I used this agency a little while ago. Rude and unreliable. The cleaner (a college student) arrived late on the first appointment telling me it took her over 2 hours to get to my house. Her cleaning w... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I used this agency a little while ago. Rude and unreliable. The cleaner (a college student) arrived late on the first appointment telling me it took her over 2 hours to get to my house. Her cleaning w... Toon meer
Bedrijf heeft geantwoord
It was a pleasure to meet the operator allocated to me, and the work was done to an excellent level. This bodes well for the future.
I cannot praise the service we have received from Daisy Maids highly enough. From my initial contact with Stephanie through to the placement of Mimi, the whole experience has been reassuring, prof... Toon meer
My cleaner Deborah was amazing very thorough, she even checked in after wards to make sure it was all ok. Advised to let me know anything I specifically wanted feel very happy with her and have asked... Toon meer
Station Garage, Hop Pocket Lane, TN12 6DQ, Tonbridge, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good communication - accurate accounting and good service
Great communication from day one from area manager Stephanie, and Claudia is fantastic - a very thorough cleaner who takes great pride in her work.
Unfortunately I had a really bad experience with customer service. I was contacted an unnecessary and annoying amount of times with time changes, admin errors, forgetting the agreed times, number of hours, cleaner changes from the office, plus a few cleaners called me who I'd never met before and weren't even booked in to clean for me.
I was overcharged too.
One of my t shirts was ruined from ironing and not bought to my attention.
The clean itself was very good, but my experience of the organisation of the service and customer care when dealing with a complaint was not a nice experience.
I did eventually receive compensation but I won't be using them again.
Sarbjeet was punctual and polite and worked very hard to clean my flat. Particularly my hobbies room which had been neglected for sometime and was sparkling by the time Sarbjeet had finished.
Thank you Sarbjeet!
I am extremely unhappy with the service I received yesterday. I have spent just under £100 with this company, not counting all the extra cleaning products I had to buy myself – and after they left, I still had to clean my whole house properly myself.
Liz was very rude, did not listen to a single thing I asked for, and the work was completely unsatisfactory. I am requesting a refund as soon as possible. As a parent of 3 young children, I cannot afford to waste money or be treated this way.
I will never be using this company again and have asked to be removed from their system entirely. Do not waste your time or money here.
The personal attention, time and effort by the administrator at Daisy Maid was invaluable when I had a cleaning emergency. The cleaner who arrived at very short notice was punctual, efficient and a pleasure to have in my home. Daisy Maid have 400 vetted cleaners for one-off or regular visits. I am very pleased with the service they provide.
Our cleaner Kacey, and sometimes has Charon. with her, they are very nice, and do a good job
Marianna has been cleaning our house for several years and always does a first class job. We are very lucky to have her.
The diligence and professionalism were second to none as was the respect shown for the property. The clean process itself was thorough, and the results achieved were commendable. Thoroughly recommended
Lauren went above and beyond. She was thorough and respectful. A joy to work with.
The lady that Daisy Maid sent was so nice and really cared about her work. An excellent clean from a very nice person
June is a great cleaner and does my ironing. I love her work.
Avoid at all cost!
Clients are lovely
Was a cleaner - I was treated poorly!
Some staff let the company down, they don’t remember who works or who they send out then blame you for someone else’s mistakes
They are unprofessional and rude especially Liz
If you want poor quality work and poor customer service!
They told me they would do the references but I found out from referee there was no approach by them !
I’m an experienced housekeeper with versatile experience in domestic/commercial cleaning. I did the job well,
However they treat all
Staff poorly so can’t keep them !
I have had 2 lovely ladies to clean for me Claire and Sarah .
They were professional caring and attention to detail excellent .I cannot praise them enough as they left my home sparkling .I would highly recommend them .They are a credit to the company
Chloe came at short notice last week and provided an excellent first class clean. Fast, thorough and friendly.
Thanks
The housekeeping ladies do a great job.
Staff at base are supportive.
Excellent clean. Reliable and friendly cleaning in Tunbridge Wells - I love coming home to a clean house!
Such a thorough clean and so friendly. Always reliable and on time
Thank you so much for a wonderful clean! Really paid attention to detail and very friendly :) makes such a difference!
Tonbridge based and can fully recommend - very reliable.
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.