AED.com Reviews 1.761

TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Your website made it easy to order supplies and your staff reached out when a tax exempt document was needed. Thomas Sabin was most helpful! He took the time to double check that the tax exempt doc... Toon meer

Beoordeeld met 4 van de 5 sterren

Ordering was easy, received 2 emails right after order for review and deals. Reason for 4 stars is that 10 minutes later still no confirmation of order or receipt for payment and there was no option t... Toon meer

Beoordeeld met 3 van de 5 sterren

Unable to track my order. Would have been nice and comforting to be able to see where such an expensive piece of equipment was in the process of receiving it.

Beoordeeld met 5 van de 5 sterren

It was so helpful to get the reminder to check our AED and its supplies. So important that we have an AED is up to date, working order, while hoping we never need it!

Bedrijfsgegevens

  1. Medische benodigdheden winkel

Geschreven door het bedrijf

Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero. AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.

AED COUPON CODES

Geschreven door het bedrijf

Apply the following AED coupon codes at check out for a discounted price!
To receive $10 off orders of $100+ you can use code 10OFF100. To receive $25 off orders of $500+ you can use code 25OFF500. To receive $50 off orders of $1000+ you can use code 50OFF1000. Your code must be entered at time of checkout. Only one coupon per order. Not valid on past purchases.

Shipping Policy

FREE SHIPPING on orders over $99.

Free shipping on all order over $99. No code required. Standard shipping only. Applied automatically at checkout. Ship address must be within contiguous United States.

Contactgegevens

3,8

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 65% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Prompt

Pedi pads arrived promptly.

20 november 2025
Logo AED.com

Antwoord van AED.com

Hi Julie! Thanks for the positive review! We hope to be of service again in the future! Have a great day!

Beoordeeld met 5 van de 5 sterren

Real easy to order

Real easy to order.
Thank you so much.

3 december 2025
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Antwoord van AED.com

Hi Ray! We make sure ordering is easy, so you can receive your lifesaving products as soon as possible! We hope to be of service again in the future! Have a great day!

Beoordeeld met 5 van de 5 sterren

Easy to place order online

Easy to place order online. fast and on-time delivery. Provided tracking and order status update.

12 november 2025
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Antwoord van AED.com

Hi Anyi! Happy to hear it was quick and easy for you! We appreciate your review.

Beoordeeld met 4 van de 5 sterren
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Antwoord van AED.com

Hi Leslie! We strive to price our products competitively so we can be your go-to source for all your emergency preparedness needs. We appreciate your support and look forward to serving you again in the future. Have a great day!

Beoordeeld met 5 van de 5 sterren

Excellent Service

I recently contact AED4Life and had the pleasure of speaking with Monica. Using her expertise, she guided me to a better product that would suit my needs. She was also very friendly and informative on all products. We made our first purchase because of her. We will be back soon, to work with her again on other items.

27 november 2025
Review zonder uitnodiging
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Antwoord van AED.com

Hi William! Customer satisfaction is our priority—happy we could help! Thanks for your feedback!

Beoordeeld met 1 van de 5 sterren

Poor scheduling for inspection

Poor scheduling for inspection. No communication. Inspection guy showed up, looked at the unit and left without as much as a report of his findings. Will not do business again

14 oktober 2025
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Antwoord van AED.com

Hi there! We sincerely apologize for the experience you described. This is not the level of service we strive to provide, and we understand how frustrating it must have been to have no communication or proper report after the inspection.

We’d like to make this right and ensure your concerns are addressed. Please contact us directly at help@aed.com so we can review what happened and discuss a resolution. Your feedback is important, and we appreciate the opportunity to improve.

Beoordeeld met 1 van de 5 sterren

Watch out for availability

Placed an order 2 weeks ago and called to check the status. Well, the product is backordered for another 4 weeks apparently. Thanks for the heads up!

11 november 2025
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Antwoord van AED.com

Hi there! Thank you for your feedback, and we sincerely apologize for the delay. We understand how frustrating it can be to wait longer than expected, and we appreciate your patience.

Backorders can occasionally happen, but we’re working hard to get your order to you as quickly as possible. If you have any questions or would like updates in the meantime, please don’t hesitate to reach out to us at help@aed.com. Thank you again for your understanding.

Beoordeeld met 1 van de 5 sterren

payment and access to training is…

payment and access to training is terible

23 november 2025
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Antwoord van AED.com

Hi Travis! Thank you for your feedback. We’re very sorry to hear that you had a frustrating experience with payment and accessing your training. This is not the experience we want for our customers.

We’d like to help resolve this as quickly as possible. Please reach out to us at help@aed.com so we can assist you directly and ensure you have full access to your training. Your satisfaction is very important to us, and we appreciate the opportunity to make this right.

Beoordeeld met 5 van de 5 sterren

Easy Website to use

Easy to find what I was looking for, easy to order.

21 november 2025
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Antwoord van AED.com

Hi Mary! Awesome! We’re glad we could make things simple for you.

Beoordeeld met 2 van de 5 sterren

Still waiting on orders since May!

Still waiting on orders since May of this year.
I ain't happy and my customers ain't happy.

21 november 2025
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Antwoord van AED.com

Hi Kenneth! Thank you for sharing this feedback. We’re truly sorry for the delays you’ve experienced—waiting since May is completely unacceptable, and we understand how this impacts both you and your customers.

We take situations like this very seriously, and we’re committed to getting you the products you’ve been waiting for as quickly as possible.

Please reach out to us at help@aed.com so we can prioritize your case and provide a clear update. We appreciate your patience, and we’re determined to make this right.

Beoordeeld met 5 van de 5 sterren

Great Service

The website it easy to navigate; the customer service is quick and efficient!

20 november 2025
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Antwoord van AED.com

Hi SJD! Happy to hear you found our site easy to navigate! Thanks for sharing.

Beoordeeld met 1 van de 5 sterren

Cancelled my order and never told me.

You cancelled my order because you thought it was fraudulent when it wasn't. I appreciate the security steps but what you should have done was email me and let me know this was done. Instead, I had to call a week later to discover my order had been cancelled. I purchased from a different company due to this.

5 november 2025
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Antwoord van AED.com

Hi Joe! Thank you for taking the time to share this feedback. I’m truly sorry for the frustration and inconvenience this caused. While we take security seriously to protect our customers, you’re absolutely right — you should have been notified immediately if there was a concern with your order. Having to call in a week later just to find out it was cancelled is not the experience we want anyone to have.

We appreciate you pointing this out, and we’re reviewing our communication process to ensure situations like this are handled much more clearly and proactively in the future. If you ever decide to give us another try, we’d be glad to assist you. Thank you again for your honest feedback.

Beoordeeld met 5 van de 5 sterren

Tech Support is Amazing

Tech Support was very helpful, patient and informative.

4 november 2025
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Antwoord van AED.com

Hi Talisha! Customer satisfaction is our priority—happy we could help! Thanks for your feedback!

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery

3 november 2025
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Antwoord van AED.com

Hi Robert! That’s exactly what we aim for! Thanks for sharing your experience.

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