Your website made it easy to order supplies and your staff reached out when a tax exempt document was needed. Thomas Sabin was most helpful! He took the time to double check that the tax exempt doc... Toon meer
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Lees wat reviewers zeggen
Ordering was easy, received 2 emails right after order for review and deals. Reason for 4 stars is that 10 minutes later still no confirmation of order or receipt for payment and there was no option t... Toon meer
Unable to track my order. Would have been nice and comforting to be able to see where such an expensive piece of equipment was in the process of receiving it.
It was so helpful to get the reminder to check our AED and its supplies. So important that we have an AED is up to date, working order, while hoping we never need it!
Bedrijfsgegevens
Geschreven door het bedrijf
Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero. AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED COUPON CODES
Geschreven door het bedrijf
- Apply the following AED coupon codes at check out for a discounted price!
- To receive $10 off orders of $100+ you can use code 10OFF100. To receive $25 off orders of $500+ you can use code 25OFF500. To receive $50 off orders of $1000+ you can use code 50OFF1000. Your code must be entered at time of checkout. Only one coupon per order. Not valid on past purchases.
Shipping Policy
FREE SHIPPING on orders over $99.
Free shipping on all order over $99. No code required. Standard shipping only. Applied automatically at checkout. Ship address must be within contiguous United States.
Contactgegevens
5000 Tuttle Crossing Boulevard, 43016, Dublin, Verenigde Staten
- 800-544-0004
- marketing@aed.com
- www.aed.com
3,8
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 65% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Still have not received what I ordered
Still have not received what I ordered. Will not order from AED.com again.
17 oktober 2025
Antwoord van AED.com
Hi Greg! We’re very sorry to hear you haven’t received your order — that’s absolutely not the experience we want for our customers. We understand your frustration and would like the opportunity to make this right. Please reach out to our customer service team at help@aed.com so we can review your order status and ensure your item is delivered promptly. We appreciate your patience and the chance to earn back your trust.
Antwoord van AED.com
Hi John! We’re all about making things simple and efficient. Glad we could provide a smooth experience for you!
Antwoord van AED.com
Hi Steven! Efficiency is key! Thanks for choosing us and for your great feedback.
Antwoord van AED.com
Hi Jose! We’re all about making things simple and efficient. Glad we could provide a smooth experience for you!
Antwoord van AED.com
Hi Bryn! We strive to keep things quick and seamless—glad we hit the mark for you!
Antwoord van AED.com
Hi Duane! We'd like to learn more about your experience and how we can bring your review to 5 stars! If you had any issues, please don't hesitate to reach out to our team at help@aed.com!
Very Satisfied…
I was reminded in an email that our pads were expiring, clicked the link, ordered them, easy as pie! Thank you!
28 oktober 2025
Antwoord van AED.com
Hi Sam! That’s what we like to hear! Thanks for taking the time to share your thoughts.
I am tax exempt and was charged tax
I am tax exempt and was charged tax. I requested for it to be removed but it has not been done
12 oktober 2025
Antwoord van AED.com
Hi Teresa! We apologize for the inconvenience — and thank you for bringing this to our attention. Our team is happy to assist with tax-exempt orders, and we’re sorry that your exemption wasn’t applied correctly. Please reach out to our customer service team at help@aed.com with your exemption documentation so we can promptly review and issue a refund for the tax charged. We appreciate your patience and the opportunity to make this right.
Was told I’d get a 10% off coupon if I…
Was told I’d get a 10% off coupon if I signed up for newsletter. Never got it-was offered a free cpr class instead which I don’t need.
27 oktober 2025
Antwoord van AED.com
Hi Tina! We’re sorry for the confusion and appreciate you letting us know. The 10% discount should have been sent automatically after signing up for the newsletter, so we apologize if that didn’t come through as expected. Please contact us directly at help@aed.com so we can get that resolved for you right away. Thank you for your patience and for giving us the chance to make this right.
Antwoord van AED.com
Hi Kenneth! We'd be happy to help! If you have any questions or concerns with your order, please reach out to us at help@aed.com, and our team will get back to you as soon as possible.
quick and easy to order!
27 oktober 2025
Antwoord van AED.com
Hi Melinda! Happy to hear it was quick and easy for you! We appreciate your review.
Antwoord van AED.com
Hi Joseph! Customer satisfaction is our priority—happy we could help! Thanks for your feedback!
I was sent batteries that appeared to…
I was sent batteries that appeared to be expired. I was told that I was looking at the manufactures date. It made no sense to me being other items we have show an expiration date in the same place.
I ordered an AED and called to find out where it was. I was told my order had been cancelled because it was no longer available. 1) Why did I have to call to find that out? 2) Why was it available on your website? 3) I never received an email showing the credit back onto the credit card. 4) I asked in an email for assistance in purchasing an AED that is available. I never heard anything back.
9 september 2025
Antwoord van AED.com
Hi there! We sincerely apologize for the frustration you experienced — your concerns are completely valid. The date printed on the batteries can understandably be confusing, as it often reflects the manufacturer’s date rather than the expiration date, but we should have communicated that more clearly.
Regarding your AED order, we’re very sorry for the lack of communication. You should have been promptly notified about the product’s availability and refund, and we regret that this did not happen. Please reach out to our customer service team at help@aed.com so we can confirm your refund details and personally assist you in finding a replacement AED that meets your needs.
We truly appreciate your patience and the opportunity to improve from this experience.
Antwoord van AED.com
Hi Lorreen! Happy to hear it was quick and easy for you! We appreciate your review.
GREAT CUSTOMER SERVICE
30 september 2025
Antwoord van AED.com
Hi Laura! We love hearing this! Our team is always here to help. Thanks for your review!
Antwoord van AED.com
Hi John! We make sure ordering is easy, so you can receive your lifesaving products as soon as possible! We hope to be of service again in the future! Have a great day!
Antwoord van AED.com
Hi Kelsey! Thanks for the positive review! We hope to be of service again in the future! Have a great day!
Antwoord van AED.com
Hi Brenda! Thank you for your feedback! We'd love to know how we can make your experience 5-stars! Please reach out to us at help@aed.com if there is anything we can do to better serve you in the future!
We still have not received our order
We still have not received our order. I have called and was told someone would get back to me and no one has.
29 september 2025
Antwoord van AED.com
Hi Nancy! We apologize for the delay! If you are still waiting to hear back from a team member, please reach out to our customer care team directly at help@aed.com, and we'd be happy to give you a status on your order.
So far so good
So far, so good. Excellent communication, questions answered immediately, and I got to speak to a real person (that's a plus). As long as the order is shipped and received on time, it will stay five stars. My last AED supply order was delayed by over a month, but I was told that everything that was ordered was in stock and should arrive within 5 to 7 business days; we'll see.
21 oktober 2025
Antwoord van AED.com
Hi Janine! Thank you for sharing your experience with us! If you run into any trouble, or have any questions at all in the future, please don't hesitate to reach out to our customer care team at help@aed.com.
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