Great car wash, except one of the side brushes seems permanently out of action (ie, for years). Occasional discounted price for upgrades is good.
Locatie
Wijzig locatie3 Nethertown Broad Street, KY12 7DS Dunfermline, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Was confused to start with the QR codes and paying with phone, but pleased to say it worked smoothly even for an older gent like myself. The wash itself was reasonable but I did have to remove mud aft... Toon meer
Bedrijf heeft geantwoord
Good car wash, but pre-wash wasn’t done thoroughly enough as the only one side of the car done properly. The exit is not so good either as the strips used leave smears over the car, especially the win... Toon meer
Bedrijf heeft geantwoord
Always a great experience. We use this car wash for both our cars. Great value for money, the staff are friendly, clear in their gestures of when to move the car etc. We have a problem of lots of bi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contactgegevens
3 Nethertown Broad Street, KY12 7DS, Dunfermline, Verenigd Koninkrijk
4,1
Goed
68 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Dirt still left on car
Dirt still left on car; bird poop not removed. Windscreen still had dirt smeared on. Car was soaking at the back, not dried at all. Overall not a good clean as I had to get out a cloth and spray cleaner to clean the bits not done by the carwash
21 mei 2026
Great car wash, but...
Great car wash, except one of the side brushes seems permanently out of action (ie, for years).
Occasional discounted price for upgrades is good.
21 mei 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Great car wash for a good price
14 mei 2026
Antwoord van IMO Car Wash - Dunfermline
Wendy,
We're happy you found our car wash satisfactory and affordable. We appreciate your positive feedback!
IMO Car Wash
Antwoord van IMO Car Wash - Dunfermline
Hey Colin,
Thank you so much for your 5-star review.
We’re thrilled to hear that you’re so satisfied with our customer service. Our team always does its best to make your visit as pleasant as possible.
We look forward to seeing you again soon!
Best regards,
Your IMO Car Wash Team 🚗✨
Antwoord van IMO Car Wash - Dunfermline
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Antwoord van IMO Car Wash - Dunfermline
Carol Anderson,
We appreciate you sharing your experience! We're so happy to hear that you found our service fast and our staff friendly during your visit.
IMO Car Wash
Despite asking if my roof bars would be…
Despite asking if my roof bars would be okay, they simply stated that the roof might not get fully cleaned. Went in, and the roof roller got jammed repeatedly, damaged my roof bars and denting the top of my car. I had only discovered this damage when removing the bars later to clean the roof. Customer service wouldn't help, stating I'd need to speak to the 'self-employed' staff at the car wash. Not sure why they had to sneak in the 'self-employed' part, but regardless, they were also no help and blamed me. Now considering civil court action.
29 april 2026
Antwoord van IMO Car Wash - Dunfermline
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Antwoord van IMO Car Wash - Dunfermline
Joanna King,
We're happy to hear that you found our staff helpful, the service quick, and your car sparkling clean. We appreciate your positive feedback!
IMO Car Wash
Great service and cannot fault the team…
Great service and cannot fault the team here. It’s a great setup !! Car always comes out gleaming.
24 april 2026
Antwoord van IMO Car Wash - Dunfermline
customer,
We appreciate you sharing your experience! We're so glad to hear that you find our service great and that your car always comes out gleaming.
IMO Car Wash
Whatever was spray on my Mercedes AMG…
Whatever was spray on my Mercedes AMG has left what looks like oily marks on the black trim around my side windows. Not happy!!
25 april 2026
Antwoord van IMO Car Wash - Dunfermline
Lynn Keddie,
We're very sorry to hear about the oily marks on your Mercedes AMG trim. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Quick and efficient but needs some…
Quick and efficient but needs some maintenance as some brushes and sprays aren't working. I last reported this over a year ago.
10 april 2026
Antwoord van IMO Car Wash - Dunfermline
customer,
We appreciate your feedback and apologize that some equipment isn't working. We'll look into this issue and ensure that maintenance is performed promptly.
IMO Car Wash
Good car wash
Good car wash, but pre-wash wasn’t done thoroughly enough as the only one side of the car done properly. The exit is not so good either as the strips used leave smears over the car, especially the windows.
8 april 2026
Antwoord van IMO Car Wash - Dunfermline
Mr Brand,
We regret that the pre-wash and exit strips left smears. We appreciate your feedback and will review our processes to improve the cleaning quality. Thank you.
IMO Car Wash
Pleasant helpful staff.
5 april 2026
Antwoord van IMO Car Wash - Dunfermline
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Good until the last part
The hanging cloths at the end were potentially dirty as my car seemed clean before this but afterwards it looked like it had been rinsed with dirty water as it was covered in dirty water spots
27 maart 2026
Antwoord van IMO Car Wash - Dunfermline
Caroline,
We appreciate your feedback and regret to hear about the dirty water spots on your car. We will investigate the hanging cloths to ensure they don't cause this issue.
IMO Car Wash
It was quick
It was quick, easy, and nice to see my little car shining again! Staff were polite and efficient. A great service
26 maart 2026
Antwoord van IMO Car Wash - Dunfermline
V Morris,
We're happy you had a quick and easy experience and that our team was polite and efficient. It's great to know your car is shining again! Thanks for the feedback.
IMO Car Wash
Car wasn’t washed right
Car wasn’t washed right. Was a bit busy so guy looked like he was in a rush! Definitely not worth 18 pound ! The was I got I wouldn’t pay 5 pound for never mind 18 feel absolutely robbed won’t be back
27 maart 2026
Antwoord van IMO Car Wash - Dunfermline
Reece,
We regret that the wash quality was unsatisfactory and the service felt rushed. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Antwoord van IMO Car Wash - Dunfermline
customer,
We appreciate your feedback and are so happy to hear that you found our staff great and our service quick!
IMO Car Wash
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.