All through our two year contract with a couple of different clients with Spacer and Parkhound in the CBD of Sydney Sarah and other team members always made sure my questions were answered. Even if... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Place was double booked so it was on me to cancel. Trying to call support for so long but nobody answers. Starting to feel like a scam. Edit: Can confirm they processed their refund. Not a scam, ju... Toon meer
Bedrijf heeft geantwoord
Finding the exact area (even in the building I live) was great! The website was easy to use and sent me reminders and notifications through email promptly when responses had been sent and next steps t... Toon meer
Bedrijf heeft geantwoord
Sarah was able to resolve my problems with the car parks and was ahead and helped me to find another one. This is wonderful customer service.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Spacer.com.au
Geschreven door het bedrijf
Spacer.com.au is Australia’s Premier Peer-to-Peer Marketplace for Self Storage, linking Hosts (people WITH space) with Renters (people WHO NEED space).
Founded in 2015, the business provides an efficient and more cost effective self-storage solution for your boat, car, caravan, furniture and household goods, in a secure environment for all users. Spacer is proud to be a part of the growing sharing economy.
Money Back Guarantee
A little peace of mind
If you make a booking through Spacer, you are protected by our money back guarantee. For all our valued Spacer Renters, you will be reimbursed in full if:
- The issue is raised within 24 hours of the booking confirmation, and
- The space is unavailable at the date and time of your agreement, or
- There is a significant error in address or description of space, or
- Your vehicle cannot fit in the space
Please note:
- Removalist fees, alternative parking or transport costs, towing charges and any fines are not included as part of the money back guarantee
- Issues not included above, including change of mind, are not covered by our money back guarantee
- Your issue will be confirmed with the Host
Contactgegevens
Level 3, 55 Pyrmont Bridge Rd, 2009, Pyrmont, Australië
- 1300 500 538
- support@spacer.com.au
- spacer.com.au
4,4
Uitstekend
606 reviews
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Clarisse provided an exceptional…
Clarisse provided an exceptional service from start to finish and as this was my first time using Spacer for some extra car storage, I was pleasantly surprised that she went the extra mile to ease my concerns. Thank you!
18 februari 2026
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you so much for your kind feedback. We’re delighted to hear that Clarisse provided exceptional service and helped ease your concerns during your first experience with Spacer. It’s wonderful to know she went the extra mile to support you.
We’ll be sure to share your appreciation with Clarisse. Your positive experience means a lot to us, and we’re glad Spacer could meet your storage needs. Please don’t hesitate to reach out if you need any further assistance—we’re always here to help.
Very responsive staff
19 februari 2026
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you for your kind words. We’re delighted to hear that our staff was responsive and able to assist you promptly. Your feedback motivates us to continue providing excellent service, and we look forward to supporting you again whenever needed.
Very impressed with Sarah
I was very impressed with Sarah who answered our email request promptly. She was not only very courteous but was very attuned to our needs. She was obviously very experienced, and I felt confident in dealing with her. Our circumstances changed and we did not require the services of Spacer but would definitely contact Sarah again in the future should we need storage space.
16 februari 2026
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you so much for sharing your experience. We’re delighted to hear that Sarah provided such prompt, courteous, and attentive support. Your confidence in her expertise means a lot to us. While we understand your circumstances changed, we truly appreciate your kind words and look forward to assisting you again in the future should you need storage space.
Booked, confirmed, then cancelled
I booked and received a confirmation from the owner about the booking, but then was advised by the owner that they had triple booked the space and that they had to cancel it and provide me with a refund. I did receive the refund, but still, very disappointed! How could this actually happen. Luckily I found a different site that provided car spaces, and have easily booked and confirmed a better car space without any hassles.
14 februari 2026
Antwoord van Spacer.com.au
Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the owner’s triple booking and subsequent cancellation. While we’re glad your refund was processed promptly, we understand how disappointing and frustrating this situation must have been. We take these matters seriously and are working to improve host listing accuracy and booking reliability to prevent this from happening again. We appreciate your feedback, as it helps us strengthen our service, and we hope you’ll consider giving us another opportunity in the future.
Excellent service
Excellent service. The entire booking process was efficient and stress-free. The customer service team is so diligent in providing timely assistance. The representative helped me with my booking was Sarah Spacer. Highly recommend Spacer!
13 februari 2026
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you so much for your wonderful feedback! We’re delighted to hear that the booking process was smooth and stress-free, and we truly appreciate your kind words about our customer service team. We’ll be sure to pass along your compliments to Sarah—she’ll be thrilled to know she made a positive impact. We look forward to assisting you again soon!
Very easy to use
6 februari 2026
Antwoord van Spacer.com.au
We appreciate your feedback. Ease of use is one of our top priorities, so it’s great to hear that your experience has been smooth. If there’s anything else you’d like to share or any features you’d like to see, we’d love to hear your thoughts.
Helped me find space
Helped me find space, set up with them, it was all quite easy.
Had a bit of weirdness after making the booking, and started to be concerned it wasn't me who held the booking at all.... But it all worked out.
I appreciated it!
2 februari 2026
Antwoord van Spacer.com.au
Thank you for sharing your experience! We’re glad to hear that finding and setting up the space was easy. We appreciate you mentioning the concern after booking—your feedback helps us improve and make the process even smoother. We’re happy it all worked out in the end, and we’re truly grateful for your trust.
I’ve been using Spacer for many years…
I’ve been using Spacer for many years and it’s a very good platform for renting out a spare car space. The booking process is straightforward and payments are efficient.
I did have a reporting access issue that took some time to resolve, but CJ was professional, responsive, and took the time to explain the process clearly. The issue has now been resolved and I have proper access to my payment reports.
I’d recommend Spacer to anyone with a spare parking space looking to rent it out.
10 februari 2026
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you for being a long-time Spacer user and for sharing such detailed feedback. We’re delighted to hear that the platform has been a reliable way to rent out your spare car space, with straightforward bookings and efficient payments. I’m glad CJ was able to assist you with the reporting access issue—your patience and feedback help us continue improving our service. It’s wonderful to know everything is now resolved, and we truly appreciate your recommendation.
Antwoord van Spacer.com.au
Thank you so much for your kind words! We’re delighted to hear that you had a great experience and found our staff to be very responsible. Your feedback means a lot to us, and we look forward to serving you again soon.
I reported an issue and it was dealt…
I reported an issue and it was dealt with swiftly. Thank you.
25 januari 2026
Antwoord van Spacer.com.au
Thank you for your feedback. We’re glad to hear that your issue was resolved swiftly and that you’re satisfied with the support provided. Your appreciation means a lot to us, and we look forward to assisting you again whenever needed.
I have found Spacer to be an excellent company
I have found Spacer to be an excellent company over the years and my space has been constantly leased with no fuss and always get a response when I ask a question . Highly recommend only this week Clarisse assisted me promptly with info that I asked for ⭐️
Stewart Davidson
28 januari 2026
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you so much for your wonderful feedback. We’re delighted to hear that you’ve had such a positive experience with Spacer over the years and that your space has been consistently leased without any hassle. It’s great to know our team has been responsive to your queries, and we’ll be sure to share your kind words with Clarisse for her prompt assistance.
The online representative was extremely…
The online representative was extremely professional and helpful. She took onboard my queries, made enquiries regarding options for car spaces and fully explained the lease process, including the option not to pursue the lease if the car space was not suitable. A very impressive service I wouldn’t hesitate to recommend.
27 januari 2026
Antwoord van Spacer.com.au
Thank you so much for your kind feedback. We’re delighted to hear that our representative was able to assist you professionally, address your queries thoroughly, and provide clear guidance on the lease process. It’s wonderful to know you found the service impressive and would recommend us. Your appreciation means a lot, and we’ll be sure to share your comments with the team.
Really easy process
Really easy process. I selected the carpark, paid and got a call from the owner all within 10 minutes.
19 januari 2026
Antwoord van Spacer.com.au
Thank you for sharing your experience! We’re glad to hear the process was quick and seamless, and that you were able to connect with the owner right away. We appreciate your feedback and recommendation!
Found the parking space through spacer
Found the parking space through spacer. Booking process was easy. called the customer service due to minor glitch and even the customer service was great. Highly Recommended.
19 januari 2026
Antwoord van Spacer.com.au
Thank you so much for sharing your experience! We’re glad to hear you found the parking space easily through Spacer and that the booking process was smooth. It’s great to know our customer service team was able to assist you quickly with the minor glitch. We truly appreciate your recommendation!
No one showed up to meet me then was…
No one showed up to meet me then was rude on the phone then cancelled our booking without notice
12 januari 2026
Antwoord van Spacer.com.au
We’re very sorry to hear about your experience. We sincerely apologize for the inconvenience this caused and appreciate you bringing it to our attention. Your feedback will be reviewed carefully so we can address this issue with the host and ensure it doesn’t happen again.
Excellent customer service
Clarisse from customer service was great. Super helpful with getting my listing up and they followed up just enough time during the process.
12 januari 2026
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you for your wonderful feedback! We’re delighted to hear that Clarisse was able to provide excellent support in getting your listing set up and that her follow‑up made the process smooth. We’ll be sure to share your kind words with her. We truly appreciate your trust and look forward to assisting you again.
Antwoord van Spacer.com.au
Thank you so much for your feedback! We’re delighted to know you had a great customer service experience. Your kind words motivate us to keep delivering the best support possible.
Customer service made it super simple…
Customer service made it super simple to purchase, manage, and cancel my space. Special thanks to Marie for the help!
4 januari 2026
Review zonder uitnodiging
Antwoord van Spacer.com.au
Thank you for sharing your experience! We’re thrilled to hear that our customer service team made the process simple and seamless for you. We’ll be sure to pass along your special thanks to Marie—she’ll be delighted to know her support made a difference.
We appreciate your feedback and look forward to continuing to make your Spacer journey easy and convenient.
I am new to Spacer
I am new to Spacer, booked car storage ahead, so far so good. A great concept.
9 januari 2026
Antwoord van Spacer.com.au
Welcome to Spacer! 🎉 We’re delighted to hear that your first experience booking car storage has gone smoothly and that you find the concept helpful. Thank you for sharing your feedback—it means a lot to us.
If you ever need assistance or have questions as you continue using Spacer, our team is always here to help. We look forward to supporting you with your future bookings!
Great support from Clarisse.
Great support from Clarisse.
Unfortunately not all space on the website are available when required
23 december 2025
Antwoord van Spacer.com.au
Thank you so much for your kind words about Clarisse’s support—we’ll be sure to share your feedback with her! We’re glad she was able to assist you.
We also appreciate your note regarding space availability on the website. We’re continuously working to improve our platform and ensure more spaces are accessible when needed. Your feedback helps us identify areas to enhance, so thank you for bringing this to our attention.
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