Exceptional!! Being a fan of good cases I have used many many phones and cases but trust me on this one can never find a case so well built in-terms of Quality of materials and attention to det... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
If you dont want a boring Apple case but still want a high quality product YoungKit is your choice! Ive tried a decent amount of cases on my 14pro max but every case i ordered didnt satisfy me with i... Toon meer
Bedrijf heeft geantwoord
I bought a product for IPhone 15 Pro, and a product for IPhone 15 Pro Max arrived for me. I have nothing to do, I've already sent an email requesting the exchange but I didn't receive any feedback.... Toon meer
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The product is well designed with a quality! I bought an iPhone case, it is really nice and I am happy with it. However, they have a serious delay issue with the delivery time. It took more than 50... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
YOUNGKIT is a global 3C accessories brand registered by Guangzhou Laigu Electronic Technology Co,Ltd. From May,2022, Guangzhou Dapu Electronic Products Co., Ltd was authorauthoized to responsible for advertising the brand. Guangzhou Dapu Electronic Products Co., Ltd has been established since 2016. It has 3brands and one factory. YOUNGKIT, our new brand, Chinese called Yuanqi, devote to designmore fashion and trendy phonecase to more young peoplefor show themself. YOUNGKIT, was registered in 2018, with products coming out in 2021,which has its own brand VI and designed very popular phone casefor chinese . Also,some 3C experts like to promote our products and Youngkit have a great influence on the entire 3C mobile phone case. In particular, we integrated the IMD process into phone case, which revitalized many IMD factories. YOUNGKIT, has own strong design team. The design director is a professor from Guangzhou Academy of Fine Arts ,who has more than 20 years of brand design.In May 2022, YOUNGKIT began to develop overseas markets. At present, we have a layout for online celebrity marketing in Tiktok, Instagram, and Facebook. Moreover,YOUNGKIT has Alibaba and offline brick-and-mortar stores. In July 2022, we began to deploy Google Ads ,Facebook ads and tiktok ads to promoto the phonecase. Therefore,we try our best to make Youngkit be a popular brand for more andmore people and contribute to the development of society.
Contactgegevens
4,3
Uitstekend
183 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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I can really recommend this company.
My phone case came early and in good condition. The material was great and it looked like the picture. The case even had some parts made out of metal which I think is great. Really good for the price.
24 oktober 2024
Review zonder uitnodiging
Antwoord van YOUNGKiT
Dear LLeo,
Thank you so much for taking the time to leave us a positive review! We’re thrilled to hear that you’re pleased with your phone case and that it arrived early and in great condition. Your satisfaction means a lot to us, and we look forward to serving you again!
Best regards,
Cindy| YOUNGKIT Team
Worst customer service if you have any issues/return
I wanted to return/exchange with a lighter case because my case was heavy. They say 10 days no question return but they expect "tag" (not just box) and "pay shipping to China" Worst reply from the company -
Product Condition: To be eligible for a refund or exchange, the item must be in the same condition in which you received it, unused, with tags intact and in its original packaging.
Shipping Costs: The cost of return shipping is the responsibility of the customer. We strongly recommend you choose a courier service that offers tracking option for the return package. If the package does not reach us safely, we will not be able to issue any refund or exchange.
Lost Packages: We are not responsible for packages lost or stolen during return transit.
International Returns: For all international returns, we are not responsible for any customs fees, which may include, but are not limited to, duties, taxes, and brokerage fees. (The amount of this fee depends on each country's policies and specific product conditions. We regret that we have no way of knowing for sure.)
4 november 2024
Review zonder uitnodiging
Antwoord van YOUNGKiT
Dear Jem,
Thank you for sharing your feedback with us. We understand your concerns and would like to clarify our policies to provide better insight.
Our "one-time replacement" policy applies to defective items within six months from the original purchase date. For eligible cases, customers simply need to provide a description and clear photos or videos showing the defect, and we will cover the replacement cost.
However, since your order does not fall under this category, we are unable to waive the return shipping and customs fees. We appreciate your understanding of this policy.
We apologize if this experience did not meet your expectations.
Thank you again for your time and understanding.
Best regards,
Cindy|YOUNGKIT Team
hope it will be better
14 oktober 2024
Antwoord van YOUNGKiT
Dear 柏臺,
Thank you for your feedback. We’re always looking for ways to improve, and your input helps us understand where we can do better. If there’s anything specific you’d like to share about your experience, please don’t hesitate to reach out. We’re here to help and committed to enhancing our products and services to meet your expectations.
Best regards,
Cindy|YOUNGKIT Team
Youngkit are the best
My experience with your company has consistently been exceptional, particularly regarding the quality and reliability of your cases and services. The cases are of high quality, easy to handle, and durable. They provide a comfortable and secure fit, making them ideal for various purposes.
13 september 2024
Antwoord van YOUNGKiT
Dear Shubu,
Thank you so much for your wonderful review! Your recommendation means a lot to us.
We strive to provide amazing quality and service to all our customers, and your positive feedback is truly appreciated.
We look forward to serving you again in the future and hope to see you soon!
Thanks a million!
Best regards,
Cindy | YOUNGKIT Team
Dead company
The company email and social media is as good as dead. Email, whatsapp and facebook message them regarding my order shipment not a single reply in all 3 platforms.
18 september 2024
Review zonder uitnodiging
Antwoord van YOUNGKiT
Dear Nevin,
We sincerely apologize for the delay in responding to your inquiry.During the time you reached out, our entire team was on a break to celebrate the traditional Chinese Mid-Autumn Festival, which caused a delay in getting back to you. As soon as we returned to the office, we immediately addressed your messages and processed your order per your request. We have responded to you via email, Facebook, and WhatsApp.
We also explained the reason for the delayed response as soon as we were able to get in touch with you.
We truly appreciate your understanding in this matter, and we assure you that this was simply a misunderstanding. Your satisfaction is important to us, and we’re here to assist you with any further questions or concerns.
Best regards,
Cindy
YOUNGKIT Team
Excelente calidad y buena sensación al…
Excelente calidad y buena sensación al tacto.
23 augustus 2024
Review zonder uitnodiging
Antwoord van YOUNGKiT
Dear Van Xahau,
Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you enjoyed your experience with us and that you found our products to be of high quality. We look forward to serving you again in the future and hope to see you soon!
Best regards,
Cindy| YOUNGKIT Team
The product was as I saw in the page…
The product was as I saw in the page and the time of delivery was very fast
18 juli 2024
Antwoord van YOUNGKiT
Dear IVONNE HENKEL,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear that the product met your expectations and that you were satisfied with the quick delivery.
Your satisfaction is incredibly important to us, and it means the world to know that we’ve made a positive impact on your experience. We’re committed to maintaining this level of service and quality for all our customers.
If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Thank you once again for choosing YOUNGKIT!
Best regards,
Cindy|YOUNGKIT
Antwoord van YOUNGKiT
Dear Kumar,
Thank you for your recent purchase from our website, and I’m truly sorry to hear that you’re not satisfied with your experience.
To better understand the issue and resolve it as quickly as possible, I’ve sent you an email asking for more details about your concern. Your feedback is very important to us, and we want to make sure that we address any problems you may have encountered.
Please take a moment to check your inbox at your convenience. We are committed to providing you with a satisfactory resolution.
Thank you for your patience and understanding.
Best regards,
Cindy|YOUNGKIT Team
Excellent customer support!!
Products are amazing & customer support are really helpful.
24 juli 2024
Review zonder uitnodiging
Great Support !!
I received a case that had a production defect. I contacted support and it was really worth it. They were friendly and helpful and sent me a new case. I already own several cases from Youngkit and can really recommend them to anyone who is looking for a nice case!
30 juni 2024
Antwoord van YOUNGKiT
Dear Resul Yilmaz,
We're sorry you had a bad shopping experience.
We will contact you via email to solve this problem.
Please wait patiently.
Any question,please feel free to contact us and we will reach you at the soonest.
Thank you very much. Have a good day!
Best Regards,
Cindy| YOUNGKIT Team
I got the wrong case that I had ordered…
I got the wrong case that I had ordered but honestly it’s whatever. This one that I received is the new case cyberpunk luminous that has the sand but I like it. I’m going to get the purple one next but that will be on my next pay lol
20 juni 2024
Review zonder uitnodiging
Antwoord van YOUNGKiT
Dear Edgar Matias,
We sincerely apologize for the inconvenience caused by receiving the wrong case. Thank you for sharing your experience with us. We greatly value our customers' feedback and are committed to ensuring a positive experience.
We have sent you an email and kindly ask you to check it at your convenience. We hope it will assist with your next purchase.
We look forward to serving you again.
Best regards,
Cindy|YOUNGKIT Team
Love the quality
The case arrived in a short time and the quality is great
11 juni 2024
Review zonder uitnodiging
Antwoord van YOUNGKiT
Dear Alexandra Zúñiga,
Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love the case and that it arrived on time. Your recommendation means a lot to us.
We strive to provide amazing quality and service to all our customers, and your positive feedback is truly appreciated.
We look forward to serving you again in the future and hope to see you soon!
Thanks a million!
Best regards,
Cindy | YOUNGKIT Team
Nice case which i got
Nice case which i got. It fits my phone perfectly. And trust worthy brand…
20 juni 2024
Review zonder uitnodiging
Antwoord van YOUNGKiT
Dear Mahish Chokkara,
Thank you so much for taking the time to leave us a positive review! We are delighted to hear that the case fits your phone perfectly and that you find our brand trustworthy. Your satisfaction is our top priority, and your positive feedback truly means a lot to us.
We look forward to serving you again in the future!
Best regards,
Cindy|YOUNGKIT Team
The phone stand not strong
28 mei 2024
Antwoord van YOUNGKiT
Dear Chuan Chen Ng,
Thank you for your feedback. We are sorry to hear that the phone stand did not meet your expectations in terms of strength. Your feedback is invaluable to us as we strive to improve our products and services.
We will certainly pass your comments on to our relevant department for further review and improvement. We appreciate your patience and understanding, and we hope to provide you with a better experience in the future.
Best regards,
Cindy|YOUNGKIT Team
Antwoord van YOUNGKiT
Dear Danaiwat Jitwitsarutkul,
Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you enjoyed your experience with us and that you found our products to be of high quality.
We look forward to serving you again in the future and hope to see you soon!
Best regards,
Cindy| YOUNGKIT Team
This case was worth the wait
This case was worth the wait. I hate bulky ugly cases. This case is slimline yet protects my phone and is smooth to touch. Quality is outstanding. Very quick delivery too. Highly recommend this company
6 juni 2024
Review zonder uitnodiging
Antwoord van YOUNGKiT
Dear Guest,
Thank you so much for your wonderful review! We are thrilled to hear that you love the case and that it arrived on time. Your recommendation means a lot to us.
We strive to provide amazing quality and service to all our customers, and your positive feedback is truly appreciated.
We look forward to serving you again in the future and hope to see you soon!
Thanks a million!
Best regards,
Cindy | YOUNGKIT Team
They were very helpful
They were very helpful. Thank you especially Cindy. We were very pleased and I would recommend Young Kit to everyone.
4 juni 2024
Review zonder uitnodiging
Antwoord van YOUNGKiT
Dear Mehmet,
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with us.Your generous and encouraging words mean a great deal to us and motivate our entire team to strive for excellence.
We are deeply honored that you chose our services/products and that we could provide an experience that met your expectations. Your satisfaction is our utmost priority, and your positive feedback reassures us that we are on the right path.
Thank you once again for your kind support. We look forward to the opportunity to serve you again soon.
Best regards,
Cindy|YOUNGKIT Team
Antwoord van YOUNGKiT
Dear Bauyrzhan Adebiyat,
We sincerely apologize for the inconvenience you experienced with your recent order. We understand how frustrating it can be to wait for your delivery.
Our standard shipping time for non-US orders is 6-20 business days. Based on the date of your order, your delivery is still within our expected timeframe. However, we regret any frustration the wait may have caused.
We appreciate your feedback and are always looking for ways to improve our service. If you have any further concerns or need assistance, please do not hesitate to contact us.
Thank you for your understanding.
Best regards,
Cindy | YOUNGKIT Team
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