Ellie, the young lady who helped us was excellent at her job. She knew the products well and was attentive and helpful without being over- bearing. She was professional, but also personable. She expla... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie49 Boucher Road, BT12 6HR Belfast, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolutely brilliant service from start to finish from Salma in Belfast. She was friendly, knowledgeable, and really took the time to help us find the right option without any pressure. She went above... Toon meer
Bedrijf heeft geantwoord
I had a really good experience at Sofology, thanks to Barry at the Boucher Road store who helped me choose my sofa. He was so friendly, approachable and really knowledgeable, which made the whole proc... Toon meer
Bedrijf heeft geantwoord
Fantastic team very Polite and helpful. James helped us with our purchase and could not be more helpful. No pressure sale approach just friendly and attentive.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
49 Boucher Road, BT12 6HR, Belfast, Verenigd Koninkrijk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Sofology - Belfast
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great service from Salma but delivery…
Great service from Salma but delivery costs are crazy! I've been in a view times here and had my eye on the Hygge sofa, which I finally bought last week. The staff in this branch are always very friendly and pleasant, on this occasion I was helped by Salma who was really nice and very helpful and patient with me as I made my decisions. My only criticism is the delivery cost, I think it's extremely high and should be reviewed by the company, as I know other companies will deliver the same kind of thing for a third of the price. Giving 5 stars for the service, staff and the options available.
2 november 2025
Antwoord van Sofology - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great sofa surfing
Went twice to look at reclining sofas on two separate days I was approached by arron and then Salma both were very well informed on the details of the sofas ,and were very polite. Great experience thank u can’t wait for my new sofas.
2 november 2025
Antwoord van Sofology - Belfast
Thank you for your wonderful feedback! We're thrilled you had a great experience at our store and that Arron and Salma assisted you with their knowledge and politeness. Your kind words mean a lot to us.
We hope you enjoy your new reclining sofas for years to come. If you have any questions or need assistance in the future, please reach out.
Salma was very friendly
Salma was very friendly. Professional and knowledgeable. She made the whole experience easy and pleasant. Thank you Salma.
4 november 2025
Antwoord van Sofology - Belfast
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great sales team
My wife and I had a great experience choosing our sofa with Barry, he was very helpful and patient with our indecisiveness. Helpfully, she let us take some swatches home which helped inform our decision. I returned to buy the sofa today, Salma completed the sale, she was incredibly well informed, he explained every aspect of the purchase, insurance and delivery and completed the transaction swiftly. I feel all my questions were answered well and would recommend this team to anyone.
4 november 2025
Antwoord van Sofology - Belfast
Hi there, thank you for taking the time to leave a 5-star review!😊
Customer Service
Customer Service. Honesty and integrity. Shelly and Aaron fantastic in the Boucher Road store. Hope Shelly can park her car.
3 november 2025
Antwoord van Sofology - Belfast
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent customer service
Matt was fantastic, we asked lots of questions which were all confidently answered. We didn't feel like it was sales pitch regarding the extras we bought, we seen them as necessities. He was easy to talk to and will go far in his career
26 oktober 2025
Antwoord van Sofology - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Antwoord van Sofology - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent staff 👏
I recently purchased a sofa from Sofology in Belfast. I travelled up from Dublin. All the staff were lovely and their customer service was excellent. I dealt with Shelley and she was very professional and knowledgeable of the product range. The store had an excellent choice of furniture and the furniture was of high quality. I would highly recommend Sofology in Belfast. I'm looking forward to my new sofa and chair arriving soon 😄
27 oktober 2025
Antwoord van Sofology - Belfast
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Very experienced and knowledgeable…
Very experienced and knowledgeable employee. Able to easily tell us all the required details and tips for maintaining the sofa
29 oktober 2025
Antwoord van Sofology - Belfast
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Exactly the sofa we wanted
We’ve visited the store in Boucher Road multiple times and on our recent visit, Matthew recognised us from our previous visit. He was very helpful and informative of the product we were wanting. Very happy with the purchase and looking forward on getting our sofa!
18 oktober 2025
Antwoord van Sofology - Belfast
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great experience and service
Matthew was fantastic and made the whole process very easy
27 oktober 2025
Antwoord van Sofology - Belfast
Hi there, thank you for taking the time to leave a 5-star review!😊
Great service
The Islington furniture I chose was on line only and not in store to view in Belfast. However the store assistant Matthew was very helpful showing me materials and similar sofas. Also I had technical problems with internet which were sorted with help from store assistant.
25 oktober 2025
Antwoord van Sofology - Belfast
Thank you for your feedback. We're glad Matthew helped you with materials and sofas and resolved your technical issues. We appreciate your patience with the Islington furniture's online-only availability.
Your feedback helps us improve. If you need further assistance or have suggestions, please reach out.
Thank you for choosing Sofology Belfast.
Excellent customer service and very…
Excellent customer service and very knowledgeable
24 oktober 2025
Antwoord van Sofology - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great customer service!
Great customer service from Amy and Barry, talked through everything well, making sure all details were correct and understood. Would highly recommend Sofology to anyone looking a new sofa.
18 oktober 2025
Antwoord van Sofology - Belfast
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Antwoord van Sofology - Belfast
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great customer service
Ellie has great customer service. She was very polite, mannered and friendly. She was also very knowledgeable in her line of service. A pleasure to do business with.
19 oktober 2025
Antwoord van Sofology - Belfast
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
We had a an amazing experience…
We had a an amazing experience purchasing our living room furniture at sofology boucher road. Salma provided us the best customer service we could ask for👌🏻. She is very patient and kind. She also remembered we had returned after a month.
19 oktober 2025
Antwoord van Sofology - Belfast
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Shelley was really professional
Shelley was really professional. She was brilliant with us. Can't thank her enough.
18 oktober 2025
Antwoord van Sofology - Belfast
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Shelley. Have a great day 😊
Allison Armstrong was fantastic &…
Allison Armstrong was fantastic & really helped us choose what was the right sofa for us, can’t speak highly enough about her 😁
18 oktober 2025
Antwoord van Sofology - Belfast
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.