Easy Bathrooms Reviews 

I wouldn't recommend Easy bathrooms.
A staff member did the design of our bathroom and ordered the number of boxes of floor tiles we needed. The bathroom fitters were doing the work and we were one tile short! Not enough boxes were ordered. I rang Easy bathrooms and was told there were no boxes in store. I then had to ring the warehouse in Wakefield. My husband had to leave work and trail all the way from Sheffield to Wakefield because the staff member didn't measure correctly. When I complained, I was told in the terms and conditions, as a customer, you have to check the measurements! You expect sfaff to know how to do their job. Also after the work is now finished, I have just one wall tile left. Rang Easy bathrooms to order another box in case we needed to replace a tile only to be told they didn't have any and the batch is now discontinued so can't get the same. Very disappointed with Easy bathrooms and wouldn't buy from them again.

Great customer service and attention to detail. The team at easy bathrooms were super helpful and knowledgeable. Lexi was great in helping me pick out all the materials for my bathroom refit. She took the time to show me different options and helped me decide on options which were both good quality and fit my budget. It was an easy and straightforward experience!

Garry the sales man was very helpful.

All good, great comms, was able to order more tiles at short notice and collect in a few days. Can't fault.

Great service from start to finish very happy

Even after sorting out the design by the time we came to order the units had disappeared from sale but the team at the store still honoured the discount of the original unit. Also the response to a function query was answered within 2 days and the solution proposed worked first time .

Hi. Very good service

I bought a cloakroom unit which was too big even though dimensions had been provided. Couldn't take back as it had been opened and they wouldn't be able to sell it. Why couldn't it go in a showroom? You also can't return unopened boxes of tiles or just buy singular tiles, need to buy a full box which isn't cheap. So be careful as you might fall into this trap. Customer Services don't even bother to respond to email.

Great showroom at Wrexham with 2 floors, giving plenty of choice for you to explore. Emily was really helpful and talked us through all the different options.

Company seemed genuinely interested in my order. They contacted me after I had an initial quote, which I didn’t go further with as I had measured the shower cubicle untiled. I explained why I had to wait to resubmit the measurements, and was not subsequently hassled.
There was lots of communication from the company about delivery and fitting. The company which delivered the door was very professional.

Good guys, always welcoming and very helpful

Tom at the Thurrock store was so lovely and helpful . Great customer service , would definitely come back to him again for my next bathroom make over !!! High recommend Tom

Nice show room but no advice given on the weight of the tiles or what is suitable for what you are tiling. I bought tiles nearly £1000 and they do not accept any returns I did not realise that the tiles are far too heavy for my bathroom walls I have no choice to put them on and hope for the best. Delivery cost £85 even though I spent so much and they arrived on the same delivery as my floor tiles from another shop which was free delivery. Would not shop there again

Jason & David at Easy Bathrooms, Tiverton were fantastic and provided excellent customer service.
Pleasure to deal with.

Excellent team at Stourbridge.
Bathroom fitter by trade, and send my customers here, Large number of displays to look at and a professional team to help them out with any questions when choosing.
It’s good quality and delivered on time
Lee

I first went into your lakeside branch twice over a period of around 2 years and on the first occasion was told I had no appointment so they could not help me, and the second time we visited we approached someone asking for help and eventually we sat down with a salesman, who was clearly not interested at all. He actually searched up wicks on the computer telling us they would be more suited to our needs.
We then went to Rayleigh as we was told there was more choice of bathroom shops on that retail park and unknowingly went into your branch where we was lucky to seek advice from your salesman Phil who to be honest could not do enough to help us even though we had no appointment, from then on we can not fault our experience. I would recommend easy bathrooms to anyone but definitely not your lakeside branch.

I use this company a lot and never have issues, if ever there is a problem the staff bend over backwards to sort it. I couldn’t recommend enough

Staff were very good and helpful ten out of ten

Abi is amazing. She does all the hard work and is a real pleasure to work with