Starry Reviews 2.611

Christian was amazing. He was fast and thorough , communicated well and was an easy process all around. Would recommend

Got Starry wifi in 2025, have been unable to connect to it with phone or wifi so far (six months), called for support (hours on hold), was told it was working and that they would not come out. Finally, on the last call, they seemed to acknowledge that they would have to senc a tech back out to do something to the router before it would work. Great company if you want to spend hundreds of dollars before their service is operational and spend hours on hold to eventually get some customer service. This is absolutely the worst customer service I have experienced.

Christian was super friendly and helpful and delivered us service expertly!

Starry changed my plan without any notice. I had been paying $35 for nearly 3 years, then suddenly realized I was being charged $70 this entire time. They doubled my bill without properly notifying me. I could have stayed on the $40 plan, and I have no idea how I ended up on a $70 plan with only 500 Mbps when their $50 plan offers 1 Gbps. This is completely unreasonable, and I’m planning to dispute all of these charges. STAY AWAY FROM STARRY

I want to express great gratitude to Christian Cemwenge for a great customer service today. The service was fast and efficient and he personally is a warms and friendly staff. Thank you Starry for having such a wonderful staff and services!

Great service from Christian it was the good decision for me to switch to starry internet get good expiriance from Christian will recon and starry to my friend

Thanks to
Yaritza Cepeda after speaking to multiple other workers she was actually able to process my payment and get my
Service back up and running. Thank you again .

Awesome service, Christian Cemwenge helped with the quick setup and was very helpful and went above and beyond to help with onboarding the wifi.

Quick setup for my WiFi! Christian was very helpful in answering all our questions. I would recommend Starry for their personal and professional customer service 👍

Julius was great! He arrived on time, was friendly and efficient and got my internet back up and running fast.

Christian, was great. Very professional and quick. Super knowledgeable and made my Starry experience better in every way

Great customer service from Christian. Quick move + installation, no issues

Christian was fast, efficient, helpful, and answered every question. A great representative for Starry.

Christian was very professional and amazing. Installed internet very quickly and worked super fast

Luis was very friendly. He knocked at the door every time he went in and out and was very comfortable to be around

I was a Xfinity customer for 3 years and moved to a new apartment. My equipment malfunctioned and their customer service were terrible. It took me 6 hours of support to get someone to schedule an appointment and they wouldn't be able to get a technician for 6 days. I decided to switch to Starry and they had someone ready to come to apartment that afternoon. They sent Christian C who was on time, friendly and super quick! Kudos to Christian and the Starry team. I'm never going back to Xfinity.

Christian was an experienced technician. Knew exactly what he was doing and made the transition so easy. This never happened with any service I had with other companies. He was friendly and a joy to talk to and was able to answer any questions I had. This service I received is very hard to find today. Thank you Christian for your great service.

My starry expert Paul was very helpful. He was punctual,very quick and so kind. Thank you, Paul.

Justin was super nice, professional and efficient

Ive used many companies for internet
Starry has been the best
I needed to freeze my account short term and ZAC made it so easy! Done within minutes
The same when it was time to reinstate!
Appreciate the time and attention they give to customers