Decisive Zone Reviews 

I paid for their services to incorporate a business. They charged additional fee for preapplication check, saying if preapplication fails, then they will not proceed with actual application for incorporation and will refund the money paid less their service fee. The preapplication failed and its over 6 months they have not refunded the money paid. The last email they claimed it has been escalated to management who is looking to resolve the matter. 6 MONTHS!!!

My experience with Decisive Zone was extremely disappointing, and I would not recommend using them.

The biggest issue was what I believe to be a lack of transparency around their agent lock-in process. During the sales process, I do not believe it was made sufficiently clear that I would be locked into using Decisive Zone to manage my company. This was only apparent from the contractual terms, while I felt there was significant pressure to complete the paperwork quickly.

Once your company is established, you cannot simply deal directly with the free zone yourself. Instead, many routine requests must go through Decisive Zone, with additional fees attached. When I wanted to leave and manage my company directly, I was required to obtain a No Objection Certificate (NOC), which also involved an additional charge.

The most surprising part of my experience came after I paid for the NOC. I was presented with a document that, in my understanding, required me to waive my right to make negative comments or reviews about the company. I was not prepared to sign such a provision and instead proposed alternative wording that I considered reasonable.

Everything Decisive Zone did may well have been within the terms of its contracts. However, legality and good customer service are not the same thing. In my opinion, these practices create unnecessary friction and make it more difficult and expensive for customers to leave.

If I were doing it again, I would go directly through the relevant UAE free zone rather than using Decisive Zone as an intermediary. Based on my experience, it would likely be simpler, more transparent, and avoid the ongoing dependency that I encountered.

-Timely reminder for what needs to be done as required by regulations or gov policies.
-Seamless communications with well cordingnated internal processes.
-Effective and efficient execution.

As a first-time business owner, things like licensing and Corporate Tax can honestly feel a bit intimidating. Huge thanks to Aysha and the DecisiveZone team for making the entire process far easier than I expected.

Aysha was super patient throughout, always following up, explaining things clearly and helping me stay on top of everything without the stress. From setting up Talion Search to the CT filing, the support was consistently efficient, reassuring and transparent.

Really appreciate the service and would happily recommend DecisiveZone to anyone starting a business in the UAE.

A good job and High reactivity. Thanks Ronson Menezes

It was a great experience working with Decisive Zone for setting up @KovaionConsulting in the UAE region. Jennah and Shemane were exceptional on demonstrating strong knowledge, professionalism, and empathy throughout the process. They truly went the extra mile to ensure a smooth and seamless registration.

Bonjour ! Je souhaite partager quelques mots sur la création de ma société avec Advisor Zone. Le nom de ma société est UniTrade Global.

J’ai eu une expérience exceptionnelle avec Advisor Zone lors de la création de ma société. Mon conseiller, Awais Ahmed, m’a guidé à chaque étape, toujours patient, clair et professionnel. Il a rendu tout le processus fluide et sans stress.

Équipe Licence : Kinath et Ashveen – ont traité toutes les démarches rapidement et efficacement.
Équipe Visa : Chamood, Ghairoor et Rafi – ont rendu le processus de visa facile et sans souci.
Équipe Comptabilité : M. Mehmood et Shiela Mea – ont fourni d’excellents conseils financiers et géré toutes les questions comptables avec professionnalisme.
Responsable des Ventes : M. Zeeshan Pirzada – a assuré un excellent suivi et un soutien tout au long du processus.

Ce que j’ai le plus apprécié, c’est leur coordination, leur transparence et leur véritable souci du client. Ils m’ont même offert un petit cadeau à la fin, un geste attentionné qui m’a beaucoup touché !

Je recommande vivement Advisor Zone à toute personne cherchant une équipe amicale, fiable et professionnelle pour la création d’entreprise aux Émirats Arabes Unis.

Very fast and efficient

Megha Kumar from Decisive Zone has done an excellent job in completing my FILE submission to the FTA and handled the entire process smoothly, professionally, and in a well-organised manner. Everything was completed properly and on time, and the guidance made the process very easy to understand.
I appreciate the dedication and attention to detail, and I am very satisfied with the service provided. I would definitely recommend Megha Kumar and Decisive Zone’s other staffs for FTA-related filings and compliance work.

Never go to them for any license. They’ll make you sign non expiry contracts and add extra costs to make you pay them more. They’re the worst service providers. And when you want to leave them and get the license work done by yourself they’ll make you tens of thousands of dirhams.

From the very first interaction the Team was professional in giving the right info, licensing & setting up a company. Especially Mr. Mark, he guided me through the process, explained all the options clearly & ensured everything was smooth, transparency in fees is good & their commitment for client success set them apart (the accounting team).

I highly recommend any entrepreneur who is looking for to setup a company in UAE.

HD
Cedar sphere FZ L.L.C

They took almost 3 months to close a business - which still isn´t complete.

Paid $4000 USD to close a business, endless paperwork (which you do yourself anyway), then I get fined for closing the company too slow? Makes sense.

Classic UAE money grab. If you expect American level of service don´t use these guys.

These guys will literally just suck up your money don´t use them.

All in all, don´t incorporate in the UAE, fake place run on debt and low cost labor.

Serious agency, everything is taken care of, it would be necessary to clarify the real costs to be paid as I just did because some appreciate the all-inclusive in luxury mode, without counting as long as the work is well done, but others would like to be informed of the total costs before committing. You cannot migrate your company to another. You have to close a company to open another and this involves closing and reopening costs so price transparency would be welcome and a decreasing rate for visa and license renewals could encourage not to migrate to another free zone.

CREATION FZE LLC/ 1 visa investor :Cost : 33370 AED
turnover below 375 000/ year
Bank open account 3675 AED,
Licence + Visa 11400 AED
IFZA Licence TAX Enreg 3500 AED
FreeZone Card 2000 AED
Co Working Space none for me
Investor Visa 2 years ( Medical + Emirates ID 950 AED, IFZA Visa Fee 2890 AED, IFZA Processing Fee 860 AED, Ancillary Services 745 AED)
CT Registration 1050 AED
Bookkeeping 6300 AED

RENEW 1 : 32390 AED, no visa to renew, visa is for 2 years
Licence 15645 AED, IFZA Card 2310 AED, Audit 1575 AED, bookkeeping 6300 AED, VAT Filling 3360 AED, CT Filling 3200 AED

VIP service: a driver for appointments, and someone queuing from 6 AM for you. Setup took 3 days in Dubai. Bank account opened at Wio bank.
Staff are professional, reactive and accounting reports are delivered monthly. (cost for <20 invoices/year, no employee, 1 visa)
CT filing: AED 3,200 (vs AED 250 the real cost to pay at the administration).

I had an excellent experience with Aurora et Pooja from Decisive Zone during the setup of my company and corporate tax registration in RAKEZ. The team guided me step by step through a process that was completely new to me, and their support made everything smooth and clear. Their professionalism, responsiveness, and patience were invaluable. I would highly recommend Decisive Zone to anyone looking for reliable assistance in company formation and compliance in the UAE

Decisive were Very helpful with all aspects of helping me get set up here in Dubai. Mark Lavelle was extremely helpful the whole way through the process which made it a lot less stressful to get settled in.

🚨 Fraudulent & Unprofessional – Stay Away! 🚨

Decisive Zone completely wasted my time, money, and energy. Their sales guy Mark lured me in with sweet promises and payment terms, but once I paid, everything changed. They kept delaying, giving half information, and every time I thought the process was moving forward, they suddenly came up with new requirements that were never mentioned before.

Their staff, including Sajna, were totally unprofessional, clueless, and careless. Even their own PRO and accountant Hilal was shocked that I was never told the full requirements in the beginning. When I asked for my money back, they tried to make fake deductions like “bank account charges” which I exposed as false when i told them about my Banking experience. Finally, after a long fight, they deducted 50% of my money of services charges which I didn't take from them for absolutely nothing and refunded the rest.

⚠️ This company is nothing but a scam. They trap people, waste months, and then snatch money with hidden excuses. If you value your hard-earned money and peace of mind, NEVER go to Decisive Zone. They are fraudsters disguised as a business setup company in Dubai.

We we started a business in AE with these guys. The initial offer and the sale was very good. After that at every step they sell you something else, overcharge you. Try to make you pay double on some services if you are not paying attention
Maybe for Visas are ok, but to trust these guys with B2B. Never

I had an excellent experience with Decisive Zone for my Golden Visa processing. From start to finish, the entire team was extremely professional, supportive, and proactive.

A special thanks to Sabina, Gaurav, and Shabana, who guided me at every stage of the journey. They not only provided clear feedback and updates at each step, but also went the extra mile to overcome the challenges that came up during the process. Their attention to detail, prompt communication, and problem-solving approach gave me full confidence that I was in good hands.

Thanks to their dedicated efforts, my Golden Visa was issued smoothly and without unnecessary stress. I truly appreciate the commitment and professionalism of the Decisive Zone team and would highly recommend them to anyone looking for reliable support with their Golden Visa or business setup needs.

Excelentes gestores que te acompañan en todo momento y te explican absolutamente todos los pasos que hay detrás de una apertura de empresa. No tienes que preocuparte por absolutamente nada! Sin duda mi lugar de confianza!