Stay away.
Stay away.
My experience with them: I saw a great looking shirt on their webpage, made of linen and cotton, and ordered it for around 35$ + transport.
I received the cheapest polyester shirt instead, shapeless, not like slightly different: just absolutely not the item advertised. Real crap.
I asked to return it, of course, and... I got offered a $20 gift card compensation gift, like I would ever want to order anything from them again. I declined and insisted on returning the item, at which point I got instructed that, quote:
"Return shipping is quite expensive and usually takes a long time to receive;
Unlike the package that our resigned freight forwarder delivers to your location with other packages, your return package is more likely to get lost during international transportation"
In other words: returning the item will cost you dear, and we won't ever acknowledge we received it anyway.
Premium customer service indeed. So in short, my money is lost, and that shirt is going straight to the trash can where it belongs.
All I can do about it is putting it out loud and clear: this thing is scam.
15 maart 2025
Review zonder uitnodiging