LawnStarter Reviews 

This is a pretty awful platform. I didn't have too much experience outsourcing yard care. I've always done it myself. This company came up in searches so I figured, why not? The price is cheap and what could go wrong?

The first service was great! The pros came and did an excellent job. The next one was a no show. The reschedule was a no show. And finally the next one was a no show. At this point it's a week overdue.

I decided to cancel and of course there's no obvious customer service number. I had to go through this horrid AI chat tree, wait for a real person to chat with, be jerked around multiple times, and then finally after 30 minutes of sitting on a chat got my service cancelled. Not cool.

Look, you get what you pay for. If you're looking for consistency in terms of scheduling and quality, look elsewhere my friends.

Would leave 0* if I could. I've been through a succession of 3 lawn pros to get my lawn mowed and they can't schedule it in a timely fashion. I wanted a mow every 2 weeks. I'm going on 3 1/2 weeks without a mow and i've been through 2 (two) services to get it not mowed. Atrocious. These people have no idea what they're doing. Non-performance of service and am considering a law suit at this point.

I have been impress with the professionalism and friendliness of your employees. They keep in contact concerning my lawn care. I know when they are coming and they always do a good job. I highly recommend this company and the many services they offer.

Good company always do 100% job. Very satisfied with the service!

Extremely pleased with Stanley

Great job on the services

My Lawn Pro did an amazing job. He even continued as it began pouring rain.

easy rescheduling and contacting pro for updates. Wish the messaging was more real time, seems to have an unusual delay in corresponding.

The lawnStarter service provider always does an amazing job. Their lawn mowing is precise, and my yard looks fantastic every time. The team’s positive attitude towards customers is highly commendable. Their prices are also very fair.

This service used to be reliable but recently I’ve been stuck in a never ending loop of “your pro is changing” and they still have yet to find anyone to mow my lawn. It’s getting too long and I’m at my wits end with this service. Customer service is unhelpful because the only reply I can get out of them is “I’m sorry you’re frustrated, we’re working on it” are you though??? I’m at the point where I’m going to have to go buy a mower because I can’t rely on them at all. They can also pay for it since I sure don’t have the money to buy one.

Scheduled in appointment a few times in they keep cancelling I’ve used this service for years and once Joe stop being my assigned associate this went to complete crap I would never recommend as they are unprofessional and clearly have taken several steps back

Johnny does a great job and I hope he can do my lawn for many more years. I know he takes great pride in his work and you can tell because the yard looks great and I wish I could afford for him to trim my hedges but I can’t I have to do them myself. Thank you for having such a great employee and thank you for having him do yard!!

Terrible, just terrible!

My grass is always looking better than it was after a cut

Shane always does a fantastic job on our lawn! App notifies you when he is on his way. Easy and very reasonably priced.

Love the notification when my person is on the way for service. I'm always impressed with the job performance. My lawn, what is left due to the extreme heat and drying out still looks like it has some life left after each service. It is easy to communicate with my contractor by email should I need to contact him. My service cost is reasonable priced compared to other contractors. I would recommend lawn starter 100 procent to anybody needing service especially seniors because of the reasonable cost.

Lapeer County (Elba Twp) Michigan
My riding lawnmower broke down on me. It was gonna to be out of commission for about a month so I hired lawn starter to do three cut every two week. They did the first cut as scheduled. They sent me a notification for the second cut that it was done. I went up two days later and it was not cut. I contacted LawnStarter they told me there was probably an issue my lawn would get cut later. I told them if I would not have come up the lawn not have gotten cut. They did show up and cut the lawn after I called. I received a notification of the lawn being cut on July 20 2026. It was a exact repeat of the second cut, but for one different thing. I called them again I told them the lawn it's not cut again. I told them just refund my money back to me. They told me the best they could do was refund me $10 toward a future cut
This lawn service is not cheap. So be very careful if you decide to use LawnStarter. They are subcontract then they bid out your job to local lawn services in your area
So What I did, I bought used backup mower so I don't have to deal with shady people or companies

Ruined my bushes for $114. My bushes would have looked better if I used a baseball bat on them instead. “Job” done by Joe Caughman with Top Hawg Lawn Care. Stay away from that company and Lawn Starter.

The way she approaches the job, always professional. Does a great clean up afterwards.