Starry Reviews 2.611

Had a wonderful experience getting my Starry installed by Luis. He was very helpful and detailed and explained the services and hardware to me - thank you!

Louie was a great person while installing the WiFi . Everything was quick and straight to the point. 10/10 recommend.

Luis was fantastic! He explained everything that he was doing and completed the set up very quickly.
Luis was very friendly and punctual, and he arrived within the time frame that was arranged.
My devices are all connected and streaming is great. The price is also affordable.
So happy with Luis’ installation service and with Starry.

Thank you
Meril S.

I

I had a problem to log in to my account and called for help and i got lucky to connect Cloria, nicest person, knowledgeable and helpful. It took only a couple minute for her resolve my problem that i was tryin to do during almost one hour. Thank you starry for having that kind of person working in a company.

I was very very frustrated when I called
but was so happy to get a nice lady on the phone that had the most patience with me! The confusion is really that a white cable goes in the black device! The cables should be marked! I tried the night before to solve the WiFi problem and could not fix it!
Cloria I am very appreciating your patience, knowledge and your help.

Thank you for fixing my wifi!
Five Stars for sure.

If I ever have an issue again, I will hopefully get you on the phone!!! Beatrice

Julius was great and fast! Very easy transition

Excellent service.. Technical person, Luis , very knowledgeable and skillful . Moreover paternity explains everything and helped me to setup with new connection.

Amazing service!!

Paul did an amazing job. A 10 out of 10. Plus he was a professional.

Christian was incredible, he installed my system in 10 minutes and was extremely polite. I’d recommend him 10/10 times

Luis was very personable, friendly, and helpful through the whole setup. Went painless and easy. He even called to make sure the time was still good for me, and was friendly and patient when I wasn’t home yet. Perfect service.

Luiz was amazing in helping me to connect!! He is superb guy

Late on Friday evening, my connection suddenly went dead. Even though it was well into the night, I called the Starry service number to see if there was an outage, expecting to hear an AI update of some sort. Instead, I got to speak with Coria, and can honestly say I have never had a more pleasant, understanding, or effective service call. I've been very impressed with Starry's service in general since converting to it several years ago. My conversation and interaction with Coria was no exception. In a matter of minutes she talked me through a solution and got me up and running again. Coria's geniality and professionalism made what could have been a very frustrating encounter exactly the opposite. Kudos to Starry for your excellent service, and for having staff like Coria as part of your team.

Honestly such a nice person! I was a reck and yet was still so proffesional. Did what they could to help and escalate the best they could. Tried whatever ways to get me the help I needed and I truly appreciate it. I seriosuly hope they get a raise for this level of professionalism with a customer like me who tends to go on rants lol.

Christian is the best. Great setup experience.

Lewis was amazing , great communicator, lovely personality and did a wonderful job in a short amount of time. I would definitely recommend starry and Lewis if available for services.

Great experience with Christian. Knowledgable and fast.

Christian was very nice and helpful setting up the WiFi.

Zac was awesome. Even though i have been a customer for 8 months, he took the time to find us the best rate and quickly changed us over. These are the types of things that keep consumers loyal, whereas it seems nearly every other company is trying to milk their customers for every blood-soaked penny at cost of consumer confidence. As for the service, it is always at or above the advertised speeds to the modem and there havent been any outages that i can remember.

Great job Zac, and Starry.