Clifton Aviation Reviews 3

We had two red letter day vouchers and decided to use them with Clifton. We couldn’t have been happier with the experience! Myself and my partner were lucky enough to fly with Quinn who tailored our experience due to us both having a 60 minute session and even though the weather wasn’t perfect we both had a really great time. Quinn introduced us both to the aircraft’s controls and made sure we were comfortable during the whole experience I couldn’t recommend Clifton any higher.

Went flying on Sunday the 17th, from the moment I arrived in was made to feel very welcome. It was obvious that safety was the prime concern. After being pampered and made to feel welcome we took to the sky's. The flight was brilliant fun and very very informative. I highly recommend clifton avation

Today, I've had the worst customer experience of my life here at Clifton Aviation Ltd. I booked a flying experience for my son who is meant to start flying lessons to attain his PPL then CPL for 7th and 9th July. A lady called Bridge asked me to pay then sent a payment link which had a different client's details and totals while attaching my invoice with the same invoice number as the other client. I found it strange. I then emailed her to correct the invoice number after I had paid. Silly me!They never bothered to correct the invoice numbers nor confirm receipt of my payment. 5 days thereafter(yesterday), I called their offices to confirm the address for my son's appointment. Shock on me! Bridge had not booked the 7th and was "off duty". I was asked me to call the day after, I disagreed. I needed to solve the issue right away. Suddenly, BOOM! Bridge appeared at work, like manna from heaven and came on phone. She had the audacity to ask me to call her today at 9am. The "queen of professionalism" never apologized and was actually in a hurry to go to a " work meeting" in the office while "off duty" . All this time, while I'm in distress, they are giggling sheepishly in the background with someone making a low IQ comment. I talked to Angela, who sounds sweet and apologizes on behalf of Bridge who promises to "call" me the day after. I make it clear to Angela that Bridge did not act professionally and that I am upset and disgusted by the behaviour. As per the script, "Queen Bridge" aka QB doesn't call me at 9am nor has she ever responded to my emails AFTER my payment. In the meantime, My son is in distress and can't wait to start his flying experience. I then call QB after my lunch break, she promises to call after 10 minutes. Voila! She actually does but guess for what? To throw a low IQ tantrum on how I said that her company is unprofessional therefore the management will refund my money. I correct her that SHE is the one who's unprofessional and that she is rude and not well mannered. I call her out for her idiotic laughter and mal handling of my case. QB hangs up in protest. Then, no, QB hasn't finished yet. She rushes to run her fingers on the keyboard to ask for my bank details and while at it, brags about how someone just cancelled a lesson for tomorrow (the day my son was to take his lesson) and she hopes I find a suitable flying school for my son. THE NERVE!