Useful platform if it matches your use case. Was a subscriber for many months. In the end couldn’t cancel my subscription in time because of a bug, contacted support a few days after the charge went... Toon meer
Bedrijf heeft geantwoord
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Even though the team could not help me because my query should have been directed to another company, they still helped me by educating me and redirecting me. Their response was quick and very profess... Toon meer
Bedrijf heeft geantwoord
Absolutely fantastic product and experience. The platform is fully customizable and ready to use, with clear step-by-step AI guidance—not only on how to use the tools, but also on how to clarify... Toon meer
Bedrijf heeft geantwoord
My experience was pretty good overall. Could’ve used quicker responses, but other than that I thought it was awesome and the people were wonderful. Thank you.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Mastermind.com is the brainchild of Tony Robbins and Dean Graziosi’s 60+ years of success in the sell-what-you-know industry. With just a monthly subscription you gain access to the tools and education you need to make your knowledge business thrive. With your subscription, you gain exclusive access to a library of resources, like, 70+ original courses to guide your growth and momentum, new monthly releases, live training sessions, the implementation system to bring your ideas to life and the most supportive, mission-driven community on the planet. Mastermind.com is the all-in-one platform for helping anyone turn their expertise into impact.
Contactgegevens
1776 N. Scottsdale Rd, PO BOX 8047 , 85257, Scottsdale, Verenigde Staten
- support@mastermind.com
- www.deangraziosi.com
4,5
Uitstekend
775 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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You cannot cancel your subscription!
I signed up to MasterMind a year ago. After a while I realised that the product does not offer the service that I needed. I was happy to take it on the chin that I misunderstood (even though I felt sure it had been mentioned in the sales pitch). Okay, so $1400 down the drain. When the anniversary was approaching, I went into the system and cancelled my subsciption. Clicked on every button that said "are you sure" YES, "Do you want to speak to someone?" NO! Just go ahead and cancel. Done. Or so I thought. Anniversary rolls around, our business bank account is slugged $1400. We report this to the bank. I email MM. Finally receive a message full of rubbish about what the product offers, which I might like to contemplate as I "consider" cancelling my subscription. I reply that I am not considering, I have CANCELLED. To prove that their cancellation system is false, I cancelled my subscription AGAIN, and there is still a message sitting in there, saying that my next renewal is due in May 2027. This is unethical. I'm waiting on my bank to get back to me, as I am not confident at all that this problem will be solved by the team at MM. Rogues.
17 mei 2026
Review zonder uitnodiging
The Customer Service was very good.
16 mei 2026
Review zonder uitnodiging
Fantastic team
Fantastic team, support is top rate and great service.
I struggled to cancel the subscription and thought it was another scam but emailed the support team and they were wonderful. Definitely recommend
22 mei 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Dear Loretta,
We want to sincerely thank you for taking the time to leave such a thoughtful review about your experience with our team!
We are very sorry to hear that you initially had difficulty canceling your subscription, but we are truly so happy to hear our team quickly resolved this for you!
Reading your words about our team being fantastic and providing great service genuinely means the world to us. Our support team always strives to respond with care, understanding, and professionalism, so knowing that you felt supported and valued throughout the process brings us so much joy.
Loretta, we are incredibly thankful that you were part of our community, and we truly hope that when the timing feels right, you may choose to return and be part of our Mastermind family once again. Please know that you will always be welcomed warmly, and we will always be here should you ever need support in the future!
With gratitude,
The Mastermind Team
Excellent company going beyond what is expected.
Even though the team could not help me because my query should have been directed to another company, they still helped me by educating me and redirecting me. Their response was quick and very professional. Tey are an incredible company.
20 mei 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Dear Rodger,
Thank you so incredibly much for taking the time to share such a thoughtful and heartfelt review about your experience with our support team.
Your kind words truly mean more to us than we can properly express, and we are deeply touched by your generosity and appreciation!
Reading that you felt our team went beyond what is expected genuinely brought so much joy to all of us. While we may not have been the direct company connected to your original inquiry, it means the world to know that our team was still able to guide, educate, and point you in the right direction :)
We are also so grateful that you highlighted the professionalism and quick response from our team. Providing thoughtful and caring support is something we value deeply, and knowing that our efforts made a positive impact on your experience truly makes our day.
Rodger, thank you again for your trust, your kindness, and for taking the time to recognize the work of our support team! Your words are genuinely encouraging and remind us why we love what we do. We feel incredibly fortunate to have had the opportunity to assist you.
With appreciation,
The Mastermind Team
Useful platform, great customer support
Useful platform if it matches your use case. Was a subscriber for many months. In the end couldn’t cancel my subscription in time because of a bug, contacted support a few days after the charge went through and they issued a full refund.
21 mei 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Dear Vladyslav,
Thank you so much for taking the time to share such thoughtful feedback about your experience with our platform and support team! We are truly grateful that you were part of our community for many months, and it means so much to us that you chose to share your experience so openly.
We are very sorry to hear that you experienced a bug while trying to cancel your subscription, and we completely understand how frustrating and stressful situations like that can feel. At the same time, we are incredibly thankful that you reached out to our support team and gave us the opportunity to help make things right for you. Knowing that our team was able to assist you quickly means a great deal to us.
Your kindness, understanding, and balanced feedback are deeply appreciated. Reviews like yours help us continue improving both our platform and the support experience we provide to every member of our community!
Thank you again, Vladyslav, for your time, your honesty, and your support throughout your journey with us. We are genuinely touched by your words, and we truly cannot wait to continue supporting you however we can moving forward.
Please always know that our team is here for you whenever you may need assistance!
With sincere gratitude and appreciation,
The Mastermind Team
great always🔥
21 mei 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Dear George,
Thank you so much for taking the time to share your wonderful review with us. Your kind words truly brought such a big smile to our faces.
We are incredibly touched and grateful for your support and for allowing us to be part of your journey. It means the world to know that your experiences with our support team have continued to be great, and we are so happy that we’ve been able to assist you along the way. Our team genuinely cares about every member of our community, so hearing feedback like yours is incredibly encouraging and uplifting!
Thank you again for your trust, your kindness, and your continued support. We truly cannot wait to continue supporting you on your journey and to be here for you every step of the way. Please always remember that our team is only a message away whenever you need us!
With heartfelt gratitude,
The Mastermind Team
My experience was pretty good overall
My experience was pretty good overall. Could’ve used quicker responses, but other than that I thought it was awesome and the people were wonderful. Thank you.
21 mei 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Dear Junior,
Thank you so much for taking the time to share your experience and feedback with us!
We truly appreciate your honest review and are very grateful for your kind words about our team. It means so much to hear that, overall, you had a positive experience and felt supported by wonderful people throughout your journey with us!
Thank you again for your patience, kindness, and support. We are so happy to have had the opportunity to assist you, and we hope to continue being here for you whenever you need us. Your encouragement truly means a lot to our entire team.
Wishing you continued success and all the very best ahead!
With gratitude,
The Mastermind Team
AI Advantage bootcamp is amazing !
I've reached the AI Advantage summit and then enrolled to the AI Advantage bootcamp with Igor Pogany. I've learned a lot, when I was already advanced ! His step by step way to getting things done is very helping ! Thanks a lot Dean et Tony to find the best people to help us move on with AI !
19 mei 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Dear Cécile,
Wow! Thank you so much for taking the time to share such a thoughtful and encouraging review about your experience with our AI Advantage Summit and the AI Advantage Bootcamp! We are incredibly happy to hear how much value you have already gained from the bootcamp program!
It is especially exciting to hear that, even coming in with an advanced level of knowledge, you were still able to learn so much throughout the summit and bootcamp experience. That says so much about your openness to growth and continued learning, and we are thrilled to know that Igor’s step-by-step teaching style has helped make the process both clear and impactful for you :)
We are also so grateful for your kind words about Dean, Tony, and the incredible experts brought into the program. Creating meaningful learning experiences with people who genuinely care about helping others move forward is something that means a great deal to our entire team, so your feedback is deeply appreciated.
Most of all, we are so excited to hear that you are enjoying your journey inside the AI Advantage Bootcamp so far. It is wonderful to know that the program is helping you expand your skills and continue building on the strong foundation you already have.
We truly cannot wait to continue supporting you throughout your bootcamp journey and to see all the amazing things you create and accomplish moving forward. Thank you again, Cecile, for your kindness, your support, and for being such a valued part of our AI Advantage family. We are cheering you on every step of the way!
With appreciation,
The Mastermind Team
My enquiry was promptly addressed
My enquiry was promptly addressed. I was doubting whether to continue with the program as I hadn't had much time to advance with my career plan. I was offered an attractive proposal to continue with Mastermind.
29 april 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Dear Luis,
Thank you so much for taking the time to share your experience with our support team. Your kind words truly mean so much to us, and we are incredibly grateful that you chose to share your journey so openly!
We completely understand how challenging it can feel when life gets busy and you are not able to move forward with your career plans as quickly as you hoped. We truly appreciate your honesty about this and are so happy to hear that our team was able to provide a solution that helped you feel encouraged to continue your journey with Mastermind! Supporting our members through every stage of their growth is deeply important to us, and knowing that we could help during this moment means more than words can express.
Most of all, we are truly so happy that you are staying as part of our Mastermind family! Please always know that you are never alone on this journey. If you ever need anything at all, whether it is support, guidance, encouragement, or assistance with any concerns you may have, our team is always here for you and happy to help in any way we can.
Thank you again, Luis, for your trust, your kindness, and for continuing to be a valued part of our community. We are truly grateful to have you with us and look forward to supporting you on your continued journey ahead :)
With heartfelt appreciation,
The Mastermind Team
Mastermind.com $1 billing bait and switch
Mastermind.com, Dean Graziosi, and Tony Robbins "scam" tool, its an aggressive marketing pipeline, high-ticket upsells, controversial and deceptive.
1. The "$1 Charity" or "Free Summit" Bait-and-Switch
The most common and vocal complaint against the platform involves its entry-level events, such as the "Thrive" virtual summits.
The Hook: Users are invited to a free event or asked to pay a nominal $1 fee, which is often advertised as a donation to a charity like Feeding America.
The Fine Print: When entering credit card details for the $1 charge, users are automatically opted into a hidden monthly subscription to Mastermind.com (usually $47 to $97 per month) after a brief "trial" period.
The Result: Thousands of users report discovering hundreds of dollars in unauthorized charges months later, having never actively logged into or used the platform.
2. Aggressive Upselling and High-Ticket "Systems"
Mastermind.com is heavily criticized for functioning less like an educational resource and more like a high-pressure sales funnel.
The Hype: The marketing promises to teach you how to "monetize what you know" or turn your life experience into a lucrative course.
The Reality: The basic subscription provides very limited features (such as a cap on live attendees). To actually get the "proven system" or the one-on-one help promised in the videos, users are immediately funneled toward "Inner Circle" memberships, "Business Systems," or intensive weekend masterminds that cost anywhere from $1,000 to over $10,000.
3. The "Fake Guru" Loophole
Critics and consumer advocates often point out that the business model being sold is inherently circular:
You pay Dean Graziosi and Tony Robbins thousands of dollars to learn how to sell a course.
The primary strategy taught often boils down to building your own high-pressure marketing funnels to sell your knowledge to someone else.
For beginners without an existing audience, email list, or established expertise, the software is largely useless, leaving them with heavy credit card debt and no viable business.
4. Administrative Friction & Customer Complaints
On consumer watchdog sites like the Better Business Bureau (BBB) and Trustpilot, negative reviews heavily highlight structural friction designed to keep your money:
Hidden Cancellation Obstacles: Users frequently complain that the "cancel" button is intentionally buried or that the system "glitches" when trying to terminate a subscription.
Refund Resistance: While they advertise money-back guarantees, customer service often pushes back, offering partial refunds or trying to downsell the user into a different tier rather than returning the full amount.
Summary: Is it a Scam?
Legally, no. It is a functioning website builder and community platform similar to Kajabi or Teachable.
Practically and ethically, it employs classic "contrepreneur" tactics. It utilizes negative-option billing (auto-renewals hidden behind low-cost entry points), hyper-emotional marketing, and predatory upsells targeted at individuals looking for financial freedom. If you do not already have a massive audience and a specific product to host, entering this funnel is widely considered a highly expensive risk.
6 mei 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Dear Michael,
Thank you for taking the time to share your detailed feedback and concerns regarding your experience with us. We are genuinely sorry to hear that your experience with our company and programs has left you feeling disappointed and frustrated.
Our intention has always been to provide educational resources, coaching, support, and tools designed to help individuals grow personally and professionally. We never want anyone to feel confused, unsupported, or dissatisfied at any point in their journey with us.
Transparency and member satisfaction are extremely important to our team, and feedback like yours is taken seriously and reviewed carefully internally. We continuously evaluate our processes, communication, and customer experience in an effort to improve and better support our community.
At this time, we have not been able to locate any account or prior interaction associated with the information currently available within your review. Because of this, our team has made attempts to better understand your experience and review the concerns you shared more thoroughly. To provide you with the most personalized support possible, our team has reached out to you directly through Trustpilot, requesting additional account details so we can properly investigate your experience further.
Once we receive more information associated with your account, we will gladly take a closer look into your concerns and assist you accordingly. We also encourage you to contact us directly at support@mastermind.com with any account details, email addresses, receipts, or additional information that may help us locate your records and better support you.
We sincerely value your feedback, Michael, as it helps us continue improving the experience we provide to our members. Thank you again for sharing your perspective, and we look forward to resolving this for you soon!
Warm regards,
The Mastermind Team
Went above and beyond to solve the…
Went above and beyond to solve the issue I was experiencing
19 april 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Dear Teddy,
Thank you so much for taking the time to leave such a thoughtful and generous review. We truly appreciate your kind words and are so grateful that you shared your experience with our support team!
We are truly so happy to hear that our support team was able to help resolve the issue you were experiencing and that you felt supported throughout the process. We understand how frustrating technical challenges or unexpected concerns can sometimes feel, which is why we always want every member of our community to feel fully supported, cared for, and never alone when reaching out for assistance.
Your kind words about our team going above and beyond truly mean more than you know. Encouraging feedback like this reminds us why we are so passionate about serving and supporting this amazing community every single day.
Thank you again, Teddy, for your trust, your generosity, and your support. Please know that we are always here for you anytime you may have questions, concerns, or need technical assistance in the future!
Sending our warmest thanks,
The Mastermind Team
They quickly replied to my email.
22 april 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Dear Tina,
Thank you for taking the time to share your experience with us! We truly appreciate your kind words and are so happy to hear that our support team was able to respond to your email quickly and provide you with a positive experience :)
We know how important it is to feel heard and supported when reaching out for assistance, and it means so much to our team to know that we could be there for you!
Thank you again for your kindness, your support, and for being part of our community. We are always here for you whenever you need us, and we look forward to continuing to support you on your journey!
With so much gratitude,
The Mastermind Team
Above & Beyond
I came to the support team with my concerns about paying off my balance and they made it very easy and efficient to do so. They even brought back a lesser balance than what I had anticipated. I’m very grateful. Thank you very much.
14 mei 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Hi Tamra,
Thank you for taking the time to share your experience with us!
We’re glad to hear our support team was able to make the process of settling your balance simple and efficient, and that the resolution exceeded your expectations with a lower balance than anticipated. Your feedback means a lot, and we truly appreciate you acknowledging the care and effort put into your experience.
Kind regards,
Mastermind.com Team
Top notch support
Top notch support. Always quick to respond and answer questions or resolve billing or technical issues.
Very professional. One of the best.
15 mei 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Hi Jude,
Thank you for taking the time to share your experience with us!
We’re pleased to hear that our support team has been able to respond quickly and help resolve your billing and technical questions. Providing clear, professional, and reliable assistance is something we take seriously, and it’s great to know that came through in your interactions with us.
We truly appreciate your feedback and are grateful to have you with us.
Warm regards,
Mastermind.com
The Mastermind team sets the gold…
The Mastermind team sets the gold standard for customer service, with quick turnaround, attentiveness, and integrity, and always delivers on their promises. I am a raving fan of their commitment to serve!
15 mei 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Hi Lana,
Thank you for taking the time to share this thoughtful feedback. It means a great deal to hear that your experience with the Mastermind team reflected quick support, attentiveness, and integrity. Consistently delivering on our commitments is something we take seriously, and it’s encouraging to know that came through clearly in your interactions with us. Your recognition of the team’s effort to serve at a high standard is genuinely appreciated.
We’re grateful for your trust and for being part of the Mastermind community. Hearing that your experience has led to this level of confidence in the support provided is exactly what we aim for, and your feedback will be shared with the team.
Warm regards,
Mastermind.com
My issue was resolved fast and I…
My issue was resolved fast and I recieved very detailed information to my questions. Friendly and profesional staff. Thank you.
24 april 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Hi Susanne,
Thank you for sharing your experience. We are glad to hear your issue was resolved quickly and that our team was able to provide detailed answers to your questions in a friendly and professional manner. We truly appreciate your kind words and your trust in us.
Best,
Mastermind.com
During the LIVE on May 13
During the LIVE on May 13, 26 I was assisted with a question I had. The support team promptly looked into the matter regarding billing and everything was taken care of. I thoroughly enjoyed the LIVE and I look forward to learning more about AI.
13 mei 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Hi Monica,
Thank you so much for your wonderful 5-star review! We’re so glad to hear that you had a positive experience during the LIVE on May 13th and that our support team was able to promptly assist you with your billing question. It’s great to know everything was resolved quickly and smoothly for you.
We also love hearing that you thoroughly enjoyed the LIVE session and are excited to continue learning more about AI. Your enthusiasm and engagement mean a lot to us, and we’re excited to be part of your learning journey moving forward.
Thank you again for taking the time to share your experience and for being a valued part of the Mastermind community!
Kind regards,
The Mastermind.com Team
This company truly cares and…
This company truly cares and over-delivers on what they promise. Excellent all around!
1 mei 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Hi Bill,
Thank you so much, Bill, for your thoughtful review and kind words! We’re truly grateful to hear that your experience has reflected the level of care, support, and value we strive to provide for every member. Knowing that you feel we over-deliver on our promises means a great deal to our team, and we’re excited to continue supporting you on your journey. We sincerely appreciate you being part of the Mastermind community!
Warm regards,
The Mastermind.com Team
Fast and great service
I received very quick and good help. They solved my case brilliantly.
26 april 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Hi Jimmy,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you received fast and effective support and that our team was able to resolve your case smoothly. Providing quick, helpful, and reliable service is incredibly important to us, so it’s great to know your experience reflected that. We truly appreciate you taking the time to share your feedback and being part of the Mastermind community!
With heartfelt appreciation,
The Mastermind Team
The Master Mind Team Truly Overdelivers!
Absolutely fantastic product and experience. The platform is fully customizable and ready to use, with clear step-by-step AI guidance—not only on how to use the tools, but also on how to clarify your vision, define your ideal customer, set goals, and tailor your communication.
You also get daily tips, motivation, a like-minded community, regular meetups, and incredible course content that is, on its own, well worth the price.
During a tough personal period, the Master Mind team went above and beyond to support me and helped me not lose progress on my dream project. I’m beyond grateful for their kindness and understanding.
This is not just a product—it’s a dream come true for those willing to go the extra mile. Thank you, Master Mind team, for making the world a better place. Keep it up—you’re truly changing lives 🙏
14 mei 2026
Review zonder uitnodiging
Antwoord van Mastermind.com
Hi Jelena,
Thank you so much for this incredibly thoughtful and inspiring review. Reading about your experience means the world to our entire team. We are so grateful to have been a part of your journey and honored that you trusted us to support you through both your business goals and a difficult personal season.
It’s wonderful to hear that the platform, AI guidance, community, and course content have helped bring clarity, motivation, and momentum to your dream project. Our mission has always been to create more than just a program — we want to provide real support, practical tools, and a community that empowers people to pursue the life and business they envision for themselves.
Your kind words about the team’s care and understanding truly mean a lot. Thank you again for taking the time to share your experience and for being such a valued part of the Mastermind community. We’re cheering you on every step of the way and cannot wait to see all that you continue to accomplish!
With gratitude,
The Mastermind Team
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