promptly.
Definitely will be reordering
Thank you
I went to wear my new shirt and it had…
I went to wear my new shirt and it had screen squares all over it from the dying process. I emailed the company and sent a picture. The next day they had a replacement in the mail! Can’t get any better service than that!!!
Yay Angie
Angie helped me with a order problem and fixed it quickly! Her customer service skills rocks! Thank you so much!
Premium hand-dyed comfort T-shirts🥰
They’re on it with very fast shipping!!!!
Product is fabulous and great variety
Product is fabulous and great variety. The customer service is top notch. Pleased to support a small business!
Very prompt response
Very prompt response. Handled my problem immediately with great results quickly. Wish all customer service handled things as seamlessly as he did
Great people
Great people, great product, good timely customer service! This old hippie gives a thumbs up! 👍🏼
Awesome customer service!
Angie provided great customer service with a fast reply to my questions and provided several options when an item in my order was out of stock.
A trustworthy company to deal with
I didn,t know you have to be a member to order their shirts. You get a free trail when you order the first time, but I didn't realize that, till they wrote that 2 shirts are not available.
I wrote an e-mail to this company to cancel my membership and called. Erich was answering, was super nice and understanding. He said he will take care of the situation.
The next day he promptly wrote an e-mail that he canceled my membership, returned the money for the 2 shirts which were not available (which I had back in my account the next day) and sent the 2 shirts which were available to me
Thank you again Erich !!
This company is awesome and very trustworthy.
I am sad I have to be a member to order their shirts, because I love them very much.
But I don't need a new shirt every month .
Sincerely
Kristina
Prompt response!
From my first email, they were prompt in their response. Listened to my frustrations, and took care of the issue quickly and professionally. They made sure I was taken care of, you don't find that much anymore.
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