Top Class service. Did exactly what they promised and the reason why I used them again. I was looking for a specific Tom Ford frame. JPOpticians/Spex4less didn't have it in stock but said they cou... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered a pair of Gucci sunglasses 9 days ago, arrived today and I’m over the moon! Incredible product which was extremely well packaged and presented with all original Gucci authentications, case, cl... Toon meer
Bedrijf heeft geantwoord
Brilliant opticians! I’ve lost count of how many pairs of sunglasses, varifocals and VDU glasses I’ve had reglazed by JP! Excellent quality reglazing, seamless delivery experience and great value for... Toon meer
Bedrijf heeft geantwoord
I saw the Gucci frames online so knew what I wanted. A quick Google search showed the JP Opticians had them at a very reasonable cost. I placed the prescription order on Sunday and they glasses a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
LIverpool, Verenigd Koninkrijk
- 0151 347 7206
- contact@jpopticians.com
- www.jpopticians.com
4,6
Uitstekend
688 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Top Class service
Top Class service. Did exactly what they promised and the reason why I used them again.
I was looking for a specific Tom Ford frame. JPOpticians/Spex4less didn't have it in stock but said they could order in AND honour a 4in1 offer.
Amazing price as I opted for all the lens extras and thin lenses
I would need to wait 3 weeks but I got the glasses inside this time and I'm delighted.
My wife is looking for glasses too and I cannot recommend JP/Spex4less highly enough
5 februari 2026
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi Chris,
Thanks so much for coming back to us and for leaving such a great review. We’re really pleased we could source the frame you wanted, keep the offer for you, and get everything to you on time. Your recommendation means a lot to the team, and we’d be happy to help your wife when she’s ready.
Very efficient and professional service
Very efficient and professional optical service.
I sent me existing frames off to them for reglazing with new lenses. I had them returned to me within a week of sending them off. Very pleased with prices and the the overall experience.
5 december 2025
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi Barrie,
Thank you for taking the time to leave such a thoughtful review. We’re really pleased to hear that the reglazing process was quick and straightforward, and that your frames were returned to you within a week. It’s great to know you were happy with both the pricing and the overall experience, and we truly appreciate you choosing our service.
Excellent service
I have bought several pairs of glasses fro JP Opticians and have been very impressed with the prices and service. I recently needed to contact them about a mistake I had made with an order and it was dealt with very efficiently. Really good company.
10 juli 2025
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi Raymond,
Thank you very much for your continued support and for taking the time to leave such a positive review. We’re really pleased to hear you’ve been impressed with both our pricing and service over multiple orders. It’s especially good to know the issue with your recent order was resolved quickly and efficiently. Your trust means a great deal to us.
Unhelpful experience
I ordered a normal glasses frame (no prescription, i asked for frame only) 19 days ago (was quoted 7-14 days), then was contacted about if I wanted lenses in my 'sunglasses to which i explained that a) i didn't order sunglasses, and b) i asked for frame only when ordering. Then today, I got a phone call from JP saying that they got the wrong frame in and no longer supply tiffany, even though again it was less than 3 weeks since it was ordered. They didn't offer to try and source the frame or anything, so now I have waited almost 3 weeks for a frame to swap my lenses into, and now have to wait for the refund before I can then order from somewhere else. Would not recommend.
19 maart 2025
Review zonder uitnodiging
Antwoord van J.P. Opticians
Thank you for sharing your feedback.
We are truly sorry to hear about the confusing and frustrating experience you had with your order back in March. We would like to let you know that our company has recently been taken over by new management, and we are working incredibly hard to overhaul our communication and ordering processes so that delays and misunderstandings like this are a thing of the past.
Even though this occurred before we stepped in, we would still love the opportunity to make things right and see if we can help you find the frames you were looking for. Please reach out to us directly at 0151 303 0066 so we can discuss how to turn this experience around for you.
Kind regards
Jacky
Manager
Incredible product, price and service
Ordered a pair of Gucci sunglasses 9 days ago, arrived today and I’m over the moon! Incredible product which was extremely well packaged and presented with all original Gucci authentications, case, cloth etc. Protected in a great sturdy JP opticians packaging. By far the best price I could find these for anywhere. Will absolutely purchase again, ok so it can take 10-14 days but we’ll worth the wait considering the price and quality.
4 februari 2025
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi Shaun,
Thank you so much for taking the time to share such a detailed review. We’re delighted to hear you’re over the moon with your Gucci sunglasses and that everything arrived safely and well presented.
It’s great to know the packaging, authenticity, and pricing all met your expectations. We really appreciate your understanding on delivery times and look forward to welcoming you back again.
Really pleased with my glasses
Really pleased with my glasses. Arrived in good time and great customer service. Will order from them again.
3 februari 2025
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi SB,
Thank you for sharing your experience with us. We’re glad to hear you’re happy with your glasses and the service you received. Knowing you’d order from us again is greatly appreciated, and we look forward to assisting you in the future.
All round amazing
Glasses arrived yesterday and they are perfect.
The price was unbelievable and the service was great!
Will definitely be using again
11 januari 2025
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi Cols,
Thank you very much for your lovely feedback. We’re happy to hear that you’re delighted with your glasses and that everything met your expectations. Providing quality eyewear at competitive prices, alongside dependable service, is what we aim for with every order.
We focus on making the process straightforward and ensuring each pair is prepared accurately and dispatched promptly. Your support means a great deal to us, and we’re pleased you would choose to use us again.
First class
Absolutely first class service from start to finish.
Great customer service, great selection of frames all at a great price. Highly recommend.
9 januari 2025
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi Matt,
Thanks so much for sharing your experience with us. We’re really pleased to hear your glasses arrived and that you’re happy with both the quality and the value. Knowing the service met your expectations means a lot to the team. We truly appreciate your support and look forward to assisting you again.
I am so happy with my recent order!
I am so happy with my recent order. I am currently shopping for my sunglasses now and plan on ordering them from you. I live in the USA and honestly can order from anywhere here but I’m so satisfied with your products that I will be continuing to use you for my eyeglasses now and in the future.
Thank you!
Patricia Cardinal
New York
19 november 2024
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi Patricia,
Thank you for your kind words and for such positive feedback. We’re really pleased to hear you were so satisfied with your recent order and that you’re planning to order your sunglasses from us too. Knowing that customers overseas choose us despite having many local options is incredibly rewarding. We truly appreciate your continued custom and look forward to helping you again.
Good quality and as described
Good quality and as described. Easy to order and upload prescription. Half the price of my usual optician. Would order again, definitely recommend!
16 december 2024
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi Mandy,
Thanks so much for sharing your experience with us. We’re delighted to hear everything arrived as described and that the ordering process was simple from start to finish. Knowing you were happy with both the quality and the value means a lot to us. Your recommendation is greatly appreciated, and we’d be happy to assist again in the future.
Glasses doesn’t sit well
Glasses doesn’t sit well, and no one contacted me since I revived order to check if everything was ok, not great service
13 november 2024
Review zonder uitnodiging
Antwoord van J.P. Opticians
Thank you for sharing your experience.
We were very sorry to read about the issues you faced with your order and the lack of communication you received last January. We would love the chance to set the record straight and let you know that this online store has recently been taken over by our family-run eyewear company. We have been dedicated to providing excellent customer care since 2004, and we are now bringing those same high standards and personal touch to this business. It is our goal to ensure no customer feels overlooked, and we would truly value the opportunity to restore your faith in our service. Please feel free to reach out to me directly at 0151 303 0066 so we can have a chat and see how we can assist you moving forward.
Kind regards
Jacky
Manager
Good price and delivered very quickly.
Good price and delivered very quickly.
10 december 2024
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi Murray,
Thank you for taking the time to leave a review. We’re really pleased to hear you were happy with the price and that your order was delivered so quickly. It’s great to know everything met your expectations, and we truly appreciate your support.
The worst experience I have ever had!
The worst experience I have ever had!
I am extremely disappointed with the experience I have had with your company. I placed an order for sunglasses on the 5th of December, and I was assured delivery within 7–10 working days. However, it has now been almost 20 working days, and I have yet to receive my order.
On the 23rd of December, I was informed that my order was with Royal Mail, yet your system shows that the item is still awaiting shipment. This inconsistency is highly frustrating, and to make matters worse, there is no option to cancel my order.
I dropped lots of email however there is no return and also no contact number. I will never use this company and never suggest!!
27 december 2024
Review zonder uitnodiging
Antwoord van J.P. Opticians
Thank you for sharing your experience.
We were very sorry to read about the issues you faced with your order and the lack of communication you received in December 2024. We would love the chance to set the record straight and let you know that this online store has recently been taken over by our family-run eyewear company. We have been dedicated to providing excellent customer care since 2004, and we are now bringing those same high standards and personal touch to this business. It is our goal to ensure no customer feels overlooked, and we would truly value the opportunity to restore your faith in our service. Please feel free to reach out to me directly at 0151 303 0066 so we can have a chat and see how we can assist you moving forward.
Kind regards
Jacky
Manager
Prescription glasses
This was the first time I purchased glasses from this company and I am so pleased with them, also 1st class service and fantastic prices. This is my number 1 place to buy prescription glasses from now on. I am so pleased with my purchase ☺️
4 november 2024
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us.
Outstanding Service & Price
I saw the Gucci frames online so knew what I wanted. A quick Google search showed the JP Opticians had them at a very reasonable cost.
I placed the prescription order on Sunday and they glasses arrived at my door on the Tuesday. No nonsense emails saying they are being glazed, or adjusted or manufactured.
Service at its best and will definitely use them again!
21 oktober 2024
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi, Thank you for your feedback, we are glad you are happy with your purchase.
Antwoord van J.P. Opticians
Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us.
Great guys.
They Always have a huge selection, quick with their responses and offer good value for money. Would highly recommend.
12 oktober 2024
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi, Thank you for your feedback, we are glad you are happy with your purchase.
Just what I ordered.First class ,Promptly delivered
Just what I ordered.First class
22 oktober 2024
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us.
Glasses re glazed
I’ve bought prescription glasses from JP options before but first time reglazing. It was so easy and the delivery was excellent! Thay were returned to me within a week….I would highly recommend them..
23 september 2024
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. We appreciate your continued custom.
Amazing services
Amazing services, brilliant price - arrived very quickly! Would highly recommend.
14 september 2024
Review zonder uitnodiging
Antwoord van J.P. Opticians
Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.