Onlymaker Reviews 1.327

Had mistakingly chose the wrong size boot. All it took to correct the order was a simple email. It was quick and without fuss. Well done Onlymaker!

The sizes are way too big, it takes weeks for your item to arrive, then it has poor customer service. If you want to exchange it, you have to pay for the return costs yourself, which also takes weeks. In short, it took almost 3 months and then suddenly the wrong size arrived. The delivery guarantee is over and there is no response from customer service anymore. Cheap stuff from China that costs you expensive dollars and euros. Don't order from there.

Excellent service client !

I had mistakenly ordered the wrong size of shoes for myself. I received an email to confirm the size or request a different size. I have a few pairs of shoes already, and could not be happier with them and the customer service.

I love this brand so much! I’m a man and a little bit of a bigger person, and the shoes I order are never too tight, never too uncomfortable and never too small, they also support me and my body weight so so well!!!

Awesome customer service. They reached out to me regarding the size I originally ordered (I accidentally made a mistake with the size) because it was not a typical size. Thanks to them I'll be getting the correct size!

I have bought several pairs of shoes from Onlymaker and their products are very good. However, back in September I purchased three pairs of shoes from them. I still haven’t received them. They are now using a courier company called SpeedX who have a dreadful reputation. I contacted Onlymaker for assistance for which I received very little assistance. I love their shoes but I won’t pay for fresh air. I’m not going to buy anything else from Onlymaker.

Die Größentabelle von Onlymaker ist falsch, deshalb musste ich die Stiefel zurücksenden. Die Rücksendekosten durfte ich bezahlen. Und die ursprünglichen Versandkosten dürfte ich dann auch noch bezahlen ,weil sie nicht erstattet wurden. Dieses Verhalten ist fragwürdig . Ich glaube nicht dass das so rechtens ist.
Onlymaker kann man nicht weiterempfehlen.

Great customer service. Ordered the wrong shoe size and emailed customer support. They replied within a few hrs and updated the shoe size before the order went out.

I wrote an email to mention that my address was not written correctly. I received a prompt reply to say that my address has now been amended properly. I appreciate the fast service.

This company was very responsive and they made my life super easy.

Expert and immediate customer service. Product is well made and variety is awesome.. price for a well made product is also great

I orderd a pair of heels for my lady and a after the order was placed, i realized the heel height was to tall for her to be able to walk in. Customer service cancelled the order and refunded the purchase price with no issues.

While I was on the website I accidentally clicked the wrong size. Since I live NA and sent the email during the day and I got a response by 9pm that night ! Got the size corrected with little to no hassle!

Love the shoes and love the service.

Väldigt proffsiga,,,Bra kvalitet

I ordered a pair of heels for an upcoming event and after I placed my order I realized with shipping times they would not be here in time. I emailed the company about canceling my order and they were quick to respond and helped me get the order cancelled. I will try ordering again in the future when I don’t have a time crunch to receive my order.

The people at onlymaker have been wonderful with helping me with my order. I definitely will be ordering more of their shoes and boots!

Always happy with my shoes and service from onlymaker

Absolutely fantastic shoes! They are so well made and fit me perfectly! I can't wait to order more from Onlymaker!

Asked for a refund because I bought the wrong shoes the order was cancelled within 4 hours and money was refunded in 3 days.