Thanks to Yaritza Cepeda after speaking to multiple other workers she was actually able to process my payment and get my Service back up and running. Thank you again .
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I want to express great gratitude to Christian Cemwenge for a great customer service today. The service was fast and efficient and he personally is a warms and friendly staff. Thank you Starry for hav... Toon meer
Bedrijf heeft geantwoord
Have had Starry for several years, no issues until this AM, I called, did some troubleshooting. The issue needed a technician who they scheduled same day! Christian was on time, friendly and most impo... Toon meer
Bedrijf heeft geantwoord
I was a Xfinity customer for 3 years and moved to a new apartment. My equipment malfunctioned and their customer service were terrible. It took me 6 hours of support to get someone to schedule an appo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Starry Internet is a fixed wireless broadband Internet service provider operated by Starry, Inc.,
Contactgegevens
180 Maiden Lane #1003, 10038, New York, Verenigde Staten
- starry.com
4,9
Uitstekend
3K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
ZOIE!
ZOIE!
Unbelievable PATIENCE, KINDNESS, RESPECT.
HUGE, HUGE Challenge to get my Printer connected to my Computer with Starry.
8 maart 2026
Review zonder uitnodiging
Antwoord van Starry
Zoie is terrific. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Smooth, same day service
Smooth, same day install. Louis is a fantastic technician. The wifi was up and running quickly and router was included at no extra cost.
11 april 2026
Review zonder uitnodiging
Antwoord van Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Luis was wonderful
Luis was wonderful, friendly, and super fast in setting up my wifi
11 april 2026
Review zonder uitnodiging
Antwoord van Starry
We're happy to hear that your WiFi setup was quick and easy! We appreciate your positive feedback and are glad you're satisfied.
Everything has been great
Everything has been great so far. Scheduling the installation was easy. Luis, the technician who did the installation was great. He was on time, friendly and knowledgeable. Installation went very smooth and the service is great so far.
11 april 2026
Review zonder uitnodiging
Antwoord van Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Luis was awesome
Luis was awesome! He was fast and quick! He was very polite and kind to my infants. That was very kind of him. It was more than just service, it was an experience. Thank you so much Luis, I hope that every technician is as kind and friendly and professional as you are. God bless you always and abundantly!
10 april 2026
Review zonder uitnodiging
Antwoord van Starry
Luis is terrific. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Luis Muniz could not have been more…
Luis Muniz could not have been more wonderful. Very knowledgeable and so so kind. I didn’t need to lift a finger. Thank you for the set-up!!!
10 april 2026
Review zonder uitnodiging
Antwoord van Starry
We appreciate you taking the time to share your wonderful experience! We are so happy to hear that the setup was easy and that you found our team member helpful.
Yaritza Cepeda is very helpful
Yaritza Cepeda was very helpful and quick to get back to me when I had a question. She also said I could contact her at any time if I had other questions or any problems. I am very happy with her customer service and that makes me happy with my Starry service.
9 april 2026
Review zonder uitnodiging
Antwoord van Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Great setup service with Christian
He had great setup service with Christian. Everything was great he was very helpful
9 april 2026
Review zonder uitnodiging
Antwoord van Starry
We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!
Great Experience with Christian!!
It was a great experience to complete the internet setup with Christian. He was both helpful and incredibly efficient. He was very friendly and easy to communicate with.
9 april 2026
Review zonder uitnodiging
Antwoord van Starry
We appreciate you taking the time to share your feedback. We are so glad to hear that your internet setup experience was efficient and helpful!
Christian was kind and professional and…
Christian was kind and professional and fixed my issue quickly. Thank you!
8 april 2026
Review zonder uitnodiging
Antwoord van Starry
We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!
Christian was exceptional
Christian was exceptional. He was very efficient in setting up my wifi plan and he answered any questions I had. He also maintained great communication and let me know what time to expect him.
7 april 2026
Review zonder uitnodiging
Antwoord van Starry
Thank you!
Justin was thoughtful and efficient
Justin was thoughtful and efficient. He was considerate to ask whether to remove his shoes before entering the apartment. He also addressed the issue in minutes! He was patient enough to explain the issue and asked if I had any questions. Great job Justin!
7 april 2026
Review zonder uitnodiging
Antwoord van Starry
🥰💖Thank you for the great review! These mean a lot to our young company. 🥰🥰🥰💖💖💖
Wifi Installation- Luis
Luis installed our router fast and efficient. He was friendly and kind. Thank you Luis for making our experience with Starry a great one!
6 april 2026
Review zonder uitnodiging
Antwoord van Starry
🥰💖Thank you for the great review! These mean a lot to our young company. 🥰🥰🥰💖💖💖
Starry is a great experience
Simple to set up, no strange bill charges. Customer service reps are personable and friendly, no robots here. Many thanks to Alyssa for quickly and kindly sorting out my problem over the phone. Our local rep even host pop-ups in the lobby with snacks for residents (with or without starry service). Would recommend to anyone!
6 april 2026
Review zonder uitnodiging
Antwoord van Starry
We're happy to hear that the setup was simple and the billing straightforward. It's great to know that you found our customer service representatives personable and helpful. We appreciate your recommendation!
Christian is professional and…
Christian is professional and responsible. The workmanship is excellent. Good communication, reliable and detail-oriented.
6 april 2026
Review zonder uitnodiging
Antwoord van Starry
🥰💖Thank you for the great review! These mean a lot to our young company. 🥰🥰🥰💖💖💖
Efficient
My WiFi was out for over 24 hours. Christian was able to come out to replace my power cable the next morning and had my wifi up and running within 5 minutes.
6 april 2026
Review zonder uitnodiging
Antwoord van Starry
We're happy to hear that we could resolve your WiFi issue quickly! We appreciate you taking the time to share your positive experience with us.
Louie was phenomenal
Louie was phenomenal, super easy and quick install. Very personable and Starry is a great provider. 7 day service available and same-day service calls. You can’t beat it.
3 april 2026
Review zonder uitnodiging
Antwoord van Starry
Thank you for highlighting Louie and the wonderful work they do.
Christian was excellent!
3 april 2026
Review zonder uitnodiging
Antwoord van Starry
We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!
Excellent installation experience
Very friendly and seamless installation service from Christian. He was thorough with his work and accomodating of all the questions I have. Very good ambassador for Starry!
2 april 2026
Review zonder uitnodiging
Antwoord van Starry
We're so glad the installation was seamless and friendly! It means a lot to us that all your questions were answered. Thank you for your great feedback!
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