Expert Verdict Reviews 3.289

I don’t want to even give 1 star, I ordered a fan on 25 May and immediately the payment of £131.95 went from
My account, I rang today to see how long it would be to be told they have sold out!! I said but you have taken my money and I had an email confirmation you would email me when it’s dispatched. She said she would refund me, I am disgusted!! When were they going to tell me it was out of stock??? Would never order from here, I’m disgusted

Thanks for prompt delivery.

EVRI provide good service from Scott’s and expert verdict- my only issue is the phone lines- always faint, and I have to ask them to up the volume, also often distorted and I have to ask them to repeat most of what they say. Very off-putting for me, and I’m sure for call handlers too.
Anne

Order placed on 30April Evri still waiting to receive the parcel What's going on with this item. Please contact me urgently Michael Bridge

Phoned customer service today about a refund amount i received back into my a/c. The man was very rude & the tone of his voice talking to me like i was a kid.
When i told me him he was being very rude, replied i was rude which i was not then he hung up the phone on me. I will now not be using this company again.

The organic cold pressed ginger and turmeric juices are absolutely superb – they taste exactly like homemade, with that authentic, fresh quality you simply can’t find in most store-bought products. You can really tell these are genuinely cold pressed and organic.
What made my experience truly memorable was the exceptional customer service from Halina, the store manager. She went completely above and beyond today, surprising me with an amazing gesture to help with a situation I was facing. She didn’t have to do it, but she chose to – and that kind of thoughtful initiative is rare and deeply appreciated.
Thank you so much for the excellent customer service and top quality products. Fully recommend!​​​​​​​​​​​​​​​​

THANK YOU
JAY

I have used Expert Verdict many times over the years,
not once have I been let down,

I placed my order with Jeffery who was a cheerful chap

all went through smooth.

Dave

I had the pleasure of speaking to a young lad called Jeffery. He was perfect to the core, I can't wait to receive my order.

really bad service packet came empty talked to like a child then sent a form and photo of empty packet going in letter box on the form I had to tick packet not received BUT IT WAS it was empty I will never deal with them or there other associates again ever and there customer services do not ring back or have regard for older people

Updating password
Unable to complete
so no order could be placed
multiple order total about £200

Lovely, friendly, helpful telephone sales assistants. Amazing selection of goods. Excellent quality and great prices. Items delivered speedily, by friendly couriers on time and superbly packaged.

I ordered two items, which brought the total sale over £70 and entered the offer code on the brochure to claim the 15% discount. When I came to pay, my card company's security check was super sensitive and queried the transaction -twice. I then tried a different card and that was no problem. What i didn't realise was that cancelling the first try cleared the offer code, and so I paid the full amount. I imediately telephoned but was told that the transcation hadn't appeared on their computer yet - odd I thought, but as suggested rang again a couple of hours later, but again they couldn''t find it - call again in the morning. This I did, but a very symathetic lady said that the parcel had been processed and that she couln't change the Payment. I then sent a letter and got a very swift reply confirming they had credited my card account with the discount, so in the end one very happy customer. Just a pity that it couldn't have been sorted a bit quicker!

I ordered a Lamp & a small Blue Carpet, the Lamp arrived on Sat 30th Aug, its now working fine. The Blue Carpet has not arrived yet. Please advise delivery date. Many thanks, B, Bibby.

Products are great and worth the price,,

Item as described, good value for money and swift delivery.👍👍

Lena who I dealt with was very helpful I had a 10% discount code and bought a 3 step safety ladder which took price down to 86.94 however it looks like there was a delivery charge as I ended up paying 96.94. The email confirming delivery says free delivery so I am going to phone them back also I discovered there was a ladder that was very similar that was reduced by £30 sadly that wasn't mentioned. I recontacted the company and again spoke with Lena. I explained about a similar step ladder that was 30quid cheaper and she was able to amend my order for the cheaper step ladder and arrange a refund of the difference. All praise to Lena who apologised saying she hadn't realised about the similar product and who handled my enquiry with patience, nothing was too much trouble for Lena

Very helpful and coherent telephone order service

I was impressed by Colin’s telephone manner and the precise and efficient way in which he took my order for a cordless hedge trimmer.

Having received WC Powder and sending various emails with reference to the date on the top of the lid, I am still waiting for a reply. The Powder is hard instead of free flowing and I had to empty the pot in order to remove the measuring cup.

A product I had been looking for for sometime to exactly meet my requirements HOWEVER they advised me it was on it's way but never arrived so took it up with them.
The use EVRi for deliveries whose service is well known for their incompetance so in the end they have had to give me a refund.
Sadly they are unable to do any better and I see I am one of many customers who have suffered similar experiences. WILL NEVER USE THEM AGAIN SADLY