Was tasked with setting up a new computer and needed some support from wavenet. Many thanks to Lorna Soares who made the process fluent for me and helped set up everything I needed with efficiency wh... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We needed help with some programing (Outlook etc) and our security. Dave Rogers jumped in and resolved quickly. Wavenet have helped with many tasks over our time with them and always a positive reso... Toon meer
Bedrijf heeft geantwoord
Emus made onboarding with Wavenet through my company's WiFi super straightforward. He replied to my initial email within 5 minutes and I was logged in within another 5. Very easy.
Bedrijf heeft geantwoord
Emus Omamogho was helpful, quick, and managed to set us up with the tech solution that we needed when we were under significant time constraints, working with editors in different time zones. He cam... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wavenet is a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK. We help to make your Business Brilliant.
Contactgegevens
One Central Boulevard, Blythe Valley Park, B90 8BG, Solihull, Verenigd Koninkrijk
- 0333 234 0011
- contact@wavenet.co.uk
- wavenetuk.com
4,8
Uitstekend
3K reviews
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Riedewaan Bedford was great and got the…
Riedewaan Bedford was great and got the issue sorted in no time.
21 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
Thank you for your trust and support Mike! We’re so happy you’re pleased with our service.
Jim was very helpful and set up what I…
Jim was very helpful and set up what I needed straight away.
He also answered all my follow up questions.
21 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
We’re so glad you had a great experience Brad. Your support means everything to us.
Patiently working through why…
Patiently working through why yesterday's install did not work. Sorted.
20 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
Thank you for your review Jason, That's great to hear!
Dreadful
Very poor customer service. As soon as we tried to move away from them - just cannot get a reply or any help or response from them at all.
Dreadful.
DO NOT WASTE YOUR TIME!
20 november 2025
Review zonder uitnodiging
Excellent
Friendly, professional, easy to understand and job done perfectly.
20 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
Your review made our day Gareth! Thank you for taking the time to share your experience.
Extremely helpful
Extremely helpful, issues resolved.
Many thanks, Garth.
20 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
Thank you for your post Stuart, your feedback is invaluable to us.
Great assistance by Jonga Ndzunga
Great assistance by Jonga Ndzunga
19 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
Truly grateful for your review , thank you!
Locked out of my laptop
Locked out of my laptop. Called up Wavenet and Jonathan Hipwood sorted the issue out promptly.
18 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
Thank you Sofie! We’re delighted you had a positive experience. We’ll be sure to share your feedback with the team!
Poor Service - billing problems not resolved
Several billing issues with Wavenet after we cancelled some services but they continued to bill. Found them to be extremely unhelpful, nobody would take ownership of the issues, was passed from one department to another then to another then to another and basically told it was my fault. Not the best way to treat customers.
19 november 2025
Review zonder uitnodiging
Reece Frendo managed to solve my issue…
Reece Frendo managed to solve my issue with connecting to my workplaces server very promptly and was kind and polite whilst doing so. Thank you for your help!!
18 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
We’re so grateful for your review Bethany. Thanks for sharing your experience—it’s feedback like yours that keeps us motivated!
It is not often that I am impressed…
It is not often that I am impressed with sales agents but David McCree did not try to sell me anything. Instead he took th time to understand the needs of the organisation and then provided the information required for me to make a sensible decision.
11 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
Thanks for the amazing feedback Albert! We’re thrilled you had a great experience. Your satisfaction is our top priority.
Great Customer Services
I just moved into the Grand Union Studios and had a Introductory meeting with David McCree who is a Customer Experience Manager at Grand Union Studios. He explained each and evertything to me in detail and questioned all my answers. The Reception staff is also very lovely and the IT Team is also very supportive.
17 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
Thank you so much for your kind words Fenil! We're thrilled to hear you had a great experience. Your support means the world to us!
Nathi was very helpful…
Nathi was very helpful and quickly resolved an ongoing issue I had with Microsoft Teams!
12 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
We appreciate your support! Thank you for taking the time to leave a review Emily. We’re here whenever you need us!
Riedewaan Bedford thank you for all of…
Riedewaan Bedford thank you for all of your help today. Very friendly and helpful.
Thank you :)
12 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
We’re so grateful for your positive feedback Kristie. It’s customers like you who make our work so rewarding!
James Mitchell was super helpful
James Mitchell was super helpful! Downloaded all the software/apps I needed! Absolute stud!
11 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
We’re thrilled you’re happy Henry and appreciate your support more than you know.
printing Issues
Had a few printing issues since running some windows updates, and Liam Taylor got hem all sorted quickly.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
It’s always a pleasure to hear from happy customers. Thanks for sharing Paul
A patient and very helpful Wavenet staff member
Nathi took a lot of time to update all the Dell Drivers to enable me to use a microphone on my laptop. Thanks so much for all you did, Nathi!
11 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
Thank you! We’re so glad you had a great experience. Your support means everything to us.
Nathi called at a time that worked for…
Nathi called at a time that worked for me and was really helpful and patient and fixed the issue
10 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
We truly appreciate your kind words Denise. It’s wonderful to know you’re happy with our service. Thanks for choosing us!
Emus Omamogho was extremely helpful and…
Emus Omamogho was extremely helpful and professional. He provided an effective solution that quickly resolved the issues I had raised.
6 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
We’re so grateful for your review Fathia. Thanks for sharing your experience—it’s feedback like yours that keeps us motivated!
Riedewaan Bedford spent time sorting…
Riedewaan Bedford spent time sorting out the issue I was having and managed to fix it.
Thank you would recommend Wavenet
7 november 2025
Review zonder uitnodiging
Antwoord van Wavenet Limited
Thank you so much for your kind words Lisa We're thrilled to hear you had a great experience. Your support means the world to us!
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