Thanks to Yaritza Cepeda after speaking to multiple other workers she was actually able to process my payment and get my Service back up and running. Thank you again .
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I want to express great gratitude to Christian Cemwenge for a great customer service today. The service was fast and efficient and he personally is a warms and friendly staff. Thank you Starry for hav... Toon meer
Bedrijf heeft geantwoord
Have had Starry for several years, no issues until this AM, I called, did some troubleshooting. The issue needed a technician who they scheduled same day! Christian was on time, friendly and most impo... Toon meer
Bedrijf heeft geantwoord
I was a Xfinity customer for 3 years and moved to a new apartment. My equipment malfunctioned and their customer service were terrible. It took me 6 hours of support to get someone to schedule an appo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Starry Internet is a fixed wireless broadband Internet service provider operated by Starry, Inc.,
Contactgegevens
180 Maiden Lane #1003, 10038, New York, Verenigde Staten
- starry.com
4,9
Uitstekend
3K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Starry is a great company
Starry is a great company! We are very happy with their service and even more so, their support, specifically Zac!
19 februari 2026
Review zonder uitnodiging
Antwoord van Starry
Thank you!! We love Zac. Glad you noticed.
Justin did an excellent job
Justin did an excellent job, he was punctual and professional. Justin fixed our issue very quickly (replaced faulty modem power cable) and offered to answer any questions we may have. 5 stars!
25 februari 2026
Review zonder uitnodiging
Antwoord van Starry
Justin is amazing. Thank you for noticing.
Antwoord van Starry
Your review makes us smile! 😁😁😁
Christian is professional and very…
Christian is professional and very helpful. Excellent service
24 februari 2026
Review zonder uitnodiging
Antwoord van Starry
We love Christian, too. Thanks for the review.
Justin did a great job fixing my wifi…
Justin did a great job fixing my wifi issues
24 februari 2026
Review zonder uitnodiging
Antwoord van Starry
We are happy to hear that your Wi-Fi issues were resolved successfully. Thank you for sharing your positive experience with us!
Christian was amazing
Christian was amazing! So efficient. Highly recommend!
24 februari 2026
Review zonder uitnodiging
Antwoord van Starry
Your review makes us smile! 😁😁😁
Christian was great very helpful!
24 februari 2026
Review zonder uitnodiging
Antwoord van Starry
Your review makes us smile! 😁😁😁
Loui great person great installation…
Loui great person great installation cleaned up after really good.
20 februari 2026
Review zonder uitnodiging
Antwoord van Starry
THANK YOU FOR ALL THE STARS!!!
Great service!
Justin was on time and very professional. He even asked if I’d like him to remove his shoes which I greatly appreciated! He took care of the installation in a timely manner and our internet is working great now.
20 februari 2026
Review zonder uitnodiging
Antwoord van Starry
We're happy to hear that the installation went smoothly and that our technician was professional and respectful of your home. Thank you for your positive feedback!
I had a great experience!
I had a great experience. Zac was very patient and helpful.
19 februari 2026
Review zonder uitnodiging
Antwoord van Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Christian is so good
Christian is so good! He works so fast and he is so nice. He arrived on time and he installed the internet quickly and explained all to me. Good experience.
18 februari 2026
Review zonder uitnodiging
Antwoord van Starry
We appreciate you sharing your great experience! We're happy to hear that our team member was fast, nice, and explained everything clearly during your internet installation.
Christian was simply amazing
Christian was simply amazing. Solved the problem in 5 mins.
19 februari 2026
Review zonder uitnodiging
Antwoord van Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Christian was great
Christian was great, very helpful and very quick!
19 februari 2026
Review zonder uitnodiging
Antwoord van Starry
Thank you!
Justin was great
Justin was great. He was able to find and fix the problem quickly.
19 februari 2026
Review zonder uitnodiging
Antwoord van Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Christian is helpful
Christian showed up at the beginning of the window. He knew what he was doing and correctly identified the problem with my router. He left the router with me for temporary use and I was able to fix the issue on my own once he identified the issue.
18 februari 2026
Review zonder uitnodiging
Antwoord van Starry
We're happy to hear that the technician arrived promptly and accurately diagnosed the router issue. We appreciate you sharing your positive experience and are glad you resolved it!
Super helpful
Luis was great and super informative, friendly and helpful
18 februari 2026
Review zonder uitnodiging
Antwoord van Starry
We love seeing positive reviews. Thank you for taking time to post a comment here! We appreciate you. THANK YOU FOR ALL THE STARS!!!
Very fast service and friendly worker
18 februari 2026
Review zonder uitnodiging
Antwoord van Starry
Thanks!
Professional, knowledgeable, and truly helpful
I had a great experience with Christian. He was professional, patient, and explained everything clearly in a way that was easy to understand before installing the internet.
Originally, I suggested placing the router in a specific spot, but he took the time to explain why another location would provide much better coverage for the entire condo. I really appreciated that he didn’t just follow instructions blindly — he made thoughtful recommendations to ensure the best performance.
Thanks to his expertise, the setup works perfectly throughout the condo. Excellent service from start to finish!
18 februari 2026
Review zonder uitnodiging
Antwoord van Starry
Your review makes us smile! 😁😁😁
Luis Installation Review
Luis was great! The installation was quick and seamless. Moreover, Luis was super friendly, respectful, and professional. Thankful he was my technician today and I know my dog enjoyed meeting Luis too! Thank you!
18 februari 2026
Review zonder uitnodiging
Antwoord van Starry
Your review makes us smile! 😁😁😁
Christian was amazing in helping my…
Christian was amazing in helping my household upgrade to a new router. Very professional and knowledgeable. Thank you!
18 februari 2026
Review zonder uitnodiging
Antwoord van Starry
We're happy to hear that the upgrade to a new router went smoothly. We appreciate you sharing your positive experience with us!
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