Actual product was fine. The item never arrived on time even though I ordered the card with plenty of time to arrive on time for my granddaughters birthday. AI chat bot was not helpful at all stating I should wait till end of the day before stating card never arrived on time. We dont get post delivery st 8pm at night !!!
Kwaliteit: 3
Prijs-kwaliteitverhouding: 3
Antwoord van Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
